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- Tasks: Help customers on the road by fixing their vehicles and providing excellent service.
- Company: Join the AA, a trusted brand in roadside assistance with a commitment to training and support.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and a supportive work environment.
- Why this job: Be part of a dynamic team that values your skills and offers growth opportunities in a diverse culture.
- Qualifications: NVQ 2 in Vehicle Maintenance and Repair or equivalent experience required.
- Other info: Apply today with or without a CV; we value your experience and qualifications!
The predicted salary is between 22800 - 34200 £ per year.
Company description
Start your journey today; join the AA.
Join our Roadside Assistant Mechanic development programme and we’ll fine tune your expertise with ongoing support and training. If you’ve got the drive to succeed, we want to hear from you. By joining our development programme, you pledge to become a fully‑fledged Roadside Rescue Mechanic with us in the future.
Take a look at all things The AA at our You Tube channel : The AA – YouTube
Our commitments
- Start and finish on your driveway, (paid from the moment you get in your van to the moment you get home).
- Sign on locations also available for discussion
- Each year, choose your standby hours preferences to suit your lifestyle and work life balance
- Bring your best self and we provide the rest, including; Van, full Uniform, Boots, and the best available equipment!
- Free breakdown cover from day one
- 23 days holidays (increases with service) plus bank holidays
- Up to 7% company pension contribution
- A famous brand that our customers love with industry leading training
- Dedicated Employee Assistance Programme and a 24 / 7 remote GP service for you and your family
Salary : £42,000 OTE
Basic Salary £28,550
Top performers can earn upwards of OTE £45,000!
This is the job
Your way with people really sets you apart and you understand not just what your customer wants, but how they feel – you’ll ask the right questions, explain your fix and love ensure your customer can get on with their day. You’re ready for anything, you’ll be there for them, anytime, anywhere and in any weather.
What will I be doing?
You’ll be :
- A communicator : You\’re comfortable sharing your knowledge and information in a way that your customers understand the situation and feel safe that their needs will be taken care of
- A dedicated learner : Whilst on your journey to becoming a fully‑fledged patrol you will take every opportunity to soak up knowledge and learn from others. Whether that’s on the road or in a structured learning setting.
- A self‑starter : You will be content working independently, as well as collaborating as part of a team, driving to different locations in all weathers
- A fixer / problem solver : You will revel in utilising your technical expertise to solve a variety of issues. Whether that’s fixing the vehicle by the roadside or recovering the vehicle to a garage, you are the solution bringer and enable your customer to get on with their day
What do I need?
You’ll need :
- NVQ 2 in Vehicle Maintenance and Repair, or equivalent qualifications with appropriate experience
- It’s essential that you have a full category B driving licence, with 6 points or less, If you don’t also have category BE (towing) we’ll fund it for you.
- To be happy working shifts, which could include evenings, weekends and Bank Holidays
Additional Information
For more information on our full benefits package, including discounted home and motor insurance, take a look at our website, Taking care of you – AA Careers ()
As a valued team member, you’ll have access to a range of fully supported development programmes, designed to help you progress your career with us. Whether you’re looking to grow in your current role, or learn new skills and take on greater responsibilities, we will help you build the career you’re looking for.
Here at the AA we understand diversity and value the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, are empowered to be your best and feel like you truly belong.
You can apply today with or without a CV (if you wish to apply without a CV then please list your most recent experience along with your qualifications on the application form) by clicking on the link below and filling out a short application form. Your application will then be reviewed before we arrange an online interview assessment. As part of the onboarding process, we complete several pre-employment checks including work reference, credit and criminal record checks.
Ready for anything? Apply Today
Ready for anything? Apply Today
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Roadside Assist Mechanic - Cardiff employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic - Cardiff
✨Tip Number 1
Familiarise yourself with the AA's values and customer service approach. Understanding their commitment to customer care will help you demonstrate how you can connect with customers effectively during your interview.
✨Tip Number 2
Brush up on your technical skills related to vehicle maintenance and repair. Be prepared to discuss specific examples of how you've solved problems in the past, as this will showcase your ability to be a fixer and problem solver.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and what they look for in candidates, which can give you an edge in your application process.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift work. The AA values those who are willing to work evenings, weekends, and bank holidays, so showing your willingness to adapt can make a positive impression.
We think you need these skills to ace Roadside Assist Mechanic - Cardiff
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what The AA is looking for in a Roadside Assist Mechanic. Pay attention to the skills and qualifications required, as well as the responsibilities of the role.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job requirements. Include your NVQ 2 in Vehicle Maintenance and Repair or equivalent experience prominently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your ability to connect with customers. Mention specific examples of how you've solved problems in the past and your willingness to learn and adapt.
Prepare for the Online Interview: Once your application is submitted, prepare for the online interview assessment. Think about how you can demonstrate your communication skills and problem-solving abilities during the interview.
How to prepare for a job interview at The AA
✨Show Your People Skills
As a Roadside Assist Mechanic, your ability to connect with customers is crucial. During the interview, share examples of how you've effectively communicated with clients in the past, ensuring they felt understood and safe.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific instances where you've successfully resolved technical issues. Highlight your approach to diagnosing problems and how you ensure customers can continue their day without stress.
✨Emphasise Your Willingness to Learn
The AA values dedicated learners. Talk about your commitment to ongoing training and development, and how you’ve absorbed knowledge in previous roles or through structured learning.
✨Be Ready for Shift Work
Since the role requires flexibility with shifts, including evenings and weekends, express your willingness to adapt your schedule. This shows that you're committed to meeting the needs of the job and the customers.
