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For Companies At a Glance
- Tasks: Coordinate service agreements and liaise with clients to ensure satisfaction.
- Company: Join a global manufacturing leader known for innovation and quality.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a dynamic team that values collaboration and client relationships.
- Qualifications: Experience in manufacturing or engineering is preferred but not essential.
- Other info: Opportunity to travel for client visits and enhance your networking skills.
The predicted salary is between 36000 - 60000 £ per year.
Job Overview
A global manufacturing business has an exciting vacancy for a Service & Contracts Co-Ordinator to join their team within the service and planning department. If you have experience working in manufacturing or engineering, apply today!
Key duties will include:
- Liaising with new and existing clients to negotiate and update service agreements
- Building proposals and carrying out cost calculations after collaborating with sales teams to produce contracts
- Reviewing processes and communicating with departments to assess service levels, producing reports and analysis to measure performance
- Providing escalation support to clients regarding critical queries and assisting department managers in resolving issues
- Maintaining strong client relationships
- Identifying potential cost-saving measures within agreements to stimulate business growth
- Attending visits with clients domestically
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Service & Contracts Co-ordinator employer: Forrest Recruitment
Contact Detail:
Forrest Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service & Contracts Co-ordinator
✨Tip Number 1
Familiarise yourself with the manufacturing and engineering sectors. Understanding industry-specific terminology and processes will help you communicate effectively with clients and colleagues, showcasing your expertise during interviews.
✨Tip Number 2
Brush up on your negotiation skills. As a Service & Contracts Co-ordinator, you'll be liaising with clients to update service agreements. Practising negotiation scenarios can prepare you for real-life discussions and demonstrate your capability in securing beneficial contracts.
✨Tip Number 3
Develop your analytical skills. Since the role involves producing reports and analysing performance metrics, being able to interpret data effectively will set you apart. Consider taking a short course or using online resources to enhance these skills.
✨Tip Number 4
Network within the industry. Attend relevant events or join online forums related to manufacturing and engineering. Building connections can provide insights into the company culture and may even lead to referrals, increasing your chances of landing the job.
We think you need these skills to ace Service & Contracts Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the Service & Contracts Co-ordinator position. Tailor your application to highlight relevant experience in manufacturing or engineering.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you liaised with clients, negotiated contracts, or worked within a service and planning department. Use specific examples to demonstrate your skills.
Showcase Analytical Skills: Since the role involves producing reports and analysing performance, include any experience you have with data analysis or reporting in your application. Mention tools or software you are familiar with that can aid in these tasks.
Personalise Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention how you can contribute to maintaining strong client relationships and identifying cost-saving measures.
How to prepare for a job interview at Forrest Recruitment
✨Know the Company Inside Out
Before your interview, make sure to research the global manufacturing business thoroughly. Understand their products, services, and recent developments in the industry. This knowledge will help you demonstrate your genuine interest and align your skills with their needs.
✨Prepare for Scenario-Based Questions
Given the role involves liaising with clients and negotiating service agreements, be ready to answer scenario-based questions. Think of examples from your past experience where you've successfully managed client relationships or resolved conflicts, as this will showcase your problem-solving skills.
✨Highlight Your Analytical Skills
Since the position requires producing reports and analysing performance, be prepared to discuss your analytical skills. Bring examples of how you've used data to drive decisions or improve processes in previous roles, especially in a manufacturing or engineering context.
✨Demonstrate Your Team Collaboration
The role involves collaborating with sales teams and other departments. Be ready to share experiences that highlight your ability to work effectively in a team. Discuss how you’ve contributed to group projects or initiatives, and how you communicate with different stakeholders.
