GenAI Workflow Senior Engineer- BCG U

Who We Are

Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures-and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.

What You\’ll Do

BCG\’s purpose is to \”Unlock the Potential of Those Who Advance the World\”. At BCG U, we contribute to that unlock through next generation, large-scale upskilling solutions that build an organization\’s capability to transform in a transforming world. Our focus is on ensuring leaders and teams at every level have the knowledge and skills they need to play their pivotal role in realizing value and impact.

At BCG U, we are transforming how upskilling programs are designed, delivered, and scaled – in many cases powered by GenAI and intelligent systems. As a GenAI Workflow Engineer, you will be a critical force behind the scenes, developing and deploying AI-first tools and workflows that accelerate content development, enhance learning delivery, and enable data-driven decision making across the BCG U ecosystem.

In this role, you\’ll be hands-on with BCG U\’s emerging GenAI stack – developing agentic workflows, creating intelligent learning experiences, automating content production, and building the data infrastructure needed to measure impact at scale. Your work will serve internal teams (e.g., learning designers, program managers, faculty) as much as end learners – enabling BCG U to move faster, smarter, and with greater precision.

You\’ll collaborate across Product, Tech, Learning Design, and Program Delivery teams, playing a central role in how GenAI powers the future of upskilling at BCG.

YOU\’RE GOOD AT:

• Building AI-Enabled Systems: Developing agents and agentic workflows to stitch together tools, manual processes, APIs, and workflows across the BCG U ecosystem of content design, development and delivery of our global upskilling programs. You will continue to fine-tune large language models (LLMs) to meet specific GenAI business outcomes.
• Accelerating Content Creation: Automating and enhancing how BCG U teams create modules, simulations, assessments, and supporting materials – using GenAI tools to dramatically reduce time-to-launch.
• Enhancing Delivery Workflows: Improving how programs are deployed through tools like developing custom GPTs, agents, agentic workflows, intelligent nudging, auto-generated learner comms, workflow integrations (e.g., LMS, analytics), and dynamic personalization. Share expertise and perspectives on alternate approaches & tools to improve end solution
• Enabling Data Ecosystems: Designing systems that collect, connect, and visualize learning and engagement data to support ROI measurement and continuous improvement.
• Collaborating Across Roles: Acting as a connector between technical, design, and delivery teams – understanding their needs and building workflows that enable their success. Collaborate closely with data engineers, LLM engineers, Full stack AI engineers, QA, product owners and analysts to create and operationalize data & AI pipelines, ensuring compliance with data governance and security requirements.

What You\’ll Bring

• 4-6 years of experience in technology, software engineering or data science/ML

• AI/ML & LLM engineering skills (e.g., fine-tuning LLMs and evaluating model performance)

• Demonstrated fluency in building GenAI products at scale and leveraging GenAI technologies , APIs, building and developing custom agents and agentic workflows .

• Strong interest in and/or past direct experience building workflow automation (e.g., VBA-based tools)

• Demonstrated experience with prompt engineering, API integration, and debugging GenAI behaviors

• Familiarity with or curiosity about adult learning, edtech, instructional content, LMS / L X P platforms, etc.

• Strong collaboration and communication skills; comfortable moving between code, content, and cross-functional conversations

• A builder\’s mindset – thrives on experimentation, iteration, and enabling others with smart systems

Who You\’ll Work With

You\’ll be a core part of BCG U\’s Platform and Solutions team, working closely with Learning Designers, Program Managers, Product Leads, Engineers, and Faculty. You\’ll also contribute to broader innovation initiatives and pilots across the Knowledge and Digital Product Organizations – playing a key role in scaling how BCG delivers next-generation upskilling to clients and teams.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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