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- Tasks: Provide exceptional customer service and manage stock in a vibrant retail environment.
- Company: Join Musgrave, a family-owned business with 140 years of food innovation and community support.
- Benefits: Enjoy weekly pay, enhanced maternity/paternity leave, gym discounts, and a supportive work culture.
- Why this job: Be part of a team that values growth, community impact, and a positive workplace atmosphere.
- Qualifications: GCSE Maths and English (Grade C or above) or equivalent; no prior experience needed.
- Other info: Flexible hours required; training provided for all new hires.
The predicted salary is between 24000 - 33600 £ per year.
We are recruiting for a General Assistant, The role is full time, 16hours, permanent contract.
The successful candidate will be based in Centra Whitemountain, Lisburn.
Musgrave is one of the Europe’s most successful family-owned businesses with a 140-year heritage in food and brand innovation, supporting communities across the island of Ireland and Spain. Every day we feed one-in-three people in Ireland through 18 market leading food and beverage brands that include SuperValu, Centra, Frank and Honest and Musgrave Market Place. We support thousands of retail and foodservice family businesses who live and work in the heart of the communities they serve. We are committed to becoming the most trusted and sustainable business in Ireland and we are making changes across the company to make sure that happens. We want to make a positive impact on the world, and we will support our suppliers and customers to make a difference too.
Our people are the heart of our business. As our greatest asset, they make Musgrave a great place to work and in return we aim to be the very best place to work, grow and thrive. We are now inviting applications for the position of General Assistant, SuperValu Lisburn.
The successful candidate must be flexible to work days, evenings, and weekendswith a degree of flexibility.
The Role
The role of a general assistant is to go above and beyond to provide an exceptional shopping experience for our customers, through merchandising stock and serving the public.
Responsibilities
- Serving customers via manned or self-scan checkouts, whilst providing excellent customer service.
- Merchandising, ordering, date checking and rotation of stock in all areas of the store including fresh, ambient, and frozen.
- Adhere to company and health and safety policy and procedures to protect yourself, customers, colleagues, and 3 rd parties.
- Ensure a high standard of work in everything you do.
- Stock take preparation and counting, as and when required.
What’s in it for you?
- A great place to work where colleagues are like family.
- Weekly paid
- Enhanced maternity pay, eligibility applies.
- Paternity pay, eligibility applies.
- Employee Assist Programme
- Wellbeing incentives and discounted gym memberships
- Discount card for store shopping, for you and one nominated user
- Get involved in a range of fundraising activities with our long-standing charity partners
- Learning and development opportunities for career progression
- Musgrave institute
- Graduate programs, eligibility applies.
- As well as extra discounts on days out, cinema tickets and much more.
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The ideal candidate will have/be:
Role Criteria
No need to worry if you have no previous Deli or retail experience, Full training will be provided.
We are looking for someone who has a positive attitude, works well as part of a team and is open to learning and expanding on their skill set.
- GCSE Maths and English, Grade C or above (or equivalent) and/or 6 months previous experience gained in retail or customer service role.
- Previous experience of working in a team
Please note, based on the response, Musgrave may need to shortlist based on the desirable criteria.
Musgrave is an equal opportunities employer.
We encourage applications from diverse candidates. If we can make any accommodations to enable you to be the best version of yourself during the interview, please let us know.
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General Assistant employer: Musgrave Group
Contact Detail:
Musgrave Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant
✨Tip Number 1
Familiarise yourself with Musgrave's values and mission. Understanding their commitment to community and sustainability will help you align your answers during the interview, showing that you're a good fit for their culture.
✨Tip Number 2
Prepare to discuss your customer service skills. Since the role involves serving customers and providing an exceptional shopping experience, think of examples from your past experiences where you went above and beyond for a customer.
✨Tip Number 3
Show your flexibility and willingness to learn. The job requires working various shifts, so be ready to express your adaptability and eagerness to take on new challenges during the interview.
✨Tip Number 4
Engage with the local community. If you have any involvement in local events or initiatives, mention them. This demonstrates your connection to the community, which is important to Musgrave as they support local businesses.
We think you need these skills to ace General Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the General Assistant position. Tailor your application to highlight how your skills and experiences align with what Musgrave is looking for.
Craft a Strong CV: Create a CV that showcases your relevant experience, particularly in customer service or retail. Emphasise any teamwork skills and your positive attitude, as these are key traits for this role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Musgrave and how you can contribute to providing an exceptional shopping experience for customers.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Musgrave Group
✨Show Your Customer Service Skills
As a General Assistant, you'll be interacting with customers regularly. Be prepared to share examples of how you've provided excellent customer service in the past, even if it's from a different role. Highlight your ability to handle difficult situations with a positive attitude.
✨Demonstrate Flexibility
The job requires flexibility in working hours, including evenings and weekends. During the interview, express your willingness to adapt to varying schedules and discuss any previous experiences where you successfully managed flexible work hours.
✨Emphasise Teamwork
Musgrave values teamwork highly. Be ready to talk about your experiences working in a team environment. Share specific instances where you collaborated with others to achieve a common goal or resolve a challenge.
✨Research the Company
Familiarise yourself with Musgrave's history, values, and commitment to sustainability. Showing that you understand their mission and how you can contribute will demonstrate your genuine interest in the role and the company.
