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- Tasks: Be the first point of contact for referrals about child welfare and safety.
- Company: Service Care Solutions is dedicated to supporting vulnerable children and young people.
- Benefits: Enjoy excellent pay rates, payroll services twice a week, and a referral bonus.
- Why this job: Make a real impact in children's lives while working in a supportive team environment.
- Qualifications: Experience in a similar role and an Enhanced DBS are required.
- Other info: Contact Emma for more details or to refer someone for a £250 bonus!
Referral Officer Service care Solution are currently recruiting for a Referral Officer in Newham. The Referral Officer will deal with referrals from professionals and members of the public who have concerns about the welfare or safety of a child or young person. Pay rate – £14.75 PAYE / £18.16 Umbrella Main Responsibilities As a Referral Officer you will be responsible for: Be the first point of contact when referrals come into the service, working alongside MASH Social Workers and reporting to a Practice Leader. Ensure that timely, appropriate, and effective verifications are completed on all contacts received into the MASH, supporting with Practice Leaders with the through put of work within the system. Enquiries and referrals may be in the form of telephone calls, emails, online requests or referrals from external professionals and organisations. Completing all Requests for Information from partners and external agencies, collating information held in our Integrated Children's System accurately and liaising with the referrer as appropriate. Requirements: Experience in a similar role Enhanced DBS Working with Service Care Solutions comes with many benefits, including: A specialist consultant within an experience and dedicated recruitment team Excellent rates of pay Payroll services twice a week If you are interested in the Referral Officer, or know of anyone who may be, please contact Emma at Service Care Solutions on (phone number removed) or email (url removed) Service Care Solutions also offers a £250 referral bonus! So if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed
Referral Officer employer: Service Care Solutions
Contact Detail:
Service Care Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Referral Officer
✨Tip Number 1
Familiarize yourself with the MASH (Multi-Agency Safeguarding Hub) process. Understanding how referrals are handled and the role of social workers will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with professionals in child welfare and safeguarding. Building connections can provide you with insights into the role and may even lead to a referral or recommendation.
✨Tip Number 3
Prepare for scenario-based questions that assess your decision-making skills. Think about past experiences where you had to handle sensitive information or make quick judgments.
✨Tip Number 4
Showcase your communication skills. As a Referral Officer, you'll need to interact with various stakeholders, so be ready to discuss how you effectively communicate in challenging situations.
We think you need these skills to ace Referral Officer
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Referral Officer position. Understand the responsibilities and requirements, especially the importance of handling referrals and working with MASH Social Workers.
Highlight Relevant Experience: In your application, emphasize any previous experience you have in similar roles. Mention specific instances where you dealt with referrals or worked in child welfare, as this will demonstrate your suitability for the position.
Tailor Your CV and Cover Letter: Customize your CV and cover letter to reflect the skills and experiences that align with the job description. Use keywords from the job posting to make it clear that you are a good fit for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents. Check for spelling and grammatical errors, as well as ensuring that all information is accurate and complete.
How to prepare for a job interview at Service Care Solutions
✨Understand the Role
Make sure you have a clear understanding of the responsibilities of a Referral Officer. Familiarize yourself with the processes involved in handling referrals and the importance of timely and effective communication with both professionals and the public.
✨Showcase Your Experience
Be prepared to discuss your previous experience in similar roles. Highlight specific examples where you successfully managed referrals or worked with vulnerable individuals, as this will demonstrate your capability and suitability for the position.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your decision-making skills and ability to handle sensitive situations. Practice how you would respond to various referral scenarios, focusing on your thought process and the steps you would take.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organization. Inquire about the team dynamics, the support provided to Referral Officers, and how success is measured in this position.
