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For Companies At a Glance
- Tasks: Join our team as a Full-Time Sales Assistant, creating amazing shopping experiences for customers.
- Company: Footasylum is a vibrant retail company focused on innovation and employee development.
- Benefits: Enjoy training, support, and opportunities for progression in a friendly work environment.
- Why this job: Be part of a dynamic team where your ideas matter and customer service shines.
- Qualifications: Passion for fashion retail, strong communication skills, and a customer-focused attitude are essential.
- Other info: Diversity is valued, fostering a supportive and inspiring workplace for all.
The predicted salary is between 28800 - 42000 £ per year.
Overview
We are hiring Full-Time Sales Assistants to join one of our exciting stores based in Aberdeen.
Please note: this is a full-time job, working 37.5 hours per week. The ideal candidate will be fully flexible Monday – Sunday.
The Role
As a Sales Assistant, you are the heartbeat of our business. A Sales Assistant lives and breathes our products. We\’re seeking passionate team members who are enthusiastic about showcasing our diverse products and going above and beyond for all of our customers. Your number one objective as a Sales Assistant is to help provide the best shopping experience for our guests. We want to offer the best experience on the high street!
You\\\’ll DEFY ORDINARY by asking insightful questions to understand each customer\\\’s needs and showcase our products with style, piecing together sets, accessories and product add-ons. As a Sales Assistant, you will be involved in creating a first-class shopping experience for our customer through your exceptional service, attitude and behaviours.
From day one you will receive in-depth training on our products, their specifications including fabric and weather durability, plus product care and best matched product companions, making you a well-rounded FOOTASYLUM Sales Ambassador.
About you
Don\\\’t worry too much about previous experience. We are looking for outgoing people with a friendly, outgoing, organised and can-do attitude. You will be positive and approachable. You must not be shy and will be able to approach customers with ease to spark up enthusiastic conversations.
Responsibilities
- Greet and welcome customers with a friendly and positive attitude.
- Make our customers feel like VIPs with your service, ensuring they leave with smiles and a great impression of your shop.
- Become a PRO on all our products, helping customers make perfect choices that suit their needs and preferences.
- Provide expert product knowledge and advice to customers.
- Team up with your colleagues to hit store targets, keeping the shop floor fun and delivering excellent service together as a team.
- Keep our store sparkling clean and inviting, maintaining an organised and visually appealing store environment.
- Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
- Stay up to date with current trends and product knowledge to effectively assist customers.
- Handle transactions with a smile, and make sure every purchase is the perfect way to end a shopping experience.
As a Sales Assistant working on our shop floor, you will be the go-to for customer questions; resolving issues and making sure our customers are genuinely cared for.
Diversity
We recognise and value the importance of diversity to help make sure we have lots of different perspectives when we are providing services to our colleagues and customers. We know that this will help us build a great service, which our customers will love. This is great news for our business. Diversity for us is also, importantly, about building happy teams full of people that want to learn and want to be inspired by each other and our different experiences.
Recruitment process
We review applications on an individual basis, and if we feel you would be a good fit we\\\’ll invite you for a group interview for the role, and to see if we\\\’re a good fit for you.
Footasylum is an equal opportunities employer. Please let us know if there any reasonable adjustments that need to be made, prior to you attending an interview.
We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you, and why you feel this is the opportunity for you.
Other information
Under 18 working restrictions: If you are under 18, you will not be able to work past 10pm. Some of our stores have extended opening hours over the festive period.
We don\\\’t look at CVs – just your answers to our application questions about customer service. If you have the availability we\\\’re looking for and show that initial spark for delivering great service, we believe you deserve an interview! All applications are anonymous until the interview stage to help eliminate unconscious bias.
You must bring along your Right to Work documentation to the interview in order for us to progress with your application!
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Full-Time Sales Assistant employer: Footasylum
Contact Detail:
Footasylum Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Full-Time Sales Assistant
✨Tip Number 1
Familiarise yourself with Footasylum's brand and ethos. Understanding their values and what they stand for will help you connect with the team during your interview and show that you're genuinely interested in being part of their culture.
✨Tip Number 2
Prepare to discuss your previous customer service experiences. Think of specific examples where you went above and beyond for a customer, as this role heavily focuses on creating a first-class shopping experience.
✨Tip Number 3
Showcase your passion for fashion retail. Be ready to talk about current trends, your favourite brands, and how you can contribute to enhancing the customer experience through your knowledge and enthusiasm.
✨Tip Number 4
Demonstrate your ability to work in a team. Share examples of how you've collaborated with others in past roles, as teamwork is essential in creating a positive environment and achieving sales goals at Footasylum.
We think you need these skills to ace Full-Time Sales Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Footasylum is looking for in a Full-Time Sales Assistant. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Customise your CV to reflect your experience in retail and customer service. Emphasise any relevant achievements or skills that align with the company's ethos and the role's requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for fashion retail and your understanding of Footasylum's values. Use specific examples from your past experiences to demonstrate how you can contribute to creating a first-class shopping experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Footasylum
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for fashion retail during the interview. Share any personal experiences or interests that highlight your passion, as this aligns with the company's ethos and will resonate well with the interviewers.
✨Demonstrate Team Spirit
Since you'll be working closely with an established team, it's important to showcase your ability to collaborate. Prepare examples of how you've successfully worked in a team environment and contributed to achieving common goals.
✨Highlight Customer Service Skills
Prepare to discuss specific instances where you provided exceptional customer service. Emphasise your friendly and outgoing personality, and how it has helped create positive shopping experiences for customers in the past.
✨Be Ready for Fast-Paced Scenarios
The role requires working in a fast-paced environment, so be prepared to discuss how you handle pressure and stay organised. Share strategies you've used to manage multiple tasks effectively while maintaining a high level of service.
