At a Glance
- Tasks: Lead sales, manage daily operations, and ensure top-notch customer service.
- Company: Join Hollister Co., a vibrant brand known for its inclusive culture and stylish offerings.
- Benefits: Enjoy perks like flexible hours, discounts, medical insurance, and career growth opportunities.
- Why this job: Be part of a dynamic team that values creativity, diversity, and personal development.
- Qualifications: A degree or one year of supervisory experience in retail is required.
- Other info: This role includes a 90-day probation period and may require a work visa.
The predicted salary is between 24000 - 36000 £ per year.
Job Description
The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-class customer service. They are responsible for overseeing daily store operations including opening and closing routines and driving efficiency in all store processes. Assistant managers leverage their creative expertise through floorset updates, styling recommendations and product knowledge. Assistant managers are also talent leaders, driving everything from recruiting and training to engagement and development. They are expected to show up, bringing their best selves every day. With a promote from within philosophy, our Assistant managers will build upon their initial foundation and have the opportunity to grow into the future leaders of our store’s organization.
What You\’ll Do
Customer Experience
Drive Sales
OMNI Channel Fulfillment
Store Presentation and Sales Floor Supervision
Store & Stockroom Operations
Staffing, Scheduling, and Payroll Management
Training and Development
Communication
Asset Protection
Qualifications
What It Takes
• Bachelor\’s Degree OR one year of supervisory experience in a customer-facing role
• Fluency in English
• Strong problem-solving skills
• Ability to show up in a fast-paced and challenging environment
• Team building skills
• Self-starter
• Drive to achieve results
• Multi-Tasking
• Fashion Interest & Knowledge
Additional Information
What You’ll Get
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Incentive Bonus Program
Paid Time Off
Indefinite Contracts
Paid Volunteer Day per Year, allowing you to give back to your community
Merchandise Discount
Private Medical Insurance Available
Life and Disability Insurance
Associate Assistance Program
Paid Parental and Adoption Leave
Pension Plan with Company Match
Training and Development
Opportunities for Career Advancement, we believe in promoting from within
A Global Team of People Who\’ll Celebrate you for Being YOU
*pending completion of 90 day probationary period
FOLLOW US ON INSTAGRAM @LIFEATANF
Any job offers for this role could be subject to and conditional upon the applicant carrying out applicable work visa formalities. You could be contacted by the company to find out which documents you will need to provide.
Abercrombie & Fitch Co. is an Equal Opportunity employer
Hollister Co. - Assistant Manager, Braintree Village employer: Hollister Co. Stores
Contact Detail:
Hollister Co. Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hollister Co. - Assistant Manager, Braintree Village
✨Tip Number 1
Familiarise yourself with Hollister's brand values and culture. Understanding their focus on inclusivity and customer experience will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams or projects in the past. Highlighting your ability to drive sales and enhance customer service will make you stand out.
✨Tip Number 3
Research current fashion trends and Hollister's latest collections. Being knowledgeable about their products will demonstrate your genuine interest in the role and the brand during any conversations.
✨Tip Number 4
Network with current or former employees of Hollister. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Hollister Co. - Assistant Manager, Braintree Village
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Assistant Manager position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and team management. Use bullet points for clarity and focus on achievements that demonstrate your ability to drive sales and manage operations.
Write a Strong Cover Letter: Your cover letter should express your passion for the role and the brand. Highlight your problem-solving skills, experience in fast-paced environments, and commitment to inclusion and diversity. Make sure to connect your personal values with those of Hollister Co.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Hollister Co. Stores
✨Showcase Your Leadership Skills
As an Assistant Manager, you'll be expected to lead a team. Prepare examples of how you've successfully managed or motivated a team in the past. Highlight your ability to foster an inclusive environment and drive results.
✨Demonstrate Your Customer Service Expertise
Customer experience is key in this role. Be ready to discuss specific instances where you went above and beyond for a customer. This will show your commitment to excellent service and your problem-solving skills.
✨Know the Brand Inside Out
Familiarise yourself with Hollister Co.'s brand values, products, and target audience. Being knowledgeable about their fashion trends and store presentation will help you stand out as a candidate who truly understands the company.
✨Prepare for Situational Questions
Expect questions that assess your ability to handle fast-paced environments and multi-tasking. Think of scenarios where you've successfully managed multiple responsibilities and how you prioritised tasks effectively.