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- Tasks: Support Oracle eBusiness Suite applications and resolve user issues.
- Company: FM Conway is a family-run business with 60+ years in sustainable transportation solutions.
- Benefits: Enjoy 23 days holiday, private healthcare, gym access, and career development opportunities.
- Why this job: Join a friendly IT team focused on innovation and personal growth in a supportive culture.
- Qualifications: Strong Oracle System Administration skills and experience with SQL, PL/SQL, and BI Publisher required.
- Other info: We celebrate diversity and encourage all to apply, even if you don't meet every requirement.
The predicted salary is between 36000 - 60000 £ per year.
FM Conway has an exciting opportunity for a Oracle Application Support Analyst to join our IT Team. You will play a key part in providing Oracle eBusiness Suite application maintenance and support services to users of FM Conway’s business systems and to the IT function. This is a full time, permanent position based from our head office in Sevenoaks. The duties of the Application Oracle Application Support Analyst will include: – Providing application configuration and maintenance on FM Conway’s Oracle systems – Delivering support to Oracle business users by investigating and resolving application errors, data discrepancies and queries – Working with other team members and company departments to ensure the integrity of the system is maintained by liaising with appropriate vendors, users and the IT Team – Receiving and prioritising requests for support using the IT ticketing system, provide 2nd and 3rd line support for Oracle eBusiness Suite applications – Progressing changes and enhancements following change management principles through the development cycle, including execution and documentation of testing, documentation of procedures and user support – Monitoring applications, record problems and identify performance trends – Supporting the Business Transformation team in the implementation of new business application software or new releases of existing business software What skills and experience do you need? We are looking for someone with strong Oracle System Administration skills and experience in SQL, PL/SQL, and BI Publisher. You should have supported Oracle eBusiness Suite modules like Financials, Procurement and HR, be able to manage changes, control interfaces, and handle Oracle SRs. We require someone who is motivated, empathetic, eager to learn, and can adapt to project changes easily. What benefits will you receive? At FM Conway we offer various career development opportunities and we support our employees towards studying for formal qualifications. You will receive 23 days holiday plus bank holidays, private healthcare, contributory pension scheme and life assurance. We will also offer you a range of health and well-being benefits including 24-hour advice lines, access to our free on-site gym at our head office in Sevenoaks and support from our in-house mental health first aiders. A brief introduction to FM Conway and our Information Technology Division FM Conway is a family run business with over 60 years’ experience of creating sustainable and innovative transportation solutions. We pride ourselves on our core values, creating a culture around Care, Innovation, Integrity and Excellence. As a family business the heart of FM Conway has, and always will be, its great people and we are always searching for talented individuals to join our family. The FM Conway IT team is a friendly and thriving team with ambitious plans for our future. We have a large team of IT support staff which includes Oracle Developers, Infrastructure Engineers, Web/Application Developers, Application Support Analysts, IT Help Desk Engineers and a team of Business Transformation professionals who work on a large range of business improvement projects. Our IT Team work on a variety of projects which include application development, business process change, BAU activities which include supporting our clients’ systems and system configuration, data analysis and integration support. Our 10-year business strategy is based on our 3 pillars of self-delivery, carbon and environment and technology. It is through these three pillars that we will drive greater efficiency and innovation for both FM Conway and our clients. So if you would like to Join our Family as our Oracle Application Support Analyst then please click ‘apply’ today. Closing Date: 06/02/2025 FM Conway is an award-winning equal opportunities employer. We recognise that our workforce should reflect our diverse communities and we are proudly committed to creating an inclusive culture in which we celebrate and value individuals from all walks of life. At our heart we are a family that recognises and embraces individuality, so if you are excited about this role but you are unsure if you meet all of the criteria, we encourage you to apply anyway as you may still be the right candidate for this or another role we are recruiting for. We look forward to receiving your application
Oracle Application Support Analyst employer: FM Conway
Contact Detail:
FM Conway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Application Support Analyst
✨Tip Number 1
Familiarize yourself with the Oracle eBusiness Suite, especially the modules related to Financials, Procurement, and HR. Understanding these areas will help you demonstrate your relevant experience during the interview.
✨Tip Number 2
Brush up on your SQL and PL/SQL skills, as these are crucial for the role. Consider working on sample projects or exercises that involve database queries and application support to showcase your technical abilities.
✨Tip Number 3
Prepare to discuss your experience with change management principles and how you've handled application errors or data discrepancies in the past. Real-life examples will make your application stand out.
✨Tip Number 4
Show your motivation and eagerness to learn by researching FM Conway's values and recent projects. Being able to align your personal values with theirs can make a strong impression during the interview process.
We think you need these skills to ace Oracle Application Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure to customize your CV to highlight your experience with Oracle eBusiness Suite, SQL, PL/SQL, and BI Publisher. Emphasize any relevant projects or roles that demonstrate your ability to provide application support and maintenance.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of FM Conway's values and culture. Mention your motivation to join their family and how your skills align with the responsibilities of the Oracle Application Support Analyst role.
Showcase Problem-Solving Skills: In your application, provide examples of how you've successfully resolved application errors or data discrepancies in previous roles. This will demonstrate your capability to deliver support to Oracle business users effectively.
Highlight Team Collaboration: Discuss your experience working with cross-functional teams and how you have liaised with vendors and users to maintain system integrity. This is crucial for the role as it involves collaboration with various departments.
How to prepare for a job interview at FM Conway
✨Showcase Your Oracle Expertise
Make sure to highlight your strong Oracle System Administration skills during the interview. Be prepared to discuss your experience with Oracle eBusiness Suite modules, especially Financials, Procurement, and HR, as well as your proficiency in SQL, PL/SQL, and BI Publisher.
✨Demonstrate Problem-Solving Skills
Since the role involves investigating and resolving application errors, be ready to share specific examples of how you've tackled similar issues in the past. Discuss your approach to troubleshooting and how you prioritize requests using an IT ticketing system.
✨Emphasize Team Collaboration
FM Conway values teamwork, so be sure to express your ability to work collaboratively with other team members and departments. Share experiences where you successfully liaised with vendors or users to maintain system integrity.
✨Show Your Adaptability
The job requires someone who can adapt to project changes easily. Prepare to discuss instances where you've had to adjust to new requirements or changes in a project, demonstrating your motivation and eagerness to learn.
