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- Tasks: Support store operations, coach your team, and deliver exceptional customer service.
- Company: Join Three UK, a leading mobile network dedicated to better connectivity for all.
- Benefits: Enjoy a competitive salary, unlimited data plan, 28 days leave, and employee discounts.
- Why this job: Be part of a diverse team, develop your career, and inspire others to succeed.
- Qualifications: Passion for customer service and experience in team management are key.
- Other info: We value diversity and encourage everyone to apply, even if you don't meet every requirement.
The predicted salary is between 24000 - 36000 £ per year.
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Retail Assistant Store Manager (Kidderminster), Kidderminster
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Client:
Three
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
20b4d8b38fec
Job Views:
5
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Company Description
Three UK is a big network for the little or life-changing connections that make life richer. Our brand embodies the strength of our network and how we can provide better connectivity every day for every customer.
Three UK was founded in 2003 to challenge the mobile industry, and now covers 99% of the UK outdoor population with its combined 3G and 4G network and carries 28% of mobile data traffic in the country (Enders Analysis). Three has more spectrum exclusively dedicated to 5G than any other UK mobile network, meaning our customers will benefit from an outstanding experience when using the next generation of mobile technology.
Our goal at Three is to provide better connectivity, every day, for every customer. It means understanding each customer and their needs, and providing amazing experiences that make people feel good. Everyone at Three has an integral role to play in making it happen, so we need more energetic, super talented people to help us take it further
Currently, we’re looking for a sales and service focused individual to join our award-winning Retail team as an Assistant Store Manager. We need somebody that can coach and develop others in their team – enabling them to deliver exceptional customer service and upsell our awesome products in store.
You’ll play a huge part, supporting our Store Managers and making sure our stores run smoothly. Plus, you’ll have the opportunity to develop your career to Store Manager and beyond and really kick your career up a level.
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
Are you passionate about leading a team to success? Can you inspire and coach a team to deliver the best customer experience, whilst exceeding sales
Previous mobile phone industry experience is not essential. If you can get the best out of others and can build rapport with customers and colleagues alike, look no further…
We can offer you this…
A brand-new smartphone on an unlimited data plan from Three
Competitive salary + additional 25% on-track earnings paid monthly
28 days leave + 3 personal days
Headspace subscription, family access to a digital GP
Employee discounts scheme, including deals for friends and family
Training courses and career development
Job Description
- Support the running of our retail stores and achieve KPI\’s
- Ensure we always deliver unbeatable customer service and leading by example
- Support a team in encouraging customers to enjoy our products – ensuring Advisors drive sales
- Provide day to day operational assistance to the Store Manager
- Coaching and developing your team to achieve high performance
Qualifications
- Working in a store management team to organiseand supporta team
- A passion for customer service and leading by example
- Experience working to and exceeding sales targets and KPI\’s
- Experiencing managing a team and and focusing on development
Additional Information
The role supports the Store Manager on the development and delivery of the store business targets, in line with the strategic priorities for the area, ensuring sustainable commercial growth. You will also ensure the store delivers a great customer experiencethrough leading, engaging and inspiring a store team.
Our people make us who we are. We’re a diverse and inclusive bunch, and it’s important you can feel you belong here. We value everybody for who they are and what they bring to the table, supporting one another as we continue to deliver for our customers.
With that in mind, if you do not ‘tick every box’ in the job advert above, there are likely other valuable attributes and skills you have that would make you a great addition for the team. So, if you feel this role is for you, then please apply! We are committed to equality in employment and growing a diverse workforce. We embrace those of any race, gender identity, sexual orientation, age, religion, disability, marital status, family status or civil status and we want our teams to reflect this!
We are a Disability Confident Committed Employer. Need any reasonable adjustments? Let us know when you apply so we can support you throughout the interview process.
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Retail Assistant Store Manager (Kidderminster) employer: Three
Contact Detail:
Three Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant Store Manager (Kidderminster)
✨Tip Number 1
Familiarise yourself with Three UK's products and services. Understanding their offerings will not only help you in interviews but also show your genuine interest in the company and its mission.
✨Tip Number 2
Highlight your leadership skills during any interactions. Since the role involves coaching and developing a team, be prepared to share examples of how you've successfully led teams in the past.
✨Tip Number 3
Research the latest trends in customer service and retail management. Being knowledgeable about current best practices can set you apart and demonstrate your commitment to delivering exceptional customer experiences.
✨Tip Number 4
Network with current or former employees of Three UK if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during the application process.
We think you need these skills to ace Retail Assistant Store Manager (Kidderminster)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of the Retail Assistant Store Manager position. Highlight your experience in customer service and team management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your ability to coach and develop a team, as well as any sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and leadership. Use specific examples from your past experiences to demonstrate how you can contribute to the team at Three.
Showcase Your Values: In your application, mention how your personal values align with Three's commitment to diversity and inclusion. This will show that you are not only a fit for the role but also for the company culture.
How to prepare for a job interview at Three
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for delivering exceptional customer experiences. Share examples of how you've gone above and beyond for customers in previous roles, as this aligns perfectly with the company's values.
✨Demonstrate Leadership Skills
Prepare to discuss your experience in coaching and developing team members. Highlight specific instances where you successfully led a team to achieve sales targets or improve performance, as this is crucial for the Assistant Store Manager role.
✨Know the Company and Its Products
Research Three UK and its product offerings thoroughly. Be ready to discuss how their services stand out in the market and how you can contribute to promoting these products effectively in-store.
✨Prepare for Situational Questions
Anticipate questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you had to resolve customer complaints or motivate a team under pressure, as these will showcase your suitability for the role.
