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- Tasks: Manage customer accounts and recover outstanding debts with professionalism.
- Company: Join a leading UK manufacturing and distribution company in Redditch.
- Benefits: Enjoy a competitive salary and early finishes on Fridays.
- Why this job: Perfect for those seeking a challenge in a reputable business with growth opportunities.
- Qualifications: Experience in credit control, strong communication skills, and problem-solving abilities required.
- Other info: Evening appointments available for job seekers; we value all applicants.
The predicted salary is between 36000 - 60000 £ per year.
Senior Credit Controller – Redditch (fully office based – early finish on a Friday)
Competitive salary
Bell Cornwall Recruitment are delighted to be working with a UK leading manufacturing and distribution company. They are looking for a Senior Credit Controller to join their finance team in their Redditch office
The duties and responsibilities for the Senior Credit Controller role include (but not limited to):
- Making and receiving telephone calls from businesses and individuals to recover outstanding debts
- Handling difficult conversations in a sensitive and professional manner with customers over the telephone
- Entering accurate records of conversations and payment agreements into a customer database
- Handling over a caseload of 500 customers
- Accurately entering customer payment details into our systems – ensuring these are entered correctly first time around
The successful candidate will:
- Previous experience working in a credit control type role is desirable
- Clear and confident communications skills – both writing/data entry and over the telephone
- Being comfortable working to targets – earning more money based on your achievements
- Strong IT skills – we use different technologies and systems and need you to pick these up quickly
- Problem solving abilities – able to ask the right questions to get the information you need
This is a fantastic opportunity for a Senior Credit Controller looking for their next challenge in a long-standing, reputable business.
Interested? Please click the \’APPLY\’ button now!
BCR aim to get back to all successful applicants within 24 hours however if you have not received a response within this period then it may be that your application has been unsuccessful.
BELL CORNWALL RECRUITMENT
We want to make finding a job that you will love as effortless as possible and can offer evening appointments to fit around your working life.
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(For the purposes of recruiting for this vacancy Bell Cornwall Recruitment is acting as a recruitment agency. Bell Cornwall Recruitment is an equal opportunities employer who welcomes applications from all age groups)
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Senior Credit Controller employer: Bell Cornwall Recruitment
Contact Detail:
Bell Cornwall Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Credit Controller
✨Tip Number 1
Familiarise yourself with the key responsibilities of a Senior Credit Controller. Understanding the nuances of handling difficult conversations and managing a caseload will help you demonstrate your suitability during any discussions.
✨Tip Number 2
Brush up on your IT skills, especially with customer databases and payment systems. Being able to quickly adapt to new technologies will show that you're ready to hit the ground running in this role.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle sensitive conversations with customers. Think about examples from your past experience where you've successfully resolved issues or recovered debts.
✨Tip Number 4
Research the company and its values. Being knowledgeable about their operations and demonstrating how your skills align with their goals can set you apart from other candidates.
We think you need these skills to ace Senior Credit Controller
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Senior Credit Controller position. Tailor your application to highlight your relevant experience in credit control.
Highlight Communication Skills: Since clear communication is crucial for this role, ensure your CV and cover letter reflect your strong verbal and written communication skills. Provide examples of how you've successfully handled difficult conversations in previous roles.
Showcase IT Proficiency: Mention any relevant software or systems you are familiar with that relate to credit control. If you have experience with customer databases or financial software, be sure to include that in your application.
Demonstrate Problem-Solving Abilities: In your application, provide specific examples of how you've solved problems in past roles. This could include how you managed a challenging customer situation or improved processes in credit control.
How to prepare for a job interview at Bell Cornwall Recruitment
✨Showcase Your Communication Skills
As a Senior Credit Controller, clear and confident communication is key. Prepare to demonstrate your ability to handle difficult conversations with customers. Think of examples where you've successfully navigated challenging discussions.
✨Highlight Your Problem-Solving Abilities
The role requires strong problem-solving skills. Be ready to discuss specific instances where you've asked the right questions to resolve issues or recover debts. This will show your analytical thinking and resourcefulness.
✨Familiarise Yourself with Relevant Technologies
Since the company uses various technologies and systems, it’s beneficial to research common credit control software. Mention any relevant experience you have with similar tools during the interview to demonstrate your adaptability.
✨Prepare for Target-Driven Discussions
This position involves working to targets, so be prepared to discuss how you've met or exceeded targets in previous roles. Share specific metrics or achievements that highlight your success in a target-driven environment.
