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- Tasks: Lead a team to deliver luxury customer experiences and achieve sales targets.
- Company: Join Flannels, a leading luxury fashion retailer in Newcastle upon Tyne.
- Benefits: Enjoy 28 days holiday, 20% staff discount, and commission bonuses.
- Why this job: Be part of a dynamic team that values creativity and customer focus.
- Qualifications: Experience in a fast-paced environment with strong leadership skills required.
- Other info: Embrace a culture of innovation and personal growth.
The predicted salary is between 25000 - 35000 £ per year.
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Supervisor – Footwear, Newcastle upon Tyne
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Client:
Flannels
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
acae2bb0058d
Job Views:
4
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Job Description
The responsibility.
- Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise in fashion
- Confident demonstrating/ applying products to customers while making recommendations to achieve sales and targets
- Drive and achieve individual and team objectives and be accountable for meeting your own sales results and KPIs
- Passionate about the industry and trends
- Self-driven to develop and maintain your own product knowledgeusing brand and store product information, education materials and attending training as required
- Pro-actively engage with clients to develop customer loyalty
- Contact clients with information on new ranges, products and instore events
- Own the planning and delivery of in-store events in conjunction with the store and brands
- Maintain high standards of visual presentation in stores by making suredisplays are kept clean and tidy
- Maintain exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times
- Support with stock counts and other operational duties
- Be a Brand Expert through positive promotion of product and company image at all times
- Lead by example to support and coach the brand ambassadors
- Support the store management team
- Develop strong relationships with brand representatives
- Perform as a team player, participating in all activities to contribute to the store objectives
- Ensure compliance with all policies and procedures
- Champion our company culture and values
Qualifications
An opportunity like this is for the fearless.
The potential is massive, the experience unrivalled. To be able to make the most of it you need to live and breathe our principles – you will:
● Think without limits and take the team with you
You will see the possible in impossible and will be open-minded and humble, not afraid to take a risk if it’s the best option for the business.
● Own it and back it
You will take pride in what you do with confidence, but not overconfidence. It’s important you take ownership of your decisions, stand by your convictions and reason with contradiction.
● Not hesitate and act with purpose
You will ask for forgiveness – not permission. You will be comfortable juggling multiple projects acting both decisively and instinctively without support from managers.
● Be commercial and customer-focused.
You will be creative and analytical, balancing big-picture trends and detailed commercial performance. You will have a forensic commercial mindset, always considering the commercial impact of any decision.
Candidate Profile.
- Experience leading a team in a fast paced environment
- Demonstrates a high level of personal energy
- Confident, assertive and personable
- Positive and enthusiastic with a can do attitude
- Great communication skills
- Self-driven to upskill and learn
- Resilient and resourceful
- A natural coach and leader
Additional Information
The Rewards:
- Basic rate salary £30,222per annum
- 28 days holiday a year inclusive of bank holidays
- 20% Staff Discount across all Frasers group Stores
- 50% in store uniform discount
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission led bonuses across a wide range of products
- Long Service awards
- Discounted Gym membership
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Supervisor - Footwear employer: Flannels
Contact Detail:
Flannels Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Footwear
✨Tip Number 1
Familiarise yourself with the latest trends in footwear and luxury fashion. Being able to discuss current styles and brands confidently during your interview will show your passion for the industry and your commitment to providing an exceptional customer experience.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a fast-paced environment. Highlight specific situations where you motivated your team to achieve sales targets or improve customer satisfaction, as this aligns perfectly with the responsibilities of the Supervisor role.
✨Tip Number 3
Demonstrate your ability to build strong relationships by preparing to discuss how you've engaged with clients in the past. Share stories that showcase your skills in developing customer loyalty and your proactive approach to client communication.
✨Tip Number 4
Showcase your understanding of the company's culture and values. Be ready to explain how your personal work ethic and leadership style align with their principles, such as taking ownership and acting with purpose, which are crucial for this role.
We think you need these skills to ace Supervisor - Footwear
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail and team leadership. Emphasise your ability to drive sales and meet KPIs, as these are key aspects of the Supervisor role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for fashion and customer service. Mention specific examples of how you've successfully led a team or improved sales in previous roles.
Showcase Your Product Knowledge: Demonstrate your understanding of luxury products and current fashion trends in your application. This will show that you are proactive about staying informed and can engage customers effectively.
Highlight Leadership Skills: Discuss your experience in coaching and developing team members. Provide examples of how you've motivated others to achieve their targets and contributed to a positive store environment.
How to prepare for a job interview at Flannels
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the footwear industry during the interview. Discuss current trends and how they influence customer preferences, demonstrating that you are not just knowledgeable but also genuinely passionate about the products you'll be selling.
✨Demonstrate Leadership Skills
As a Supervisor, you'll need to lead by example. Share examples from your past experiences where you've successfully led a team or coached others. Highlight your ability to motivate and inspire those around you to achieve sales targets.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and decision-making abilities. Prepare scenarios where you had to act decisively in a fast-paced environment, showcasing your ability to juggle multiple tasks while maintaining a customer-focused approach.
✨Know the Brand Inside Out
Research Flannels and their product offerings thoroughly. Be ready to discuss their brand values and how you can contribute to promoting their image. This will show your commitment to the role and your understanding of what it means to be a Brand Expert.
