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- Tasks: Support individuals with mental health conditions to secure housing and live independently.
- Company: Waythrough is a leading charity tackling poverty and disadvantage across England.
- Benefits: Enjoy generous leave, flexible working, training opportunities, and wellness programmes.
- Why this job: Make a real difference in people's lives while working in an inclusive and supportive environment.
- Qualifications: Experience with vulnerable adults, strong communication skills, and a valid driving licence required.
- Other info: Join a passionate team dedicated to empowering individuals and promoting positive change.
The predicted salary is between 28800 - 43200 £ per year.
Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Our vision is to break down the barriers that stop people getting the support they need to live a life they value. We tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.
We have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year our services support around 125,000 people.
Bringing together two big organisations is not a small task and it’ll take a while to fully integrate our systems, processes and approaches. That’s why you will notice the jobs here are still branded ‘Humankind’. Next year we’ll be fully integrating our recruitment systems but for now they are separate.
‘Everyone is different. At Waythrough we value your difference. Join our inclusive organisation.’
We are excited to offer opportunities for Support Coordinators to join our Darlington housing support team. As a Support Coordinator, you will work as part of a small team providing intensive housing support to those with a diagnosed complex mental health condition living in Darlington. This includes the provision of information, advice, guidance, and structured support to help individuals secure suitable accommodation and develop the skills to manage their tenancies and live independently in the Community.
About the role…
This is a dynamic and rewarding role where you will:
- Manage a caseload by creating, implementing and reviewing support plans to meet the housing needs of service users with a mental health diagnosis
- Support individuals to sustain/maintain accommodation and maximise their finances.
- Facilitate and promote the progression of individuals to increase their skills and confidence to successfully live independently
- Support clients using a range of methods including home visits, support in the community, telephone support and facilitation of group sessions
- Collaborate with housing providers, statutory services and local services to achieve the best outcomesfor service users
About you…
Requirements for the role include:
- Experience of working with vulnerable adults with mental health.
- Experience of managing, planning, and prioritising your own workload, delivering work of a high standard.
- An understanding of Safeguarding.
- A genuine interest in being part of the mission and vision of Humankind.
- An understanding of benefits and debt solutions.
- Strong communication skills.
- An understanding of group working and group facilitation.
- This role involves visiting people in their own homes, so a driving license is essential.
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‘The salary advertised above demonstrates the full earning potential for this role, starting salaries will allow for pay progression within the pay band’
Who are we…
Waythrough is one of England’s most successful home-grown charities. We provide free, confidential support for alcohol, drugs, housing, or mental health in friendly local places across the UK. We are committed to fair chances for all and making sure everyone can access the help and support they need to realise their potential. By joining our teams of passionate individuals, you will be contributing to making this happen. You can really make a difference by believing in our service users and their ability to make positive changes when they don’t always believe in themselves.
What can Waythrough offer you… ️ Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service) Annual leave purchase scheme Enhanced occupational sick pay % Enhanced employer contribution to your workplace pension Death in service benefit ️ Free Will writing Eyecare vouchers ️ Blue light card discount Fantastic learning and development opportunities, including free training courses Work-life balance- flexible working and family friendly policies ️ Happy, Healthy You! – our wellbeing offers for our workforce Employee Assist Programme and Humankind Support Networks
Waythrough is an equal opportunities employer
We value unique perspectives and experiences that everyone can bring, and fully understand the strength in diversity and inclusion. We encourage applications from all backgrounds, regardless of race, gender, religion, gender identity, sexual orientation, national origin, or disability. If you have a genuine passion for working for us, we want to hear for you. We also welcome applications from people with lived experience with substance use. If you require support with your application, please contact the Recruitment Team at people.recruitment@waythrough.org.uk
Salary Period
Vacancy Salary Range
DBS Requirement
Does role require Police/Prison vetting? Not Applicable
Driving licence required for role?
Driving licence required for role? Yes
Applications Close Date
Applications Close Date 18 Jul 2025
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Housing Support Coordinator employer: Forward Leeds
Contact Detail:
Forward Leeds Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Coordinator
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals with complex mental health conditions. Understanding their needs will help you demonstrate your empathy and suitability for the role during any discussions.
✨Tip Number 2
Network with professionals in the housing support and mental health sectors. Attend local events or join online forums to connect with others who work in similar roles, as they can provide valuable insights and potentially refer you to opportunities.
✨Tip Number 3
Research Waythrough's mission and values thoroughly. Be prepared to discuss how your personal values align with theirs, as this will show your genuine interest in being part of their team and contributing to their goals.
✨Tip Number 4
Prepare to discuss your experience with safeguarding and working with vulnerable adults. Think of specific examples that highlight your skills in managing sensitive situations, as this is crucial for the Housing Support Coordinator role.
We think you need these skills to ace Housing Support Coordinator
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Housing Support Coordinator. Familiarise yourself with the job description and think about how your experience aligns with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience, especially in working with vulnerable adults and managing caseloads. Use specific examples that demonstrate your skills in communication, planning, and prioritising workloads.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the mission of Waythrough. Mention your understanding of mental health issues and how you can contribute to helping individuals live independently.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application shows attention to detail.
How to prepare for a job interview at Forward Leeds
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Housing Support Coordinator. Familiarise yourself with the specific needs of individuals with mental health conditions and how to support them in securing and maintaining accommodation.
✨Showcase Your Experience
Prepare to discuss your previous experience working with vulnerable adults, particularly those with mental health issues. Be ready to provide examples of how you've managed caseloads and implemented support plans effectively.
✨Demonstrate Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and consider how you would approach sensitive conversations with clients. Highlight any experience you have in group facilitation or community support.
✨Align with the Organisation's Values
Research Waythrough's mission and values. Be prepared to express why you are passionate about their work and how your personal values align with their commitment to inclusivity and support for those in need.
