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- Tasks: Join us as a Payroll Officer Apprentice, handling employee applications and payroll queries daily.
- Company: We are a leading recruitment agency in logistics and manufacturing, dedicated to quality service.
- Benefits: Enjoy a competitive salary, flexible benefits, and comprehensive support for your well-being.
- Why this job: Gain hands-on experience in a fast-paced environment while developing valuable skills for your future.
- Qualifications: GCSEs in English and Maths (grade 4/C) are essential; previous admin experience is a plus.
- Other info: Complete your apprenticeship with a full-time role opportunity upon successful completion.
Summary
Working in a fast-paced environment, you will undertake a variety of duties. You will complete DBS applications for employees, set up and process new starters and leavers and issue P45. You will also send employee hours over to customers on a daily basis, respond and resolve payroll queries promptly and add deductions to payroll systems.
Wage
£15,704 for your first year, then could increase depending on your age
National Minimum Wage rate for apprentices
Check minimum wage rates (opens in new tab)
Training course Business administrator (level 3)
Hours Monday- Friday 9.00am – 5.00pm.
40 hours a week
Start date
Monday 4 August 2025
Duration
1 year 6 months
Positions available
1
Work
Most of your apprenticeship is spent working. You\’ll learn on the job by getting hands-on experience.
What you\’ll do at work
Day to day tasks will include:
- Complete DBS applications for employees
- Set up and process new starters and leavers and issue P45
- Send employee hours over to customers on a daily basis
- Respond and resolve payroll queries promptly
- Add deductions to payroll systems and internal systems
Where you\’ll work
28 Birmingham Road
Walsall
WS1 2LT
Training
Apprenticeships include time away from working for specialist training. You\’ll study to gain professional knowledge and skills.
College or training organisation
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Your training course
Business administrator (level 3)
Understanding apprenticeship levels (opens in new tab)
What you\’ll learn
Course contents
- Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
- Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others\’ work. Maintains records and files, handles confidential information in compliance with the organisation\’s procedures. Coaches others in the processes required to complete these tasks.
- Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
- Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
- Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
- Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
- Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
- Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
Level 3 Business Administrator apprenticeship standard, which includes:
- Level 3 NVQ in Business Administration
- Personal Learning and Thinking Skills (PLTS) workbook
- Employee Rights and Responsibilities (ERR) workbook
- Functional Skills in maths, English, and ICT (if required)
- 20% off the-job-training
Requirements
Essential qualifications
GCSE or equivalent in:
English & maths (grade 4/C)
Desirable qualifications
Other in:
Accountancy AAT qualification (grade Level 2)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
- Communication skills
- IT skills
- Attention to detail
- Customer care skills
- Administrative skills
- Team working
- Initiative
- Work in fast paced environment
- Hard working
- Knowledge of social media
- Punctual
- Good timekeeping
- EXCEL knowledge
Other requirements
Previous administration experience would be desirable for this role. You will visit In-Comm Training Services , WS9 8UG for a block training period, during the apprenticeship, and will also receive a visit from one of our assessors, once a month, to deliver the qualification to you.
About this company
We provide market-leading, full-service recruitment across the logistics and manufacturing sectors. Our highly experienced recruitment consultants provide flexible, cost-effective, and responsive recruitment services to our candidates and our portfolio of clients. In fact, we can often call on many hundreds of carefully selected people who have all been thoroughly vetted and reference checked. Over time, we have understood that all clients are indeed unique. In today\’s market, one-size-fits-all really doesn\’t. To allow us to create the right solution for you, our Temporary Recruitment Solution Design Service is a modular recruitment service model based around our key service elements. This enables us to work with you to shape and mould the most cost-effective and impactful recruitment solution around your organisational needs. It creates a firm platform with future options for growing and developing our services to you as we progress together. We\’re a corporate member of the Recruitment and Employment Confederation. REC members are recognised for their professionalism and the value they provide to clients and candidates. If a recruitment agency displays the REC logo, it\’s a sign of quality. It demonstrates that they have passed the REC Compliance Test and adhere to their Code of Professional Practice. We\’re also a member of Stronger Together, which is a business-led initiative working hard to reduce modern slavery particularly forced labour, labour trafficking and any exploitation of workers. Finally, integrity means supporting the personal and professional development of our teams. We are working towards Investors In People accreditation which will help us to provide training to help make sure our staff are happy and fulfilled.
https://www.careerlink.uk.com/ (opens in new tab)
After this apprenticeship
A full-time role will be offered upon completion of the apprenticeship, providing the candidate has shown aptitude.
Ask a question
The contact for this apprenticeship is:
IN-COMM TRAINING AND BUSINESS SERVICES LIMITED
Keira Stead
keiras@in-comm.co.uk
The reference code for this apprenticeship is VAC1000327215.
Apply now
Closes in 10 days (Saturday 5 July 2025 at 11:59pm)
When you apply, you\’ll be asked to sign in with a GOV.UK One Login. You can create one at the same time as applying for this apprenticeship.
- We prioritise your well-being with a comprehensive range of benefits designed to support you both personally and professionally.
- Highly competitive salary and flexible benefits
- Highly competitive salary and flexible benefits
- We prioritise your well-being with a comprehensive range of benefits designed to support you both personally and professionally.
- Highly competitive salary and flexible benefits
- Highly competitive salary and flexible benefits
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Business Administration Apprenticeship - Payroll Officer employer: Government jobs, apprenticeship
Contact Detail:
Government jobs, apprenticeship Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Administration Apprenticeship - Payroll Officer
✨Tip Number 1
Familiarise yourself with payroll processes and terminology. Understanding terms like P45, DBS applications, and deductions will not only help you in the role but also impress during interviews.
✨Tip Number 2
Brush up on your IT skills, especially with MS Office and payroll software. Being proficient in these tools is crucial for managing employee data and responding to payroll queries effectively.
✨Tip Number 3
Demonstrate your communication skills by preparing to discuss how you would handle payroll queries or conflicts. Show that you can maintain professionalism and clarity in challenging situations.
✨Tip Number 4
Network with current or former apprentices in similar roles. They can provide insights into the day-to-day responsibilities and tips on how to excel in the apprenticeship.
We think you need these skills to ace Business Administration Apprenticeship - Payroll Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant skills and experiences that align with the responsibilities of a Payroll Officer. Emphasise your attention to detail, communication skills, and any previous administrative experience.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses why you are interested in the Business Administration Apprenticeship. Mention your enthusiasm for payroll processes and how your skills can contribute to the company.
Highlight Relevant Qualifications: Clearly list your GCSEs or equivalent qualifications, especially in English and Maths. If you have any additional qualifications like AAT, make sure to mention them as they are desirable for this role.
Showcase Your IT Skills: Since the role requires proficiency in IT packages, include any relevant experience with software like MS Office. Mention specific tasks you've completed using these tools to demonstrate your capability.
How to prepare for a job interview at Government jobs, apprenticeship
✨Research the Company
Before your interview, take some time to learn about the company and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about common interview questions related to payroll and administration, such as how you would handle a payroll discrepancy or your experience with IT systems. Practising your responses can help you feel more confident during the interview.
✨Showcase Your Attention to Detail
As a Payroll Officer, attention to detail is crucial. Be prepared to discuss examples from your past experiences where your meticulousness made a difference, whether in administration tasks or data management.
✨Demonstrate Your Communication Skills
Effective communication is key in this role, especially when resolving payroll queries. Be ready to provide examples of how you've successfully communicated with colleagues or clients in previous roles, highlighting your ability to convey information clearly and professionally.
