Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with customers, share your passion for athletic products, and ensure a fantastic shopping experience.
- Company: Join a vibrant team that loves sneakers and values customer connections in a dynamic retail environment.
- Benefits: Earn between £10.00 - £13.65 per hour, enjoy 28 days holiday, and receive generous employee discounts.
- Why this job: Be part of a fun, inclusive culture while developing your skills and achieving personal goals.
- Qualifications: No prior experience needed; just bring your enthusiasm for customer service and athletic products!
- Other info: Flexible hours including nights and weekends, plus opportunities for internships and development.
Overview
You recognize yourself when you enter one of our stores. You love to talk about athletic sneakers and apparel as much as you love to collect them. You always scope out the latest styles, and enjoy sharing your enthusiasm with Customers. It’s easy for you to start up natural, friendly conversations, adapt to different types of Customers, and resolve issues with a smile. You like to work as part of a team as you improve your individual skills on the sales floor. Your success in this role will be measured through personal and productivity goals plus your ability to provide a great in-store experience to every Customer.
Qualifications
- 0-3 year of retail experience
- Confident and comfortable engaging customersto deliver an elevated experience
- Motivated to achieve great results because of one\’s enthusiasm from interacting with customers and athletic products
- Initiates completion of tasks or activities without necessary supervision
- Flexible availability – including nights, weekends, and holidays
Responsibilities
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
- Delivering sales, outstanding customer experience, and operational expectations
- Maintaining personal and productivity goals
- Connects with every customer by asking open-ended questions to assess needs
- Ability to learn and share expertise of products and trends to fit customer’s needs
- Maintains an awareness of all product knowledge, and current or upcoming product / trends
- Contributes to a positive and inclusive work environment
Benefits
- From: £10.00 – £13.65 per hour
- 28 days holiday – plus an extra day per year for the first 5 years!
- Associate discount of between 30 – 50%
- Hapi App – offering discounts & prize draws
- Employee Assistance Program – Retail Trust
- Company Sick Payscheme
- Head Office Internships
- Striper AmbassadorProgramme
- Development Opportunities
Address
42-44 Clumber Street
City
Nottingham
State/Province
UK
Postal Code
NG1–3GD #J-18808-Ljbffr
CX Team Member employer: Foot Locker, Inc.
Contact Detail:
Foot Locker, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CX Team Member
✨Tip Number 1
Familiarise yourself with the latest trends in athletic sneakers and apparel. Being knowledgeable about current styles will not only help you engage customers but also show your passion for the products, which is key to landing this role.
✨Tip Number 2
Practice your conversational skills by engaging with friends or family about their shopping experiences. This will help you become more comfortable initiating conversations with customers and adapting to their needs.
✨Tip Number 3
Demonstrate your enthusiasm for customer service by volunteering or taking part in community events. This experience can showcase your ability to connect with people and resolve issues effectively, which is crucial for this position.
✨Tip Number 4
Be flexible with your availability and highlight this during your interactions. Employers appreciate candidates who can work nights, weekends, and holidays, as it shows commitment and willingness to be part of the team.
We think you need these skills to ace CX Team Member
Some tips for your application 🫡
Show Your Passion: In your application, make sure to express your enthusiasm for athletic sneakers and apparel. Share any personal experiences or stories that highlight your love for the products and how it translates into excellent customer service.
Highlight Relevant Experience: Even if you have limited retail experience, emphasise any customer service roles or situations where you've engaged with customers. Mention specific examples of how you resolved issues or contributed to a positive shopping experience.
Demonstrate Teamwork Skills: Since this role involves working as part of a team, include examples in your application that showcase your ability to collaborate with others. Discuss any previous experiences where teamwork led to achieving goals or enhancing customer satisfaction.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight skills such as communication, adaptability, and product knowledge. Use keywords from the job listing to ensure your application stands out to hiring managers.
How to prepare for a job interview at Foot Locker, Inc.
✨Show Your Passion for Athletic Products
Make sure to express your enthusiasm for athletic sneakers and apparel during the interview. Share your personal experiences with the products and how they relate to your lifestyle. This will demonstrate your genuine interest in the role and the brand.
✨Prepare for Customer Interaction Scenarios
Think of examples where you've successfully engaged with customers or resolved issues in a retail setting. Be ready to discuss how you would approach different types of customers and adapt your communication style to meet their needs.
✨Highlight Teamwork Skills
Since this role involves working as part of a team, be prepared to talk about your experiences collaborating with others. Share specific instances where you contributed to a positive team environment or helped a colleague achieve their goals.
✨Demonstrate Product Knowledge
Familiarise yourself with the latest trends and products in athletic wear before the interview. Being knowledgeable will not only impress the interviewer but also show that you're proactive and committed to providing excellent customer service.
