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- Tasks: Engage with customers and create feel-good moments every day.
- Company: Join SSP, a vibrant hospitality brand serving happy customers across the UK & Ireland.
- Benefits: Enjoy flexible hours, discounted meals, free parking, and employee discounts.
- Why this job: Be part of an energetic team and make someone's day better while gaining valuable experience.
- Qualifications: Must be 18+, with references and a Criminal Record Check required.
- Other info: Full-time and part-time roles available; work in exciting locations like airports and train stations.
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Pay Rate: 12.40 per hour+ as a little incentive, you will earnanextra £1.20 per hourfor hours worked between midnight and 6 AM, bringing yourrate of pay to£13.60per hour.
You will also receive additional service charge!
We have Full Time(30 hrs) &Part Time(16hrs)roles available.
Hours of operation are 2am to 11pm.Working flexibly across weekdays, weekends, bank and public holidays.
Step into the buzz of hospitality! SSP works with brilliant brands like M&S, Starbucks, Burger King and BrewDog to serve thousands of happy customers in airports, train stations and motorway services across the UK & Ireland. Join our team and be part of the energy every day!
Join our team as a Team Member and help create feel-good moments for our customers. Bring your enthusiasm, positivity and passion — and leave work knowing you’ve made someone’s day better.
ABOUT YOU:
- As a Team Member, you will believe in the power of people & believe that today is going to be a good day.
- You will be passionate and kind whilst always ensuring that all guests leave having had the best of times.
- Due to some responsibilities within theTeam Memberrole, applicants willneed to be 18 years of age or over to perform certain tasks or work on certain shifts.
- 5 years of references and Criminal Record Check required.
ABOUT THE TEAM MEMBER ROLE:
- Engage with customers and provide an outstanding customer experience.
- Collaborate with colleagues to ensure smooth and efficient operations.
AS A TEAM MEMBER WE WILL OFFER YOU:
- Discounted Meal and free Parking while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships and development programs.
Ready to be part of the buzz? Apply now and join SSP as a Team Member!
At SSP, we value diversity and are committed to building a team that reflects a variety of skills, talents, and backgrounds.
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Team Member employer: SSP Deutschland GmbH
Contact Detail:
SSP Deutschland GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Member
✨Tip Number 1
Familiarise yourself with the brands SSP works with, like M&S and Starbucks. Understanding their values and customer service expectations can help you stand out during interviews.
✨Tip Number 2
Show your enthusiasm for the hospitality industry! Be prepared to share examples of how you've created positive experiences for customers in previous roles or even in everyday situations.
✨Tip Number 3
Highlight your flexibility in working hours, especially since the role requires shifts during weekends and holidays. Being open to various schedules can make you a more attractive candidate.
✨Tip Number 4
Prepare to discuss teamwork and collaboration. Think of specific instances where you've worked well with others to achieve a common goal, as this is crucial for the Team Member role.
We think you need these skills to ace Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Team Member position. Highlight your enthusiasm for customer service and teamwork in your application.
Tailor Your CV: Make sure your CV reflects relevant experience in hospitality or customer service. Use keywords from the job description to demonstrate that you are a good fit for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for working in hospitality. Mention specific examples of how you've created positive experiences for customers in the past.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at SSP Deutschland GmbH
✨Show Your Enthusiasm
As a Team Member, your passion for customer service is key. Make sure to express your enthusiasm for the role and how you enjoy making people's days better during the interview.
✨Highlight Teamwork Skills
Collaboration is essential in this role. Be prepared to share examples of how you've worked effectively with others in previous jobs or experiences, showcasing your ability to contribute to a positive team environment.
✨Demonstrate Flexibility
Since the hours are varied, it's important to show that you're adaptable. Discuss your availability and willingness to work different shifts, including weekends and holidays, to meet the needs of the business.
✨Prepare for Customer Interaction Scenarios
Expect questions about how you would handle specific customer situations. Think of examples where you've provided excellent service or resolved issues, as this will demonstrate your capability to engage with customers effectively.
