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- Tasks: Keep our care homes clean and welcoming while spreading kindness.
- Company: Join HC-One, a caring community dedicated to supporting residents with compassion.
- Benefits: Enjoy flexible pay access, paid training, and discounts at over 1600 stores.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience is a plus, but a positive attitude and good communication skills are essential.
- Other info: Full training provided; we value inclusivity and welcome applicants from all backgrounds.
About HC-One
At HC-One, kindness is more than a word—it’s a way of life. We believe caring for people means caring about what matters most to them, so we can support them to live their best possible lives.
To provide the kindest possible care, everyone at HC-One brings and nurtures five key qualities—what we call Kindness the HC-One Way:
- We are curious—asking questions, seeking to understand.
- We are compassionate—walking in the shoes of others.
- We are creative—finding practical ways to make things happen.
- We are courageous—supporting residents to live the life they choose.
- We are dependable—people can always count on us.
We champion inclusivity, fostering a workplace where everyone feels valued, respected, and empowered to be themselves. Our diverse workforce helps us learn from one another and better reflect the communities we serve. We welcome applicants from all backgrounds into our HC-One family and prioritise inclusive working practices across everything we do.
We are also enhancing the way we support residents through digital care planning. This technology is helping us streamline care, improve outcomes, and make daily tasks more efficient. As we continue to grow our digital capabilities, we’re looking for team members who are comfortable with technology—or open to learning. You will be supported every step of the way.
We care about our colleagues and are committed to supporting your personal and professional development. From the moment you receive a job offer, we aim for the quickest possible turnaround to get you started, with full support every step of the way. With clear career pathways, continuous professional development, and postgraduate programmes, HC-One will invest in your growth—opening up opportunities at regional and national levels.
Please note: We are only able to consider applications from individuals who already have the full right to work in the UK. Unfortunately, we cannot offer sponsorship or accept applications from those on a time-limited visa. Applications that do not meet this criteria will not be progressed.
Responsibilities
As a Housekeeping Assistant at HC-One, kindness will be at the heart of everything you do. You\’ll help create a clean, safe, and welcoming home. Key responsibilities:
- Cleaning bedrooms, bathrooms, and communal areas.
- Following cleaning schedules and tasks set by the team lead.
- Using products safely and following hygiene procedures.
- Supporting infection control and safety standards.
- Helping with laundry and linen care.
- Reporting any issues or repairs as needed.
You’ll take pride in your work and keep everything spotless. Whether you’re ticking off tasks or jumping in to lend a hand, you’ll do it with care and compassion.
Qualifications & Expectations
Some housekeeping experience is helpful, but full training is provided. You need to be organised, manage your time well, and work with attention to detail. Most of all, you’ll bring a positive attitude and be kind and respectful in every conversation—with Residents, visitors, and your team.
Safeguarding is everyone\’s responsibility. You must recognise signs of possible abuse, harm or neglect, know what to do if concerns arise, attend safeguarding training appropriate to your role, and seek appropriate advice and report concerns, including escalation if action is not taken.
Rewards & Benefits
We’ll provide full training. In return you will enjoy access to a huge variety of benefits and services to support your physical and psychological well‑being and throughout your career as a Housekeeping Assistant. Additional support and benefits include:
- Paid Enhanced DBS/PVG
- Free uniform
- Hourly rate is subject to experience and qualifications.
- Company pension scheme
- 28 days annual leave inclusive of bank holidays
- Group life assurance cover
- Wagestream – financial wellbeing and flexible access to pay as you need it
- Award‑winning learning and development and support to achieve qualifications.
- GP online – a service providing around the clock GP consultation via an interactive app—available to you and your children under 16.
- An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
- Colleague discounts – Access to over 1600 high‑street discounts including carefully selected discount partners.
- Wellbeing – free of charge access to an independent and confidential Employee Assistance Programme. This gives colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
- Excellent recognition schemes such as Kindness in Care and Long Service Awards.
- An attractive refer a friend scheme of up to ÂŁ1000 per referral, depending on the role.
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Housekeeping Assistant employer: HC ONE
Contact Detail:
HC ONE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Assistant
✨Tip Number 1
Show your kindness and empathy during the interview process. Since the role revolves around caring for residents, demonstrating your understanding of their needs and how you can contribute positively to their environment will set you apart.
✨Tip Number 2
Familiarise yourself with the principles of safeguarding. Being able to discuss how you would handle potential concerns or signs of neglect will show that you take the responsibility seriously and are proactive in ensuring resident safety.
✨Tip Number 3
Highlight your organisational skills by discussing any previous experience managing cleaning schedules or tasks. This will demonstrate your ability to maintain a clean and welcoming environment, which is crucial for the role.
✨Tip Number 4
Prepare to share examples of how you've worked well in a team. Since you'll be collaborating with colleagues to create a supportive atmosphere, showcasing your teamwork skills will resonate well with the hiring team.
We think you need these skills to ace Housekeeping Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualities HC-One is looking for in a Housekeeping Assistant. Highlight your relevant experience and skills that align with their values of kindness and professionalism.
Tailor Your CV: Customise your CV to reflect your experience in housekeeping or similar roles. Emphasise your attention to detail, time management, and organisational skills, as well as any previous work in care settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing a clean and welcoming environment for residents. Mention your understanding of the importance of kindness in care and how you can contribute to the team at HC-One.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at HC ONE
✨Show Your Kindness
Since kindness is at the core of HC-One's values, make sure to demonstrate your compassionate nature during the interview. Share examples from your past experiences where you went above and beyond to help others, especially in a care or housekeeping setting.
✨Highlight Attention to Detail
As a Housekeeping Assistant, attention to detail is crucial. Be prepared to discuss specific cleaning tasks you've managed in the past and how your meticulous approach ensured a safe and welcoming environment for residents.
✨Communicate Effectively
Good communication skills are essential for this role. Practice articulating your thoughts clearly and consider how you would interact with both residents and colleagues. You might even role-play common scenarios to showcase your interpersonal skills.
✨Understand Safeguarding Responsibilities
Familiarise yourself with safeguarding principles, as it's a key aspect of the role. Be ready to discuss what safeguarding means to you and how you would handle any concerns regarding the well-being of residents.
