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- Tasks: Engage with visitors, promote adoption and lottery schemes, and support fundraising activities.
- Company: The Donkey Sanctuary is a global leader in animal welfare, dedicated to improving donkey lives.
- Benefits: Enjoy 31 days holiday, life assurance, health plans, and discounts on shopping and travel.
- Why this job: Make a real impact while working in a beautiful location and being part of a passionate team.
- Qualifications: Strong communication skills, target-driven, organised, and a genuine interest in animal welfare.
- Other info: Fixed term contract until September 2025, with flexible hours including weekends.
The predicted salary is between 24000 - 33600 £ per year.
The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.
The Donkey Sanctuary is an international animal welfare organisation, offering care and protection to donkeys worldwide. Our vision is a world where every donkey has a good quality of life, and our mission is to improve the lives of donkeys every day. We will achieve this by transforming the lives of donkeys in need worldwide by fostering greater understanding, collaboration and support, and by promoting lasting, mutually life-enhancing relationships.
We are looking for a proactive and friendly team player to join our busy Visitor Services team for the summer months. As Adoption and Lottery Host, you really will be the face of The Donkey Sanctuary, actively engaging with visitors and helping to win over hearts and minds for the charity’s worldwide work, whilst promoting our Adopt a Donkey scheme and The Donkey Sanctuary Weekly Lottery.
About you:
- Experience of working to, and achieving, measurable targets.
- Strong communication skills and the ability to interact with visitors of all ages and backgrounds.
- Well organised and a proven self-motivator.
- Able to cope with varying pressures, resilient with a positive outlook.
- Genuine interest in the work of The Donkey Sanctuary.
- Good administration and numeracy skills.
About the role:
Your principal duties and responsibilities will include –
- Actively promoting the adoption scheme, The Donkey Sanctuary Weekly Lottery and the charity’s mission to our visitors, explaining how their adoption and/or playing the lottery will support the work of The Donkey Sanctuary worldwide.
- Recruiting new supporters to the adoption scheme to an agreed target, and encouraging them to pay by direct debit and to sign a gift aid declaration.
- Directing new supporters to ways they can sign up to play the lottery – speaking knowledgeably and confidently about the programme with a clear understanding of our lottery rules and responsible gambling.
- Ensuring all paperwork is completed accurately and new adopter information is safeguarded in accordance with GDPR.
- Attending Donkey Sanctuary events as required to promote the adoption scheme and to promote The Donkey Sanctuary Weekly Lottery.
- Engaging visitors in the charity at every opportunity, and advising on visitor facilities at Slade House Farm.
- Assisting in the Visitors’ Centre and with other fundraising activities as required.
What we offer in return:
Based in Sidmouth, Devon – an area of outstanding natural beauty – Fixed term contract running until 14th September 2025, working 28 hours per week, over five out of seven days – this will include some weekend work.
Life Assurance.
31 Days holiday (including Bank holidays), rising to 34 will each full year of service.
Recorded Pilates and Yoga classes.
Long Service Awards.
Healthshield Plan –
- Reimbursement of some medical expenses up to the specified limits per membership.
- Offers, discounts and cashback on shopping, travel and entertainment from participating outlets.
- Access to a 24/7 GP and counselling service.
Free parking.
Subsidised restaurant and shop.
Closing date for completed applications: Thursday 3 July 2025.
The Donkey Sanctuary is a Disability Confident Employer.
The Donkey Sanctuary is committed to safeguarding and promoting the welfare of vulnerable people (children and adults), and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
Please note: The Guaranteed interview scheme is only applicable to candidates who consider themselves to have a disability applying for roles based within the United Kingdom.
NOTE TO APPLICANTS: We look forward to receiving your application, but we do ask you to complete this in your own words, and not to employ an Artificial Intelligence (AI) writing tool or assistant. Applications that are considered not to be an applicant’s own work may not be shortlisted for interview.
Other Opportunities at The Donkey Sanctuary, Sidmouth
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Adoption and Lottery Host (1927) employer: The Donkey Sanctuary
Contact Detail:
The Donkey Sanctuary Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Adoption and Lottery Host (1927)
✨Tip Number 1
Familiarise yourself with The Donkey Sanctuary's mission and values. Understanding their commitment to animal welfare will help you engage authentically with visitors and promote the adoption scheme effectively.
✨Tip Number 2
Practice your communication skills by engaging with friends or family about animal welfare topics. This will prepare you to confidently discuss the adoption scheme and lottery with visitors of all ages.
✨Tip Number 3
Get involved in local community events related to animal welfare. Networking with like-minded individuals can provide insights and experiences that will enhance your ability to connect with potential supporters.
✨Tip Number 4
Be prepared to demonstrate your organisational skills by creating a plan for how you would meet the targets set for recruiting new supporters. This proactive approach will show your commitment to the role.
We think you need these skills to ace Adoption and Lottery Host (1927)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Adoption and Lottery Host position. Tailor your application to highlight how your skills and experiences align with the role.
Show Your Passion: Express your genuine interest in animal welfare and The Donkey Sanctuary's mission. Share any relevant experiences or volunteer work that demonstrate your commitment to improving the lives of donkeys.
Highlight Relevant Skills: Emphasise your strong communication skills, ability to meet targets, and organisational abilities. Provide specific examples of how you've successfully engaged with visitors or achieved measurable goals in previous roles.
Personalise Your Application: Make sure to write your application in your own words, as requested. Avoid using AI writing tools. Personal touches can make a big difference, so share anecdotes or insights that reflect your personality and enthusiasm for the role.
How to prepare for a job interview at The Donkey Sanctuary
✨Show Your Passion for Animal Welfare
Make sure to express your genuine interest in the work of The Donkey Sanctuary. Share any personal experiences or stories that highlight your commitment to animal welfare, as this will resonate well with the interviewers.
✨Demonstrate Strong Communication Skills
Since the role involves engaging with visitors of all ages, practice clear and friendly communication. Prepare to discuss how you would explain the adoption scheme and lottery in an engaging way that captures attention.
✨Prepare for Target-Driven Questions
Be ready to discuss your experience with achieving measurable targets. Think of specific examples from your past roles where you successfully met or exceeded goals, especially in a customer-facing environment.
✨Understand GDPR and Administration
Familiarise yourself with GDPR regulations, especially regarding handling personal information. Be prepared to discuss how you would ensure accuracy and confidentiality when completing paperwork for new adopters.
