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- Tasks: Assist customers with tool hire, delivery, and maintenance while ensuring a great service experience.
- Company: Jewson is a leading building materials distributor in Northern Europe, focused on quality and service.
- Benefits: Enjoy competitive pay, 33 days holiday, staff discounts, and flexible working options.
- Why this job: Join a friendly team, grow your career, and make a real impact in customer service.
- Qualifications: No prior experience needed; just bring your communication skills and a full driving license.
- Other info: Part-time and flexible hours available; perfect for students or those seeking work-life balance.
The predicted salary is between 24000 - 33600 £ per year.
Jewson a leading building materials distributor in Northern Europe, is on the hunt for a Tool Hire Assistant who's as passionate about great service as we are. We provide a fulfilling and enjoyable work environment with ample opportunities for career growth, along with a competitive salary, staff discount, life assurance, and 33 days of holiday (inclusive of bank holidays) Hours – 7.30 – 5.00 Monday to Friday and every other Saturday morning 8-12 Location – Jewson, Priory Way, Off Toneway, Taunton TA1 2BB *Part Time / Flexible working applicants welcomed Key Responsibilities Delivery and collection of tools and equipment using a 3.5t vehicle, talking customers through how to use them on site Carry out basic maintenance and cleaning of our tool hire equipment in the workshop Develop great relationships with new and existing customers, understanding their needs, and providing advice and solutions so that you can deliver the best experience possible Use our in-house systems to process customer orders, organise tool hire delivery and collection, keeping customers updated throughout their journey Working according to Health & Safety compliance Improving and building sales within the Tool Hire department What's in it for you? Retirement Savings Plan (Pension) – with Legal & General Life Assurance – From your first day of employment with us you are automatically covered for a lump-sum death in service benefit of 2 x your basic salary. However, if you join the STARK Building Materials Retirement Savings Plan (including if you are automatically enrolled) and contribute a minimum of 4% of your Pensionable Earnings, your lump sum death in service benefit will be increased to 4 x your Pensionable Earnings. WorkPerks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare+ Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Employee Discount Refer a Friend scheme Wellbeing Centre via WorkPerks New Reward and Recognition programme – launching soon! Required Skills and Experience Previous industry experience preferred but not essential Stellar communication and people skills Customer focussed individual Full driving licence, held for a minimum of 1 year (manual transmission) About us At Jewson, we're proud to be part of STARK Building Materials UK and dedicated to providing top-quality products and exceptional service to our customers. We're a friendly and collaborative team, passionate about what we do and committed to doing it well. If you're ready to take your career to the next level and join a team that is dedicated to providing great service, we want to hear from you. Apply today
Tool Hire Assistant employer: Jewson
Contact Detail:
Jewson Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tool Hire Assistant
✨Tip Number 1
Familiarize yourself with the tools and equipment commonly used in the building materials industry. This knowledge will not only help you assist customers better but also demonstrate your passion for the role during any conversations.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about their experiences with tool hire services. This will prepare you to build great relationships with customers and understand their needs effectively.
✨Tip Number 3
Make sure you have a valid driving license and are comfortable driving a 3.5t vehicle. Being confident behind the wheel will be crucial for the delivery and collection responsibilities of the job.
✨Tip Number 4
Research Jewson's values and customer service approach. Understanding what makes them unique will help you align your answers and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Tool Hire Assistant
Some tips for your application 🫡
Understand the Role: Make sure to read the job description thoroughly. Understand the key responsibilities and required skills for the Tool Hire Assistant position at Jewson, so you can tailor your application accordingly.
Highlight Relevant Experience: Even if you don't have direct industry experience, emphasize any customer service roles or experiences that showcase your communication skills and ability to build relationships with customers.
Show Your Passion for Service: In your cover letter, express your enthusiasm for providing great service. Share examples of how you've gone above and beyond for customers in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, as this reflects your attention to detail.
How to prepare for a job interview at Jewson
✨Show Your Passion for Customer Service
Since Jewson values great service, be prepared to share examples of how you've gone above and beyond for customers in the past. Highlight your communication skills and ability to build relationships.
✨Demonstrate Your Technical Knowledge
Even if you don't have extensive industry experience, familiarize yourself with common tools and equipment. Be ready to discuss how you would explain their use to customers, showcasing your willingness to learn.
✨Emphasize Safety Awareness
Health and safety compliance is crucial in this role. Prepare to discuss any relevant experiences or training you have related to safety protocols, and express your commitment to maintaining a safe working environment.
✨Be Ready to Discuss Flexibility
Since part-time and flexible working applicants are welcomed, think about your availability and how it aligns with the company's needs. Show that you're adaptable and willing to work during the required hours.
