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- Tasks: Lead and inspire a team of Retail Artists to achieve sales and customer service goals.
- Company: Join MAC Cosmetics, a brand that celebrates creativity and self-expression through makeup.
- Benefits: Enjoy competitive salary, product discounts, mental health initiatives, and extensive training opportunities.
- Why this job: Be part of a dynamic team that values creativity and personal development in a vibrant retail environment.
- Qualifications: Retail management experience, preferably in beauty, with a passion for coaching and team success.
- Other info: Flexible hours available to support a healthy work-life balance.
The predicted salary is between 24000 - 36000 £ per year.
Social network you want to login/join with:
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Client:
MAC
Location:
Glasgow, United Kingdom
Job Category:
Other
–
EU work permit required:
Yes
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Job Reference:
08e937b9ef5d
Job Views:
7
Posted:
25.06.2025
Expiry Date:
09.08.2025
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Job Description:
Store/Retail/Business Manager
We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.
Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development and enabling them to exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & Development offering
I,D&E STATEMENT
Store/Retail/Business Manager
We are looking for a dynamic and inspirational Store/ Retail/ Business Manager to lead, coach and develop our team of Retail Artists to achieve sales, customer service and operational targets. You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, exceptional customer relationship management and the leadership of a high performing team.
Creativity is our day to day. Our mission is to enable limitless self-expression by turning makeup into art for all. As Store/ Retail/ Business Manager, your role will be to bring this in-store experience to life. The role also requires coaching and inspiring your team, ensuring development and allowing them to exceed their KPIs, as well as your own.
Compensation and Benefits
- Competitive industry salary
- Commission scheme eligibility
- Annual Leave & Family Leave
- Product discount/Staff Product Concession monthly credit spend allowance
- Mental Health Wellbeing Initiatives (Unmind App and Employee Assistance Programme)
- Benefits platform with exclusive discounts and offers
- Work Life Connections – Employee Assistance Programme
- Extensive Training & Development offering
Qualifications
About you
You will have:
- Proven retail management/assistant retail management experience preferably within beauty or a fast-paced retail environment
- Experience setting sales and customer service targets, sales analysis and staff scheduling
- Previous retail operations experience including inventory and facilities management and cash reconciliation
- Proven track record of leading, coaching and developing a team to succeed
- Experience of creating and executing in-store events
- Flexible availability across days/hours. We want all of our team to have a good work-life balance, please discuss your availability further with the hiring manager before/during the interview.
- Proficient in Microsoft Office
- Proof of right to live and work in the country
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MAC Cosmetics - Counter Manager - Boots- 30 Hours employer: MAC
Contact Detail:
MAC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MAC Cosmetics - Counter Manager - Boots- 30 Hours
✨Tip Number 1
Familiarise yourself with MAC Cosmetics' brand values and mission. Understanding their commitment to creativity and self-expression will help you align your interview responses with what they stand for, showcasing your passion for the brand.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you coached team members to exceed their targets, as this is crucial for the Counter Manager role.
✨Tip Number 3
Research current beauty trends and MAC's latest product launches. Being knowledgeable about their offerings will not only impress during the interview but also demonstrate your enthusiasm for the role and the industry.
✨Tip Number 4
Network with current or former MAC employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace MAC Cosmetics - Counter Manager - Boots- 30 Hours
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and qualifications required for the Counter Manager position at MAC. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your retail management experience, particularly in beauty or fast-paced environments. Use bullet points to showcase your achievements in sales targets, team leadership, and customer service.
Write a Strong Cover Letter: In your cover letter, express your passion for the beauty industry and your commitment to customer service. Highlight specific examples of how you've successfully led teams and achieved sales goals in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at MAC
✨Showcase Your Leadership Skills
As a Counter Manager, you'll need to lead and inspire your team. Be prepared to share specific examples of how you've successfully coached and developed team members in the past. Highlight any achievements that demonstrate your ability to drive sales and enhance customer service.
✨Understand MAC's Brand Values
Familiarise yourself with MAC Cosmetics' mission of enabling limitless self-expression through makeup. During the interview, express how you align with these values and how you can bring this ethos to life in-store. This will show your passion for the brand and its products.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenging situations. Think of scenarios where you've had to manage inventory issues, resolve customer complaints, or lead a team through a busy period. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Discuss Your Flexibility
The job requires flexible availability, so be ready to discuss your schedule openly. Emphasise your willingness to adapt to the needs of the business while also expressing your commitment to maintaining a healthy work-life balance. This shows that you're considerate of both the company's needs and your own well-being.
