Trade Branch Supervisor

Trade Branch Supervisor

Stratford-upon-Avon Full-Time 24000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, provide customer service, and achieve sales targets in a dynamic branch environment.
  • Company: Join Eurocell plc, the market leader in uPVC products, committed to valuing its people.
  • Benefits: Enjoy a competitive salary, monthly bonuses, 33 days holiday, and a free healthcare plan.
  • Why this job: Be part of a supportive culture with career growth opportunities and a chance to make a difference.
  • Qualifications: Passion for customer service, good organisational skills, and experience in retail or trade environments preferred.
  • Other info: Work 44 hours a week with occasional Saturdays; no Sunday openings and early weekday closures.

The predicted salary is between 24000 - 30000 £ per year.

ROLE: Trade Branch Supervisor
HOURS: 44 per Week – Permanent Role
SALARY: £27, basic salary
BONUS: Realistic total earning potential of up to £32, annually

Eurocell are a stock market listed Plc and the market leader for uPVC products within the building industry. We know that our people are our greatest asset, we are successful, dynamic, ambitious and looking for great team players to grow with us.

Our Trade Branch Network roles offer a host of benefits, unlike many other Trade Networks. We are working hard to support your work/life balance in the following ways:

  • We have a Christmas shutdown period
  • We only work occasional Saturdays, on a rota basis
  • We don\’t open our branches on Sundays
  • Our branches close at 4:30pm during the week, we support your work/life balance!
  • We offer a FREE Healthcare plan for all our employees
  • Exceptional monthly Branch Bonus
  • Industry leading induction and training programmes
  • Excellent opportunities to grow with us, and progress your career
  • Our Trade Branch Network offers genuine opportunities to make a difference, and provides many exciting career pathways within Eurocell.

    HERE\’S WHAT WE OFFER OUR TRADE BRANCH SUPERVISORS:

  • You will be rewarded with a very competitive basic salary of £27, per year
  • An excellent monthly bonus scheme, which added to your salary would be up to £32, per year
  • 25 days holiday, plus statutory holidays – normally 33 days in total each year
  • *NEW for * Free Healthcare plan for all employees
  • *NEW for * Enhanced Maternity and Paternity benefit
  • Free Life Assurance Plan of 3x your Annual Salary
  • Christmas shutdown
  • Saturdays only on a rota, and no Sunday working!
  • Our branches close at 4:30pm during the week, we respect your work/life balance!
  • Option to join the Eurocell Share Save Scheme at discounted rates, and share in our company success
  • Company Pension Plan
  • Employee discount on Eurocell products
  • Discounts across many well-known online and high street retailers
  • A blend of training, including e-learning and on the job training to help your career development
  • Care First Employee Assistance Programme, available 24 hours a day, days a year for confidential support and advice, if and when you need it
  • Colleague Referral Programme; we pay you for successfully referring people to join our team
  • Excellent opportunities to grow with us, and progress your career
  • Industry leading induction and training programmes
  • WHAT OUR BRANCH SUPERVISORS DO:

  • Our Branch Supervisors are hands-on, lead by example, and work closely with the Branch Manager in day to day branch operations
  • Provide exceptional customer service and support to new and existing customers
  • Ensure excellence in customer service, operational standards and Branch sales targets are achieved
  • Support the delivery of sales targets whilst developing and maintaining positive customer relationships
  • Assist with the delivery of branch operations
  • Provide support and assistance to Branch colleagues as required
  • Support the Branch Manager to ensure team complete actions and activities on time, and in full
  • Ensure Branch team compliance with Health and Safety, company policies and procedures
  • Undertake stocktakes and audits
  • Maintain maintenance records for Branch vehicles
  • Conduct Branch housekeeping for front of house, warehousing and merchanting
  • WHAT WE NEED FROM OUR BRANCH SUPERVISORS:

  • Passion and energy to deliver exceptional customer service and achieve business targets
  • A hands-on customer focused approach, confident and happy to serve customers and proactively engage with potential future customers
  • A commercial approach to drive sales and maximise margins, whilst ensuring our customers always walk away happy
  • Good organisational skills, with ability to prioritise and use own initiative
  • Confident IT user, with experience of MS Office and industry standard software eg SAP
  • A full and valid driving license is essential, and a FLT licence could be a distinct advantage
  • The ability to cover for the Branch Manager when required
  • Previous branch stock take experience could be a distinct advantage
  • Comfortable to work in a small team and on occasion, alone
  • Experience within a similar role ideally in a trade / builders merchant /retail, glazing or uPVC environment could be a distinct advantage
  • Trade Branch Supervisor employer: Eurocell PLC

    Eurocell plc is an exceptional employer located in Stratford-upon-Avon, offering a competitive salary and a realistic total earning potential of up to £32,000 annually. With a strong focus on employee well-being, the company provides a comprehensive benefits package including a free healthcare plan, generous holiday allowance, and opportunities for career growth through industry-leading training programmes. The supportive work culture encourages team collaboration and personal development, making it a rewarding place for Trade Branch Supervisors to thrive.
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    Contact Detail:

    Eurocell PLC Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Trade Branch Supervisor

    ✨Tip Number 1

    Familiarise yourself with Eurocell's products and services. Understanding their uPVC offerings will not only help you in interviews but also demonstrate your genuine interest in the role and the company.

    ✨Tip Number 2

    Network with current or former employees of Eurocell, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial during your discussions.

    ✨Tip Number 3

    Prepare to discuss your experience in customer service and sales. Highlight specific examples where you've successfully met targets or improved customer satisfaction, as these are key aspects of the Trade Branch Supervisor role.

    ✨Tip Number 4

    Showcase your leadership skills by preparing examples of how you've led a team or project in the past. Eurocell values team players, so demonstrating your ability to motivate and guide others will set you apart.

    We think you need these skills to ace Trade Branch Supervisor

    Customer Service Skills
    Sales Target Achievement
    Team Leadership
    Operational Management
    Health and Safety Compliance
    Organisational Skills
    Proactive Mindset
    Commercial Awareness
    MS Office Proficiency
    Industry Software Knowledge (e.g., SAP)
    Stock Management
    Driving License
    FLT License (advantageous)
    Ability to Work Independently and in Teams

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in customer service, sales, and team leadership. Use specific examples that demonstrate your ability to meet targets and support branch operations.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your proactive approach. Mention how your skills align with the requirements listed in the job description, such as your commercial mindset and organisational skills.

    Highlight Relevant Skills: Emphasise your proficiency in MS Office and any industry software you are familiar with, like SAP. If you have experience in stock takes or trade environments, make sure to include that as well.

    Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

    How to prepare for a job interview at Eurocell PLC

    ✨Show Your Customer Service Passion

    As a Trade Branch Supervisor, customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. This will demonstrate your commitment to providing exceptional service.

    ✨Demonstrate Your Sales Acumen

    Since achieving sales targets is part of the role, come equipped with specific examples of how you've successfully driven sales in past positions. Highlight any strategies you used to meet or exceed targets.

    ✨Highlight Your Leadership Skills

    You'll be leading by example, so it's important to showcase your leadership experience. Discuss times when you've motivated a team or taken initiative to improve branch operations.

    ✨Familiarise Yourself with Industry Software

    Proficiency in MS Office and industry software like SAP is essential. Brush up on these tools before the interview and be ready to discuss how you've used them in your previous roles.

    Trade Branch Supervisor
    Eurocell PLC
    Location: Stratford-upon-Avon

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