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- Tasks: Facilitate the mortgage process from application to funding, ensuring smooth customer experiences.
- Company: Together is a diverse and inclusive company committed to supporting its employees.
- Benefits: Enjoy a supportive work environment with opportunities for personal growth and development.
- Why this job: Join a dynamic team where your attention to detail makes a real impact on customers' lives.
- Qualifications: Strong communication skills and a keen eye for detail are essential; previous admin experience is a plus.
- Other info: We celebrate diversity and welcome applicants from all backgrounds.
The predicted salary is between 30000 - 42000 £ per year.
Company Description
Benefits of working at Together
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Company Description
We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.
We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.
Job Description
As a Mortgage Operations Administrator, you will act as the facilitator between Together and the customer, introducer and solicitor from the point of application through to completion. You will ensure that the customer documentation is managed effectively to enable a smooth and speedy journey from application to funding.
As an Mortgage Operations Administrator, we are looking for someone to:
Qualifications
Essential
If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.
Additional Information
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Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.
If you feel you\’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.
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Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.
Mortgage Operations Administrator employer: Together
Contact Detail:
Together Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mortgage Operations Administrator
✨Tip Number 1
Familiarise yourself with the mortgage process and terminology. Understanding key concepts like underwriting, case management, and customer documentation will help you communicate effectively during interviews and demonstrate your knowledge of the role.
✨Tip Number 2
Network with professionals in the mortgage industry. Attend local events or join online forums to connect with people who work in similar roles. This can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare for common interview questions related to customer service and administration. Think about specific examples from your past experiences that showcase your attention to detail and organisational skills, as these are crucial for the Mortgage Operations Administrator role.
✨Tip Number 4
Research Together as a company. Understand their values, culture, and recent developments in the mortgage sector. This knowledge will not only help you tailor your responses but also show your genuine interest in being part of their team.
We think you need these skills to ace Mortgage Operations Administrator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Mortgage Operations Administrator. Highlight your relevant experience and skills that align with the job description.
Tailor Your CV: Customise your CV to reflect the essential qualifications mentioned in the job description. Emphasise your communication skills, attention to detail, and any previous administrative experience.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your enthusiasm for the role and how your background makes you a suitable candidate. Mention specific examples of how you've minimised customer effort or maximised business goals in past roles.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as accuracy is crucial for this role. A polished application reflects your attention to detail.
How to prepare for a job interview at Together
✨Showcase Your Communication Skills
As a Mortgage Operations Administrator, excellent communication is key. Be prepared to demonstrate how you've effectively communicated with customers and colleagues in previous roles. Use specific examples to highlight your ability to minimise customer effort while achieving business goals.
✨Emphasise Attention to Detail
Given the importance of accuracy in this role, make sure to discuss your keen attention to detail. You could mention any past experiences where your meticulousness helped avoid errors or improved processes, especially in data entry or documentation review.
✨Demonstrate Organisational Skills
The role requires excellent planning and organisational skills. Prepare to talk about how you manage your workload, prioritise tasks, and ensure deadlines are met. Sharing specific strategies or tools you use can help illustrate your capabilities.
✨Build Rapport with Examples
Developing relationships with solicitors and other stakeholders is crucial. Think of instances where you've successfully built rapport in a professional setting. Discuss how these relationships contributed to smoother operations or better outcomes for customers.
