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For Companies At a Glance
- Tasks: Support and configure SAP systems, troubleshoot issues, and improve processes.
- Company: Join a leading global engineering firm transforming its technology landscape.
- Benefits: Enjoy hybrid working, competitive salary, strong pension, and private medical care.
- Why this job: Be part of a collaborative team making impactful operational improvements in a modern SAP environment.
- Qualifications: Experience with SAP architecture, S4HANA, or ETM.Next is preferred; customer focus is essential.
- Other info: Opportunity for career growth in a forward-thinking company.
The predicted salary is between 36000 - 60000 £ per year.
Job Description
A leading global engineering company is looking to add a SAP Support Analyst to their hybrid SAP SCM Support team in Aberdeen.
The business is in the final stages of moving from SAP ECC to SAP S4HANA, introducing new processes across Finance, SCM, Transportation Management, and Asset Management. They've also rolled out ETM.Next, fully integrated with SAP TM, to support logistics operations across the organisation.
You'll play a key role in configuring and supporting ETM.Next, ensuring these critical processes run smoothly while looking for opportunities to improve and simplify the way SAP systems are used across the business.
In this role, you will:
- Provide second line technical and functional support for ETM.Next and SAP TM, working with a global user base.
- Troubleshoot issues and ensure integrations across SAP TM, MM, and Finance run smoothly.
- Translate business requirements into SAP functionality and manage change requests.
- Coordinate testing of configuration changes within the SAP environment.
- Identify opportunities for process improvement and support roadmap planning with stakeholders.
We're looking for someone with a good understanding of SAP technical architecture and ideally some experience with S4HANA, ETM.Next, or SAP Transportation Management. If you've previously worked in a SAP IT support environment and have a grasp of asset or equipment management processes, particularly within engineering or energy, that would be valuable. You'll need to be customer focused, a clear communicator, and confident managing your own workload while working collaboratively within a team.
Why apply?
This is a great opportunity to build your SAP support career within a forward thinking global business that's investing in its technology and processes. You'll gain exposure to a modern SAP landscape, contribute to meaningful operational improvements, and be part of a collaborative, supportive environment.
In return, they're able to offer a competitive salary (happy to discuss prior to application), as well as a whole host of benefits including hybrid working (4 days in their modern offices), strong pension contribution, good holiday allowance and private medical + dental care.
If you have SAP support experience and want to be part of a company where your work will have a visible impact, apply now or get in touch with Lewis at Cathcart Technology for a confidential chat.
SAP Support Analyst employer: Cathcart Technology
Contact Detail:
Cathcart Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SAP Support Analyst
✨Tip Number 1
Familiarise yourself with SAP S4HANA and ETM.Next before applying. Understanding these systems will not only help you in the interview but also show your genuine interest in the role.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. They can provide insights into the company culture and the specific challenges faced by the SAP Support Analyst role.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved processes in previous roles. This will demonstrate your proactive approach and ability to contribute to the company's roadmap planning.
✨Tip Number 4
Brush up on your troubleshooting skills, especially related to SAP TM, MM, and Finance integrations. Being able to articulate your problem-solving process will be crucial during the interview.
We think you need these skills to ace SAP Support Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and required skills for the SAP Support Analyst position. Tailor your application to highlight your relevant experience with SAP, particularly S4HANA and ETM.Next.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you provided technical support in SAP environments. Mention specific projects or tasks that relate to SAP TM, MM, or Finance to demonstrate your expertise.
Showcase Problem-Solving Skills: Provide examples of how you've successfully troubleshot issues in past roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your ability to manage change requests and improve processes.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention why you're excited about contributing to their SAP landscape and how you can add value to their team.
How to prepare for a job interview at Cathcart Technology
✨Understand SAP S4HANA and ETM.Next
Make sure you have a solid grasp of SAP S4HANA and ETM.Next, as these are crucial for the role. Brush up on their functionalities and how they integrate with other SAP modules like TM and MM.
✨Showcase Your Troubleshooting Skills
Be prepared to discuss specific examples of how you've resolved technical issues in previous roles. Highlight your problem-solving approach and any tools or methodologies you used to troubleshoot effectively.
✨Communicate Clearly and Confidently
Since the role requires working with a global user base, practice articulating complex technical concepts in simple terms. This will demonstrate your ability to communicate effectively with both technical and non-technical stakeholders.
✨Highlight Process Improvement Experience
Think of instances where you've identified opportunities for process improvements in your past roles. Be ready to discuss how you implemented changes and the positive impact they had on the organisation.
