Apprenticeship - Functional Skills Administrator (UKAPPS)
Apprenticeship - Functional Skills Administrator (UKAPPS)

Apprenticeship - Functional Skills Administrator (UKAPPS)

Winchester Apprenticeship No home office possible
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At a Glance

  • Tasks: Support Functional Skills programmes with data management and administrative tasks.
  • Company: Join Pearson, a leader in education dedicated to lifelong learning since 1844.
  • Benefits: Enjoy 25 days annual leave, private medical care, and flexible working options.
  • Why this job: Make a real impact in education while gaining valuable skills through a Level 3 Apprenticeship.
  • Qualifications: Strong organisational skills and IT proficiency, especially in Microsoft Excel.
  • Other info: This role offers a chance to work with the Ministry of Defence and develop your career.

Role: Functional Skills Administrator Apprentice

Location: Worthy Down and/or Minley

About Pearson

At Pearson, we enhance lifelong learning, helping everyone achieve their goals through impactful experiences. Founded in 1844, Pearson is a leader in creating high-quality, digital-first, and accessible resources, with over 20,000 employees dedicated to lifelong learning. We foster an inclusive culture that celebrates diversity and ensures equal opportunities for all. Committed to flexibility, Pearson embraces hybrid and remote working to support a balanced work-life environment.

Pearsonโ€™s Apprenticeships

At Pearson, we empower employees and managers with our top-notch Apprenticeship Programme, offering Level 3 to master\โ€™s and various intakes year-round. Proudly providing apprenticeships in Business Administration, Customer Service, Management, Digital Industries, IT, and Financial Services, we believe in the transformative power of learning for fulfilling careers and improved lives. Explore opportunities at

Are you passionate about administration, interested in the education sector, and eager to pursue a Business Administration Level 3 Apprenticeship? If so, Pearson TQ has the perfect opportunity for you!

About Us:

TQ Education & Training, part of the Pearson Group, provides outsourced training services to the UK Ministry of Defence, other public sector organisations, and private companies in the UK and overseas. As a Functional Skills Administrator, you will support the commercial Functional Skills provision and have the opportunity to work across various exciting Ministry of Defence contracts!

About the Role:

As a Functional Administrator you will provide essential administrative support for our Functional Skills programmes, ensuring accurate data management within our MIS system for all Army Apprenticeship contracts. This position also includes completing a Business Administration Level 3 Apprenticeship as part of your professional development.

You will be enrolled as Business Administration Level 3 , which will help you develop your skills and knowledge and can take up to 18 Months to complete.

Key Responsibilities:

  • Collate and input Functional Skills exam data into the MIS system.

  • Register apprentices on the BKSB e-learning platform.

  • Issue BKSB login information to apprentices, monitor the completion of Initial and Diagnostic assessments, and send reminders when required.

  • Set up and maintain Functional Skills folders on the e-portfolio system for apprentices.

  • Upload and map completed Initial and Diagnostic Assessments on the e-portfolio system.

  • Manage Awarding Organisation registration and certification processes for Functional Skills provision, adhering to strict timelines.

  • Process Speaking and Listening claims with the relevant Awarding Organisation.

  • Monitor and record Functional Skills results and disseminate to relevant Pearson TQ staff and stakeholders.

  • Download Functional Skills Confirmation Reports from Edexcel Online and share with the Functional Skills Tutor.

  • Monitor and record full Functional Skills completions and disseminate to relevant Pearson TQ staff and stakeholders.

  • Monitor and update the Functional Skills tracker to ensure all required information is complete and accurate.

  • Schedule Functional Skills examinations and manage/organise invigilators and exam rooms where required.

  • Notify Pearson Reception when apprentices are visiting Pearson UK offices for Functional Skills delivery or exams.

  • Support with Functional Skills invigilation when required.

  • Liaise with relevant stakeholders and individuals and establish and maintain excellent working relationships with the client and staff communities.

  • Support the Functional Skills Manager/Senior Functional Skills Manager in developing and coordinating the quality assurance systems and processes across the Functional Skills qualifications from both an Awarding Organisation and company perspective.

  • Support the Functional Skills Manager/Senior Functional Skills Manager in Awarding Organisation communications and in coordinating the internal and external verification and standardisation processes.

  • Implement company policies and practices in respect of teaching, learning and student support.

  • Attend and contribute to team and other operational meetings, as required, and disseminate information.

  • What Weโ€™re Looking For:

    ESSENTIAL

  • Excellent organisational, administration, interpersonal/communication, and relationship management skills

  • Excellent IT skills, specifically Microsoft Excel

  • Ability to manage tight deadlines and conflicting priorities

  • Ability to promote learning and opportunity for all

  • DESIRABLE

  • Level 2 Administration qualification

  • Functional Skills, Key Skills, or Skills for Life qualifications

  • Knowledge of the Functional Skills framework

  • Knowledge of Apprenticeships and Apprenticeship delivery

  • Experience of MIS data processing

  • Experience of working with military training contracts

  • Why Join Pearson TQ?

  • Be part of a leading education and training provider committed to learner success.

  • Work in a supportive environment that encourages professional growth and development.

  • Engage in a dynamic role with the opportunity to positively impact apprentices.

  • Your benefits and rewards

    At Pearson, we offer a range of benefits, which include:

  • 25 Days annual leave (increasing by 1 day with every year of continuous service up to 30 days); annual leave trading, +/- 5 days Annual Bonus

  • Private Pension plan scheme where we pay in double what you contribute, up to 16% depending on your age

  • Private medical and dental care insurance options, plus free eye tests

  • Stock/share purchase options

  • Maternity, paternity, and family care leave as well as flexible working policies

  • An employee wellbeing assistance programme

  • Cycle to work program, volunteering days, gym membership concessions in selected office locations, along with retail and leisure discounts

  • Diversity and Inclusion at Pearson

    Pearson is committed to the Race Charter, pledging to ACT ON for a more inclusive workplace. Recognized by Stonewall in the Top 100 LGBTQ+ Employers, we achieved 100% on the Human Rights Campaign Foundationโ€™s CEI Index in 2020. Additionally, we\โ€™re on the Disability Equality Index and Bloomberg Gender Equality Index, hold Investors in People Gold, and are recognized as a Working Mums Top Employer and Age Positive employer.

    If youโ€™re ready to make a difference in the education sector while advancing your career through a Business Administration Level 3 Apprenticeship, weโ€™d love to hear from you!

    This job posting will remain open until we have received enough qualified applicants. We recommend submitting your application promptly.

    Note: This post is exempt from the Rehabilitation of Offenders Act 1974, and applicants will need to undertake an enhanced disclosure through the DBS.

    #LI-POST

    What to expect from Pearson

    Did you know Pearson is one of the 10 most innovative education companies of 2022?

    At Pearson, we add life to a lifetime of learning so everyone can realize the life they imagine. We do this by creating vibrant and enriching learning experiences designed for real-life impact. We are on a journey to be 100 percent digital to meet the changing needs of the global population by developing a new strategy with ambitious targets. To deliver on our strategic vision, we have five business divisions that are the foundation for the long-term growth of the company: Assessment & Qualifications, Virtual Learning, English Language Learning, Workforce Skills and Higher Education. Alongside these, we have our corporate divisions: Digital & Technology, Finance, Global Corporate Marketing & Communications, Human Resources, Legal, Strategy and Direct to Consumer. Learn more at

    We value the power of an inclusive culture and also a strong sense of belonging. We promote a culture where differences are embraced, opportunities are accessible, consideration and respect are the norm and all individuals are supported in reaching their full potential. Through our talent, we believe that diversity, equity and inclusion make us a more innovative and vibrant place to work. People are at the center, and we are committed to building a workplace where talent can learn, grow and thrive.

    Apprenticeship - Functional Skills Administrator (UKAPPS) employer: Pearson

    At Pearson, we are dedicated to fostering a supportive and inclusive work environment that prioritises employee growth and development. As a Functional Skills Administrator Apprentice in Winchester, you will benefit from our comprehensive Apprenticeship Programme, enjoy flexible working arrangements, and have access to a wealth of resources designed to enhance your professional journey. Join us to make a meaningful impact in the education sector while enjoying competitive benefits and a culture that celebrates diversity and innovation.
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    Contact Detail:

    Pearson Recruiting Team

    StudySmarter Expert Advice ๐Ÿคซ

    We think this is how you could land Apprenticeship - Functional Skills Administrator (UKAPPS)

    โœจTip Number 1

    Familiarise yourself with the Functional Skills framework and the specific requirements of the apprenticeship. Understanding the key responsibilities and expectations will help you demonstrate your enthusiasm and readiness during any discussions.

    โœจTip Number 2

    Network with current or former apprentices at Pearson or in similar roles. They can provide valuable insights into the application process and what it's like to work in the role, which can help you tailor your approach.

    โœจTip Number 3

    Showcase your organisational and IT skills, particularly with Microsoft Excel. Consider preparing examples of how you've used these skills in past experiences, as they are crucial for the role and will set you apart from other candidates.

    โœจTip Number 4

    Be proactive in demonstrating your passion for education and administration. Engage with Pearson's content on social media or their website, and mention any relevant initiatives or values that resonate with you during your conversations.

    We think you need these skills to ace Apprenticeship - Functional Skills Administrator (UKAPPS)

    Excellent organisational skills
    Strong administration skills
    Interpersonal communication skills
    Relationship management skills
    Proficiency in Microsoft Excel
    Ability to manage tight deadlines
    Ability to handle conflicting priorities
    Knowledge of the Functional Skills framework
    Understanding of Apprenticeships and their delivery
    Experience with MIS data processing
    Attention to detail
    Problem-solving skills
    Ability to promote learning opportunities
    Team collaboration skills

    Some tips for your application ๐Ÿซก

    Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Functional Skills Administrator position. Tailor your application to highlight how your skills and experiences align with these expectations.

    Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, skills, and qualifications. Focus on your organisational and administrative skills, as well as any experience related to education or apprenticeships.

    Write a Compelling Cover Letter: In your cover letter, express your passion for administration and the education sector. Mention specific examples of how you have demonstrated the skills Pearson is looking for, such as relationship management and IT proficiency.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.

    How to prepare for a job interview at Pearson

    โœจResearch Pearson and the Role

    Before your interview, take some time to learn about Pearson's mission, values, and the specifics of the Functional Skills Administrator role. Understanding their commitment to lifelong learning and how your role fits into that can help you articulate why you're a great fit.

    โœจShowcase Your Organisational Skills

    As the role requires excellent organisational abilities, be prepared to discuss examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight any relevant experience with data management or administrative tasks.

    โœจDemonstrate Communication Skills

    Effective communication is key in this role. Be ready to provide examples of how you've built relationships in previous roles or during your studies. Practice clear and concise responses to common interview questions to showcase your interpersonal skills.

    โœจPrepare Questions for the Interviewers

    At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the apprenticeship programme, team dynamics, or Pearson's approach to supporting apprentices. This shows your genuine interest in the role and the company.

    Apprenticeship - Functional Skills Administrator (UKAPPS)
    Pearson
    Location: Winchester

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