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- Tasks: Manage a portfolio of rental properties and support the full tenancy lifecycle.
- Company: Centrick is an award-winning property management company with over a billion pounds in assets.
- Benefits: Enjoy a competitive salary, performance bonuses, 33 days holiday, and various perks.
- Why this job: Join a dynamic team focused on customer service and career progression in a vibrant sector.
- Qualifications: Customer service experience is essential; lettings industry experience is a plus.
- Other info: Centrick values diversity and offers equal employment opportunities for all.
The predicted salary is between 22000 - 26000 £ per year.
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Property Manager (Lettings), West Midlands
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Client:
Centrick
Location:
West Midlands, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2bd6b7bf60bd
Job Views:
4
Posted:
17.06.2025
Expiry Date:
01.08.2025
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Job Description:
Job Ref 495 Location West Midlands
Property Manager (Lettings)
Birmingham, West Midlands
The Company
Centrick is an award-winning property management company with over a billion pounds of property assets to look after. Recognised by The Times and Sunday Times as ‘One To Watch’, we have been leading our markets for over 15 years and have the people, processes and customers to prove it.
We are now looking for a Property Manager to join our team in Birmingham on a permanent, full-time basis.
The Role
As a Property Manager, you will oversee a portfolio of private rented sector (PRS) clients, ensuring that their objectives for the rental of their properties are met.
Specifically, you will support the full tenancy lifecycle, from producing move-in packs and contracts to completing the renewal process or negotiating deposit returns and deductions.
Ensuring compliance with all government and industry legislation you will proactively oversee inspection bookings and any resultant improvement works, confirming residences meet safety regulations such as EICRs, Gas Certificates and EPCs.
Additionally, you will:
– Confirm tenant references
– Manage post-move-in records, including updating the CRM database
– Process contractor invoices for payment
Who we’re looking for
An individual who will put the needs of our clients first. Experience of working in a customer service environment is essential, we’re looking for an engaging communicator who can build an excellent rapport with our clients.
Someone who thrives in a fast-paced environment. Property can be a dynamic sector, so we’re looking for an organised individual who can positively adapt to change and drive for optimal outcomes.
A professional with an eye for detail. Working in our offices you will need the ability to use both MS Office and learn our internal systems, whilst completing documents with accurate spelling and grammar.
Ideally, you will have some experience working within the lettings industry, but we’re hoping to hear from an individual who will live and breathe our family values.
The Benefits
– Salary of £22,000 – £26,000 per annum
– £1,200 performance bonus
– 33 days\’ holiday including bank holidays (rising with service)
– Pension with employer contributions (rising with service)
– Perkbox benefits, including free weekly coffees, birthday boxes, online and high street shopping discounts
– Workplace Nursery Benefit
– One CSR day per year
This is an outstanding opportunity for a customer service professional with a passion for people to join our trusted organisation.
With an exceptional team surrounding you, excellent opportunities for career progression and a whole host of wellbeing benefits, you can rest assured that every aspect of your personal and professional life will be taken care of with us.
So, if you want to thrive in a culture of change and innovation within our growing business, then apply today!
Other organisations may call this role Tenancy Manager, Lettings Administrator, Lettings Co-ordinator, Property Assistant, or Property Administrator.
Centrick is an equal opportunities employer, values diversity and is strongly committed to providing equal employment opportunities for all employees and all applicants for employment. We believe that equal opportunities are the only acceptable way to conduct business and that the more inclusive our environments are, the better our work will be.
So, if you’re looking to build on your career in a vibrant sector as a Property Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
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Property Manager (Lettings) employer: Centrick
Contact Detail:
Centrick Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Manager (Lettings)
✨Tip Number 1
Familiarise yourself with the lettings industry and current property regulations. Understanding the legal requirements, such as EICRs and Gas Certificates, will show your commitment to compliance and safety, which is crucial for a Property Manager role.
✨Tip Number 2
Network with professionals in the property management sector. Attend local property events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for job opportunities.
✨Tip Number 3
Demonstrate your customer service skills during any interactions with the company. Whether it's through a phone call or an informal meeting, showcasing your ability to engage and build rapport with clients can set you apart from other candidates.
✨Tip Number 4
Research Centrick's values and culture. Tailor your conversations to reflect how your personal values align with theirs. Showing that you understand and appreciate their family-oriented approach can make a positive impression.
We think you need these skills to ace Property Manager (Lettings)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property management or customer service. Use keywords from the job description to demonstrate that you meet the specific requirements of the Property Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for property management and your ability to meet client needs. Mention any relevant experience in the lettings industry and how you can contribute to Centrick's success.
Highlight Your Communication Skills: Since the role requires excellent communication, provide examples in your application of how you've successfully built rapport with clients in previous roles. This will show that you can thrive in a customer-focused environment.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for spelling and grammatical errors. Attention to detail is crucial in this role, and a polished application reflects your professionalism.
How to prepare for a job interview at Centrick
✨Know the Company Inside Out
Before your interview, make sure to research Centrick thoroughly. Understand their values, recent achievements, and what sets them apart in the property management sector. This will help you tailor your answers and show genuine interest.
✨Demonstrate Customer Service Skills
Since the role requires strong customer service abilities, prepare examples from your past experiences where you successfully managed client relationships or resolved issues. Highlight your communication skills and ability to build rapport.
✨Showcase Your Organisational Skills
The property management field can be fast-paced and dynamic. Be ready to discuss how you stay organised and manage multiple tasks effectively. Consider sharing specific tools or methods you use to keep track of your responsibilities.
✨Prepare for Compliance Questions
Given the importance of compliance in property management, brush up on relevant legislation and safety regulations. Be prepared to discuss how you would ensure compliance in your role and any experience you have in this area.
