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For Companies At a Glance
- Tasks: Join us as a Desktop & Deployment Engineer, refreshing tech and engaging with users daily.
- Company: Be part of a successful IT consultancy in Portsmouth, known for its growth and opportunities.
- Benefits: Enjoy a competitive day rate, full training, and the chance to develop your skills.
- Why this job: This role offers hands-on experience, a supportive culture, and potential for career advancement.
- Qualifications: IT knowledge or experience, strong customer service skills, and a positive attitude are essential.
- Other info: Flexible start date and opportunities for both junior and experienced candidates.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
- Collection and unboxing of laptops, desktops and smartphones.
- Preparation of laptop and desktops builds e.g. Asset label printing, Finding correct MAC addresses.
- Laptop and desktop builds.
- Input of device details into the system as per requirements, putting devices on the build benches and building them off a USB stick.
- Once built, checking for all relevant applications.
- Deployment and device upgrades for laptops, desktops & smartphones, adding relevant applications to users new laptops and transferring all data.
- Updating the asset registry
- Assigning new devices and removing old devices.
- Wiping/removing drives, removing assets from all relevant systems and updating the returns process.
Requirements
- Possess IT knowledge, such as Desktop & Deployment experience or an IT apprenticeship / IT training courses (e.g. CompTIA)
- Personable, reliable, hard-working and honest
- Excellent customer service skills, comfortable supporting users face-to-face
- Driving Licence is a nice to have
This growing company offers a superb range of opportunities for individuals seeking to progress in their professional journey, in both technical and leadership roles, so please apply for further details.
Desktop & Deployment Engineer employer: Solutions Through Knowledge
Contact Detail:
Solutions Through Knowledge Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Desktop & Deployment Engineer
✨Tip Number 1
Familiarise yourself with the latest desktop and deployment technologies. Being knowledgeable about current trends and tools will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Practice your customer service skills. Since this role involves engaging with users daily, demonstrating your ability to communicate effectively and handle queries will set you apart from other candidates.
✨Tip Number 3
Network with professionals in the IT field, especially those who have experience in desktop deployment. Attend local meetups or online forums to gain insights and potentially get referrals for the position.
✨Tip Number 4
Be prepared to discuss your hands-on experience with device builds and deployments. Think of specific examples where you've successfully completed similar tasks, as this will demonstrate your practical knowledge and reliability.
We think you need these skills to ace Desktop & Deployment Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in desktop and deployment roles. Include any IT training or apprenticeships, and emphasise your customer service skills, as these are crucial for the position.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or experiences that relate to the duties listed in the job description, such as device preparation and user engagement.
Highlight Technical Skills: In your application, clearly outline your technical skills related to desktop builds, asset management, and any relevant software knowledge. This will demonstrate your capability to handle the responsibilities of the role effectively.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is important in an IT consultancy.
How to prepare for a job interview at Solutions Through Knowledge
✨Show Your Technical Skills
Make sure to brush up on your technical knowledge related to desktop and deployment processes. Be prepared to discuss your experience with building and deploying devices, as well as any relevant IT certifications you may have.
✨Demonstrate Your Customer Service Skills
Since the role involves engaging with users daily, highlight your customer service experience. Share examples of how you've successfully supported users in the past, especially in face-to-face situations.
✨Exhibit a Positive Attitude
The company is looking for someone with a good attitude and work ethic. During the interview, maintain a positive demeanour and express your enthusiasm for the role and the opportunity to learn and grow.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you understand more about the company's culture and expectations.
