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- Tasks: Support individuals in finding meaningful employment and manage a dynamic caseload.
- Company: Join Commercial Services Group, a leading provider of services to education and public sectors globally.
- Benefits: Enjoy 25 days holiday, flexible working, and a cycle to work scheme.
- Why this job: Make a real impact by helping disadvantaged individuals secure jobs and thrive in their careers.
- Qualifications: Experience in IPS or SEQF models and knowledge of the UK employment system is preferred.
- Other info: Hybrid role with opportunities for personal and professional development.
The predicted salary is between 36000 - 60000 £ per year.
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Commercial Services Group is one of the leading providers of procurement and support services to education and public sector customers globally. Serving over 15,000 customers, CSG is committed to providing an excellent customer and user experience underpinned by social value and a committed and empowered workforce.
IPS Employment Specialist
Location:Hybrid/Field-Based (Across Kent and Medway)
At The Education People, we believe that everyone deserves access to meaningful employment, no matter their background. We’re excited to be delivering the Connect to Work programme across Kent and Medway, as such, we’re expanding our Supported Employment Service and are looking for a driven and compassionate IPS Employment Specialist to deliver real impact for individuals who face disadvantage in the labour market.
Using the Individual Placement and Support (IPS) model, you\’ll manage a dynamic caseload and work closely with employers, partners, and communities to secure job and training opportunities for your participants. This role is ideal for someone who thrives in a person-centred environment and wants to create lasting change through high-impact employment support.
Key Responsibilities
- Manage a significant caseload, assessing each individual’s strengths, aspirations, and support needs using the IPS model.
- Deliver one-to-one, personalised employment support and signposting to services when needed.
- Engage and build strong relationships with employers, identifying opportunities aligned to your clients’ goals.
- Support individuals to gain, sustain, and progress in employment—offering job coaching, career planning, and in-work support.
- Collaborate across multi-agency settings and maintain strong stakeholder partnerships to enable integrated support.
- Record and report progress against goals and KPIs, keeping accurate, up-to-date records.
- Promote inclusion and safeguard wellbeing in all interactions, ensuring safe work environments through risk assessments.
What we need from you:
- Ideally some experience delivering support via the IPS or SEQF model.
- A track record supporting people facing barriers to work—such as disabilities, mental health challenges, or social exclusion.
- Strong knowledge of the UK welfare and employment system.
- Experience managing employer relationships and achieving job outcomes.
- Excellent time management, communication, and record-keeping skills.
- Confidence working independently as well as part of a wider support network.
In return we will offer you:
- 25 days holiday rising to 30 for long service, plus bank holidays
- Cycle to work scheme
- Life assurance cover
- Access to Kent Rewards
- A culture of progression and development
- Flexible working arrangements
About Commercial Services Group:
Commercial Services Group (CSG) is the largest, local authority-owned trading company (LATCO) in the UK, wholly owned by Kent County Council. CSG generates over £800m in revenue per annum and provides services to over 16,000 education and public sector customers globally. CSG is striving to be recognised as the global leader in Education and Public Sector services, currently operating in 86 countries with 1,800 staff across 33 trading brands. Their expertise spans HR Services, IT Services, Energy, Education Resources, Procurement, and more.
CSG is committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. We encourage applications from suitably qualified individuals of all backgrounds.
We are committed to providing reasonable adjustments throughout our application and interview process; please let us know if you require any.
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IPS Employment Specialist employer: Commercial Services Group
Contact Detail:
Commercial Services Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IPS Employment Specialist
✨Tip Number 1
Familiarise yourself with the Individual Placement and Support (IPS) model. Understanding its principles and how it effectively supports individuals facing barriers to employment will help you demonstrate your knowledge during interviews.
✨Tip Number 2
Network with professionals in the field of supported employment. Attend local events or join online forums related to employment support services, as this can provide valuable insights and connections that may lead to job opportunities.
✨Tip Number 3
Research the specific challenges faced by individuals in Kent and Medway regarding employment. Being able to discuss these issues and propose tailored solutions will show your commitment to making a real impact in the community.
✨Tip Number 4
Prepare examples of your past experiences where you've successfully supported individuals in overcoming employment barriers. Highlighting these stories during your interview can illustrate your capability and passion for the role.
We think you need these skills to ace IPS Employment Specialist
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the IPS Employment Specialist position. Understand the key responsibilities and required skills, especially the importance of the IPS model and supporting individuals facing barriers to employment.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job requirements. Emphasise any previous work in employment support, managing caseloads, or building relationships with employers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping individuals achieve meaningful employment. Use specific examples from your past experiences that demonstrate your ability to deliver personalised support and manage employer relationships.
Highlight Relevant Qualifications: If you have qualifications related to social work, counselling, or employment support, make sure to mention them. Also, include any training or certifications related to the IPS model or similar frameworks.
How to prepare for a job interview at Commercial Services Group
✨Understand the IPS Model
Make sure you have a solid grasp of the Individual Placement and Support (IPS) model. Be prepared to discuss how you've applied this model in your previous roles, as it will demonstrate your suitability for the position.
✨Showcase Your Empathy
As an IPS Employment Specialist, compassion is key. Share examples from your past experiences where you've successfully supported individuals facing barriers to employment, highlighting your ability to connect with them on a personal level.
✨Know the Local Job Market
Familiarise yourself with the job market in Kent and Medway. Research local employers and industries that align with the goals of the individuals you'll be supporting, as this knowledge will show your commitment to making a real impact.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. Think about how you would handle specific situations, such as managing a challenging caseload or building relationships with employers, and be ready to articulate your thought process.
