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- Tasks: Coordinate vehicle delivery and collection, ensuring top-notch customer service.
- Company: Join Europcar, a leading car rental company with a diverse range of services.
- Benefits: Enjoy competitive salary, enhanced maternity leave, and discounts on car hire and mobile contracts.
- Why this job: Be the face of Europcar, making great first impressions and enhancing customer experiences.
- Qualifications: Must have a clean driving licence and at least 4 years of driving experience.
- Other info: Opportunities for career progression and development within a supportive team.
The predicted salary is between 30000 - 42000 £ per year.
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Europcar is looking for Fleet Administrator
You\’ve probably heard of Europcar. You probably think we just rent cars at the airport. We do so much more!
Would you like to be part of the Europcar team? We are looking for Fleet Administrator to coordinate the delivery and collection of our vehicles for our customers. This is a service that is central to our customer experience so it\’s vital it\’s done efficiently and professionally.
You\’ll be working with our delivery and collection teams who are on the frontline of the customer relationship with our brand. You\’ll also be working with our central fleet team and local branches. Plus you could be required to deliver and collect vehicles for customers so you could be the first person a customer meets from Europcar. Creating a great impression is vital. Having a confident manner is also important because you may need to prepare the vehicle for the customer and deliver it with a good handover.
What we can offer you:
* Competitive Basic Salary
* Enhanced Maternity Leave (subject to service and earning qualifications)
* Pension and a life insurance scheme
* Discounted car hire rates across our network
* 20% discount on EE mobile phone contracts*
* Confidential legal and support service through BUPA
* Career progression and development
*forms part of current non contractual benefit offering
What we are looking for
* A full, valid clean driving licence, with a minimum of 4 years driving experience is required
* Reliable, flexible, positive and professional
* Good team player
* Ability to adapt to the needs of the business
* A keen and enthusiastic nature
Main Tasks & Responsibilities
* Organise the delivery and collection of vehicles to maximise service standards and minimise costs
* Source vehicles to meet customer bookings, working with the central fleet team and local branches
* Ensure the accurate completion of all vehicle documentation on the in house rental system
* Organise repairs and warranty work to vehicles where necessary
* Accurately complete all fuel documentation daily and ensure competent members of staff receive fuel deliveries in accordance with relevant legislation
* Identify and report new business opportunities
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Fleet Administrator employer: Europcar
Contact Detail:
Europcar Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fleet Administrator
✨Tip Number 1
Familiarise yourself with Europcar's services beyond car rentals. Understanding their full range of offerings will help you demonstrate your knowledge during interviews and show that you're genuinely interested in the company.
✨Tip Number 2
Highlight your customer service skills. Since you'll be the first point of contact for customers, emphasising your ability to create a positive impression and handle customer interactions smoothly can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Europcar. Engaging with them on platforms like LinkedIn can provide you with insider insights about the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Prepare for situational questions related to logistics and teamwork. Given the role's focus on coordinating vehicle deliveries and working with various teams, being ready to discuss how you've successfully managed similar tasks in the past will strengthen your candidacy.
We think you need these skills to ace Fleet Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Fleet Administrator at Europcar. Highlight your relevant experience in vehicle delivery and collection, as well as your customer service skills.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your driving experience, teamwork abilities, and any previous roles that required organisation and customer interaction.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how you have successfully managed similar tasks in the past and how you can contribute to Europcar's customer experience.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your professionalism.
How to prepare for a job interview at Europcar
✨Know the Company
Before your interview, make sure you research Europcar thoroughly. Understand their services beyond car rentals and be ready to discuss how you can contribute to enhancing customer experience.
✨Demonstrate Your Driving Experience
Since a clean driving licence and driving experience are crucial for this role, be prepared to share specific examples of your driving history and how it relates to the responsibilities of a Fleet Administrator.
✨Showcase Your Teamwork Skills
As you'll be working closely with delivery and collection teams, highlight your ability to work well in a team. Share examples of past experiences where you successfully collaborated with others to achieve a common goal.
✨Prepare for Customer Interaction
Since you may be the first point of contact for customers, practice how you would introduce yourself and deliver vehicles. Focus on creating a positive impression and ensuring a smooth handover process.
