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- Tasks: Help prevent homelessness by providing essential housing advice and support.
- Company: Join East Lindsey District Council, part of the largest Council Partnership in the UK.
- Benefits: Enjoy flexible working, generous leave, and a strong pension scheme.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Experience with the public is key; housing knowledge is a plus but not essential.
- Other info: Opportunity for career progression and training in a fast-paced role.
The predicted salary is between 28800 - 43200 £ per year.
Do you want to help prevent homelessness and make a difference to peoples lives?
Do you want to help provide high quality housing advice to individuals in order to assist them resolve various housing issues?
We have a rewarding opportunity for a Housing Advice Officer to join us here at East Lindsey District Council.
You will assist in the provision of a comprehensive service in respect of Housing Advice, Homelessness Prevention, Housing Register and Housing options.
The role will involve being the first point of contact for all housing and homelessness queries and referralswith a focus on homelessness prevention.
You will give general housing advice on a range of housing issues that applicants may face with the ability to recognise when someone may be at risk of homelessness.
The Housing Hubis a small tight-knit team with supportive and experienced Officers who take pride in delivering a good service. Thisrole is busy and fast-paced and therefore the ability to be able to work under pressure is key.
What we need from you:
• A successful track record of working with members of the public and multi-agency working
• Ability to remain calm when dealing with people in emotional and stressful situations and good written, numeracy, communication and presentation skills
• Previous experience using the Microsoft packages
Previous experience within a relevant housing field such as Housing Advice, Housing Register, Housing Support or Homelessness is desirable but not essential as transferable skills will be taken into account and all training will be provided.
If you have a passion for supporting people and are energetic, motivated, decisive and compassionate and you would like the opportunity to make a positive difference to the people we support then we want to hear from you!
This position is a shared role within the South and East Lincolnshire Councils Partnership (SELCP) and forms part of the S113 agreement between the participating partnership Councils in accordance with the Memorandum of Agreement 1stOctober 2021.
BENEFITS:We offer excellent terms and conditions of employment including:
- Local Government Pension Scheme, 23.8% employer contribution
- Generous annual leave scheme +option to buy more
- Employee Assistance Programme
- Employee Benefits Platform including retail, holiday, and leisure discounts
- Cycle to work scheme*
- Flu Jabs
- Free Eye Test voucher
- Flexible Working Policy
- Agile Working Policy*
- Car Mileage reimbursement*
- Long service recognition
- Excellent career progression and training opportunities
*Certain restrictions may apply
We also offer a wide range of family friendly policies designed to enable you to balance your work and home life, manage your personal responsibilities and support you in times of difficulty.
ABOUT US:Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
If you are interested in having a confidential conversation about the role, please contact Sarah Kirkon 01507 613581.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly.Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date.For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
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Housing Advice Officer employer: South & East Lincolnshire Councils Partnership
Contact Detail:
South & East Lincolnshire Councils Partnership Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Advice Officer
✨Tip Number 1
Familiarise yourself with the local housing policies and homelessness prevention strategies. Understanding the specific challenges faced by your community will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the housing sector, especially those who work within local councils. Attend relevant workshops or seminars to build connections and gain insights into the role of a Housing Advice Officer.
✨Tip Number 3
Prepare for situational questions that may arise during the interview. Think about how you would handle emotional and stressful situations, as this is a key aspect of the role.
✨Tip Number 4
Showcase your transferable skills from previous roles, particularly those involving public interaction and multi-agency collaboration. Highlighting these experiences can demonstrate your readiness for the position.
We think you need these skills to ace Housing Advice Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Housing Advice Officer. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in housing advice, homelessness prevention, or working with the public. Use specific examples to demonstrate your ability to handle stressful situations and provide effective support.
Showcase Your Skills: Make sure to mention your communication, numeracy, and presentation skills. Provide examples of how you've successfully used these skills in past roles, especially in high-pressure environments.
Personalise Your Application: Address your cover letter to the hiring manager if possible, and express your passion for helping people. Mention why you want to work specifically for East Lindsey District Council and how you align with their values.
How to prepare for a job interview at South & East Lincolnshire Councils Partnership
✨Show Your Passion for Helping Others
Make sure to express your genuine interest in supporting individuals facing housing issues. Share any personal experiences or motivations that drive your passion for this role, as it will resonate well with the interviewers.
✨Demonstrate Your Communication Skills
Since the role involves dealing with people in emotional situations, practice articulating your thoughts clearly and empathetically. Prepare examples of how you've effectively communicated in past roles, especially in challenging circumstances.
✨Highlight Relevant Experience
Even if you don't have direct experience in housing advice, think about transferable skills from previous jobs. Be ready to discuss how your background in customer service or multi-agency collaboration can benefit the team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle stressful situations. Think through potential scenarios related to homelessness prevention and be prepared to explain how you would approach them calmly and effectively.
