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For Companies At a Glance
- Tasks: Support clients, build relationships, and handle queries in a dynamic insurance environment.
- Company: Join the UK's largest independent Insurance Brokers with a friendly team in Southport.
- Benefits: Enjoy 26 days holiday, career progression, CII qualifications, and 24-hour wellbeing support.
- Why this job: Perfect for those who love customer service and want to grow in a supportive culture.
- Qualifications: Experience in the insurance industry and a proactive, positive attitude are essential.
- Other info: Flexible working options available; no weekends required!
The predicted salary is between 28800 - 43200 £ per year.
Recruiter Managing This Role
Do you have experience working in the Insurance industry? Looking for that next great move in your career? Then we have an exciting new opportunity for you as anInsurance Account Handlerwithin our friendly team based in Southport.
Joining us as an Insurance Account Handler means youll have the benefit of working Monday to Friday (no weekends here!) earn a basic salary relative to your experience as well as a generous bonus structure. Youll also be rewarded with all the great benefits of working with the UKs largest independent Insurance Brokers. More on that below. We are open to hearing from people from all different backgrounds, so speak to us about our hybrid and flexible ways of working for our Account Handlers, if the 9-5 life isnt for you.
So, what does the role of an Insurance Account Handler here involve?
Every day you will be supporting a designated client portfolio, acting as their first point of contact, building strong relationships, and supporting them with queries as they arise. This role is perfect for you if you love customer service or sales as relationship-building with our clients will be the key to your success.
What are we looking for in our Account Handlers?
Some experience of the Insurance Industry is essential for this role, the rest is all about you as a person:
- Most important is your ability to bring your best self to work every day to give our clients the best possible experience.
- Next, we need you to be proactive, use your initiative and show us your entrepreneurial spirit
- Have a willingness to learn and be curious. Incidentally, we offer tons of opportunity to gain qualifications that will enhance your career in this growing industry
- Confidence to work with clients both on the phone and face to face, so some experience in customer service is important too.
- Work well with your team, have a positive outlook, be engaging, collaborative and have the resilience to adapt to whatever changes come your way. It never gets boring here.
- Demonstrate honesty and integrity, not only is this essential within a financially regulated organisation, but its also just the right way to be
In return you will be welcomed and supported by our family and be joining an organisation that cares about you as a person and your wellbeing. Some of the other benefits are:
- Holiday entitlement of 26 days plus bank holidays
- Opportunity to progress your career across the entire Group
- Gain CII or ACII qualifications to boost your knowledge and career prospects
- Pension scheme for when you feel its time to retire
- 24-hour support for physical and mental wellbeing
- 1 days paid volunteering day to give back to our communities
Please note that if you are NOT a passport holder of the country for the vacancy you might need a work permit. Check our Blog for more information.
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Created on 25/06/2025 by TN United Kingdom
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Account Handler (North) employer: Heat Recruitment
Contact Detail:
Heat Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Handler (North)
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the specific products and services offered by our company. This knowledge will not only help you in conversations but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of StudySmarter or similar companies. Engaging with them can provide valuable insights into the company culture and expectations, which can be a great advantage during your interview.
✨Tip Number 3
Prepare to showcase your customer service skills through real-life examples. Think of situations where you've successfully built relationships or resolved issues, as these stories will highlight your suitability for the Account Handler role.
✨Tip Number 4
Demonstrate your proactive nature by researching common challenges faced by Account Handlers in the insurance sector. Being able to discuss potential solutions or improvements during your interview will set you apart from other candidates.
We think you need these skills to ace Account Handler (North)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in the insurance industry. Focus on relevant roles and responsibilities that demonstrate your customer service skills and ability to build relationships.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that align with the job description, such as your proactive approach and willingness to learn.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for an Account Handler, such as communication, teamwork, and resilience. Use examples from your past work to illustrate these qualities.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Heat Recruitment
✨Show Your Insurance Knowledge
Make sure to brush up on your knowledge of the insurance industry before the interview. Be prepared to discuss your previous experience and how it relates to the role of an Account Handler. This will demonstrate your understanding of the field and your commitment to the position.
✨Emphasise Relationship-Building Skills
Since the role involves building strong relationships with clients, be ready to share examples of how you've successfully managed client relationships in the past. Highlight your customer service skills and any relevant experiences that showcase your ability to connect with clients.
✨Demonstrate Proactivity and Initiative
The company is looking for someone who can take initiative and show entrepreneurial spirit. Prepare to discuss situations where you've proactively solved problems or improved processes. This will illustrate your ability to think on your feet and contribute positively to the team.
✨Exude Positivity and Resilience
A positive outlook and resilience are key traits for this role. During the interview, maintain a friendly and upbeat attitude, and be ready to talk about how you've handled challenges in the past. This will help convey that you can adapt to changes and thrive in a dynamic environment.
