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For Companies At a Glance
- Tasks: Be the first point of contact for customer enquiries, both in person and over the phone.
- Company: Join Incommunities, a leading social housing provider with over 22,000 homes in Bradford.
- Benefits: Enjoy flexible working, generous leave, training opportunities, and exclusive discounts at over 800 retailers.
- Why this job: Make a real difference in people's lives while working in a supportive and diverse environment.
- Qualifications: Strong communication skills, IT proficiency, and a positive attitude towards customer service are essential.
- Other info: We welcome applicants from all backgrounds and offer support throughout the recruitment process.
The predicted salary is between 13000 - 16000 £ per year.
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Income Admin Officer - 22.5 hours employer: Incommunities
Contact Detail:
Incommunities Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Income Admin Officer - 22.5 hours
✨Tip Number 1
Familiarise yourself with the social housing sector, particularly the services provided by Incommunities. Understanding their mission and values will help you align your responses during interviews and demonstrate your commitment to their customer-focused approach.
✨Tip Number 2
Practice your communication skills, both verbal and written. Since the role involves dealing with customers face-to-face and over the phone, being able to convey information clearly and effectively is crucial. Consider role-playing common scenarios to build your confidence.
✨Tip Number 3
Showcase your IT skills by becoming proficient in standard desktop applications. Familiarity with databases and word processing software will be beneficial, so take some time to brush up on these skills before your interview.
✨Tip Number 4
Prepare examples from your past experiences that highlight your ability to manage multiple priorities in a busy environment. Being able to discuss specific situations where you've successfully handled customer queries or administrative tasks will set you apart from other candidates.
We think you need these skills to ace Income Admin Officer - 22.5 hours
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Income Admin Officer position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and administrative roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to handle enquiries and resolve problems.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for the Income Admin Officer position, especially your communication skills and IT proficiency.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Incommunities
✨Know the Company
Familiarise yourself with Incommunities and its mission. Understand their commitment to providing high-quality homes and services, as well as their focus on customer experience. This will help you align your answers with their values during the interview.
✨Demonstrate Customer Service Skills
As an Income Admin Officer, you'll be the first point of contact for customers. Prepare examples from your past experiences where you've successfully handled customer queries or resolved issues, showcasing your ability to provide excellent service.
✨Highlight IT Proficiency
The role requires good IT skills, so be ready to discuss your experience with desktop applications and database management. Mention any specific software you’ve used and how it relates to the tasks outlined in the job description.
✨Showcase Communication Skills
Effective communication is key in this role. Prepare to discuss how you've communicated with diverse groups, both verbally and in writing. You might even want to bring a sample of your written work, like a letter or report, to demonstrate your skills.
