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- Tasks: Greet members and visitors, providing exceptional customer service at our gym.
- Company: Join Nuffield Health, a leading health and fitness organisation dedicated to wellbeing.
- Benefits: Enjoy free gym membership, health assessments, retail discounts, and more!
- Why this job: Be part of a friendly team, making a positive impact on people's lives every day.
- Qualifications: Basic computer skills and a willingness to learn; swimming ability required.
- Other info: Flexible hours with a supportive environment; apply early as positions fill fast!
The predicted salary is between 20400 - 28700 £ per year.
Join to apply for the Front of House Team Member role at Nuffield Health Plymouth Hospital
1 week ago Be among the first 25 applicants
Join to apply for the Front of House Team Member role at Nuffield Health Plymouth Hospital
Plymouth FWC | Customer | Permanent | Full time
Up to £25,646.40 per annum, depending on experience
40 hours per week
Making a great first impression is really important. That’s why we need the right person to join us and help greet our members and visitors to the club. What matters is that you have both the confidence and empathy to provide excellent customer care to all sorts of people. It starts with you.
As a Front of House Team Member at our gym, you’ll bring great communication skills, both face-to-face and over the phone. You’re flexible, motivated and you show plenty of initiative. You also have basic computer skills, including Word and Excel.
As a Member of the Front of House Team, you will:
- Provide exceptional and efficient customer service to everyone who visits our club
- Support the smooth running of our reception and café areas
- Help us create a friendly, relaxing and professional environment
- Give a warm welcome, answering queries in a caring and helpful way, making sure everyone feels valued
- Support the café team, with preparing and serving fresh, healthy and nutritional food and drinks
- Be able to swim to a high standard and be willing to undergo training at site, due to covering Lifeguard breaks
Helping you feel good.
We want you to love coming to work, feeling healthy, happy and valued. That’s why we’ve developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options. At Nuffield Health, we take care of what’s important to you.
Join Nuffield Health and create the future you want, today.
If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it’s a good idea to apply right away to ensure you’re considered for this role.
It starts with you.
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Front of House Team Member employer: Nuffield Health Plymouth Hospital
Contact Detail:
Nuffield Health Plymouth Hospital Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Team Member
✨Tip Number 1
Make sure to showcase your communication skills during any interactions, whether it's in person or over the phone. Practise friendly greetings and responses to common customer queries to demonstrate your ability to create a welcoming atmosphere.
✨Tip Number 2
Familiarise yourself with the gym's services and offerings. This knowledge will help you answer questions confidently and show that you're genuinely interested in providing excellent customer service.
✨Tip Number 3
Highlight your flexibility and willingness to learn new skills, especially regarding the café operations and lifeguard responsibilities. Being open to training will make you a more attractive candidate.
✨Tip Number 4
Demonstrate your empathy and understanding by preparing examples of how you've handled customer service situations in the past. This will help you stand out as someone who truly cares about making others feel valued.
We think you need these skills to ace Front of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Front of House Team Member position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personal Statement: Write a personal statement that showcases your customer service skills, communication abilities, and flexibility. Use specific examples from your past experiences to demonstrate how you embody the qualities they are looking for.
Highlight Relevant Skills: Make sure to emphasise your basic computer skills, such as proficiency in Word and Excel, as well as any experience in hospitality or customer service roles. This will show that you are well-prepared for the tasks involved.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a Front of House role.
How to prepare for a job interview at Nuffield Health Plymouth Hospital
✨Show Your Customer Service Skills
As a Front of House Team Member, your ability to provide exceptional customer service is key. Prepare examples from your past experiences where you successfully handled customer queries or resolved issues, showcasing your empathy and communication skills.
✨Demonstrate Flexibility and Initiative
The role requires flexibility and motivation. Be ready to discuss situations where you took the initiative or adapted to changing circumstances. This will show that you're proactive and can handle the dynamic environment of a gym.
✨Familiarise Yourself with the Role
Read up on the responsibilities of the position, especially regarding the reception and café areas. Understanding what’s expected will help you answer questions confidently and demonstrate your enthusiasm for the role.
✨Prepare for Common Interview Questions
Think about common interview questions related to teamwork, conflict resolution, and customer service. Practising your responses will help you articulate your thoughts clearly during the interview, making a great impression.
