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- Tasks: Help customers on the road by fixing their vehicles and providing excellent service.
- Company: Join the AA, a trusted brand in roadside assistance with a commitment to training and support.
- Benefits: Enjoy a competitive salary, flexible hours, free breakdown cover, and a supportive work environment.
- Why this job: Be part of a dynamic team that values your skills and offers growth opportunities in a diverse culture.
- Qualifications: NVQ 2 in Vehicle Maintenance and Repair or equivalent experience required.
- Other info: Apply today with or without a CV; we value your experience and qualifications!
The predicted salary is between 22800 - 34200 £ per year.
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Roadside Assist Mechanic – Cardiff, Cardiff
Client:
The AA
Location:
Cardiff, United Kingdom
Job Category:
Other
EU work permit required:
Yes
Job Reference:
06cfa3c82f07
Job Views:
13
Posted:
17.06.2025
Expiry Date:
01.08.2025
Job Description:
Company description
Start your journey today; join the AA.
Join our Roadside Assistant Mechanic development programme, where you\’ll receive ongoing support and training to develop your skills. Our goal is to help you become a fully-fledged Roadside Rescue Mechanic.
Check out all things The AA on our YouTube channel: The AA – YouTube
Our commitments:
Basic Salary: £28,550
Top performers can earn upwards of OTE £45,000!
- Start and finish on your driveway, with pay from the moment you get in your van to the moment you get home. Sign on locations also available for discussion.
- Choose your standby hours annually to suit your lifestyle.
- We provide a van, full uniform, boots, and the best available equipment.
- Free breakdown cover from day one.
- 23 days holidays (increases with service) plus bank holidays.
- Up to 7% company pension contribution.
- Industry-leading training and a trusted brand.
- Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family.
This is the job
Your ability to connect with people sets you apart. You understand not just what your customer wants, but how they feel. You’ll ask the right questions, explain your fixes, and ensure your customer can get on with their day. You’re ready for anything, available anytime, anywhere, in any weather.
What will I be doing?
You’ll be:
- A communicator: Sharing knowledge clearly so customers feel safe and understood.
- A dedicated learner: Absorbing knowledge on the road and in structured learning settings.
- A self-starter: Working independently and as part of a team, driving in all conditions.
- A fixer/problem solver: Using your technical skills to resolve issues and enable customers to continue their day.
What do I need?
You’ll need:
- NVQ 2 in Vehicle Maintenance and Repair or equivalent experience.
- A full category B driving licence with 6 points or less. If you don’t have category BE (towing), we’ll fund it for you.
- Willingness to work shifts, including evenings, weekends, and bank holidays.
Additional Information
For more details on our benefits, visit our website: Taking care of you – AA Careers.
We offer supported development programmes to help you grow your career, whether in your current role or by learning new skills.
At the AA, we value diversity and inclusion, actively seeking people from diverse backgrounds to join us.
You can apply today with or without a CV. If applying without a CV, please include your recent experience and qualifications in the application form. We will review your application and arrange an online interview assessment. Pre-employment checks will include references, credit, and criminal record checks.
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Roadside Assist Mechanic - Cardiff employer: The AA
Contact Detail:
The AA Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Roadside Assist Mechanic - Cardiff
✨Tip Number 1
Familiarise yourself with the AA's values and customer service approach. Understanding their commitment to customer care will help you demonstrate how you can connect with customers effectively during your interview.
✨Tip Number 2
Brush up on your technical skills related to vehicle maintenance and repair. Be prepared to discuss specific examples of how you've solved problems in the past, as this will showcase your ability to be a fixer and problem solver.
✨Tip Number 3
Network with current or former AA employees if possible. They can provide insights into the company culture and what they look for in candidates, which can give you an edge in your application process.
✨Tip Number 4
Be ready to discuss your flexibility regarding shift work. The AA values those who are willing to work evenings, weekends, and bank holidays, so showing your willingness to adapt can make a positive impression.
We think you need these skills to ace Roadside Assist Mechanic - Cardiff
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand what The AA is looking for in a Roadside Assist Mechanic. Pay attention to the skills and qualifications required, as well as the responsibilities of the role.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job requirements. Include your NVQ 2 in Vehicle Maintenance and Repair or equivalent experience prominently.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your ability to connect with customers. Mention specific examples of how you've solved problems in the past and your willingness to learn and adapt.
Prepare for the Online Interview: Once your application is submitted, prepare for the online interview assessment. Think about how you can demonstrate your communication skills and problem-solving abilities during the interview.
How to prepare for a job interview at The AA
✨Show Your People Skills
As a Roadside Assist Mechanic, your ability to connect with customers is crucial. During the interview, share examples of how you've effectively communicated with clients in the past, ensuring they felt understood and safe.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss specific instances where you've successfully resolved technical issues. Highlight your approach to diagnosing problems and how you ensure customers can continue their day without stress.
✨Emphasise Your Willingness to Learn
The AA values dedicated learners. Talk about your commitment to ongoing training and development, and how you’ve absorbed knowledge in previous roles or through structured learning.
✨Be Ready for Shift Work
Since the role requires flexibility with shifts, including evenings and weekends, express your willingness to adapt your schedule. This shows that you're committed to meeting the needs of the job and the customers.
