Property Claims Handler (Home
Property Claims Handler (Home

Property Claims Handler (Home

Colchester Full-Time 28000 - 40000 £ / year (est.) Home office possible
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At a Glance

  • Tasks: Handle property claims efficiently and negotiate settlements using cutting-edge technology.
  • Company: Join a disruptive Insurtech backed by industry veterans and specialist VC firms.
  • Benefits: Enjoy a home-based role with top tech tools and support, plus opportunities for professional growth.
  • Why this job: Be part of a friendly team that values innovation and client service in a dynamic environment.
  • Qualifications: Experience in Household or Commercial Property insurance is essential; strong communication skills are a must.
  • Other info: Generous salary of £35K - £40K, with clear paths for career progression.

The predicted salary is between 28000 - 40000 £ per year.

Property Claims Handler (Home-Based) – Colchester

A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!

This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.

This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.

You’ll efficiently deal with a caseload of Property claims on behalf of a number of MGAs and insurers. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team.

We welcome applications from Claims Handlers who have experience either within Household or Commercial Property insurance, who have worked for an insurance company, or handled claims via delegated authority at a broker or loss-adjusting firm.

As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.

You will receive a generous basic salary ranging from £35K – £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!

Aston Charles – a personalised service from industry experts

General Insurance and Financial Services Recruitment

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Property Claims Handler (Home employer: Aston Charles

As a pioneering Insurtech, this company offers an exceptional work environment for Property Claims Handlers, combining cutting-edge technology with a supportive home-based culture. Employees benefit from a generous salary, opportunities for professional development, and a friendly team atmosphere that fosters growth and innovation. With a focus on delivering outstanding customer outcomes, this is an ideal place for motivated individuals looking to make a meaningful impact in the insurance industry.
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Contact Detail:

Aston Charles Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Property Claims Handler (Home

✨Tip Number 1

Familiarise yourself with the latest trends in the Insurtech industry. Understanding how technology is reshaping claims handling will not only impress during interviews but also show your genuine interest in the role.

✨Tip Number 2

Network with professionals in the insurance and claims handling sectors. Engaging with others in the field can provide valuable insights and potentially lead to referrals, which can significantly boost your chances of landing the job.

✨Tip Number 3

Prepare for scenario-based questions that may arise during interviews. Think about how you would handle various claims situations, especially those requiring negotiation and empathy, as these skills are crucial for this role.

✨Tip Number 4

Showcase your organisational skills by discussing any tools or methods you use to manage your workload effectively. Since this is a home-based role, demonstrating your ability to work independently and stay organised will be key.

We think you need these skills to ace Property Claims Handler (Home

Property Claims Handling
Negotiation Skills
Customer Service Orientation
Attention to Detail
Task Management
Communication Skills
Empathy
Problem-Solving Skills
Organisational Skills
Ability to Work Independently
Knowledge of Household and Commercial Property Insurance
Stakeholder Management
Adaptability
Technical Proficiency with Claims Management Software

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in property claims handling, particularly within household or commercial insurance. Use specific examples to demonstrate your problem-solving skills and client service focus.

Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this innovative Insurtech. Emphasise your ability to work independently and your excellent communication skills, as these are crucial for a home-based role.

Highlight Technical Proficiency: Since the company uses state-of-the-art technology, mention any relevant software or tools you are familiar with. This could include claims management systems or other digital platforms that enhance efficiency.

Showcase Soft Skills: In your application, emphasise your rapport-building abilities and empathy when dealing with clients. Provide examples of how you've successfully navigated difficult conversations in previous roles.

How to prepare for a job interview at Aston Charles

✨Showcase Your Claims Experience

Make sure to highlight your previous experience in handling property claims, whether in household or commercial insurance. Be prepared to discuss specific cases where you successfully negotiated settlements, as this will demonstrate your expertise and problem-solving skills.

✨Emphasise Your Communication Skills

Since the role involves dealing with various stakeholders, it's crucial to showcase your excellent communication and rapport-building abilities. Prepare examples of how you've handled difficult conversations with empathy and professionalism in the past.

✨Demonstrate Your Self-Motivation

As this is a home-based role, it's important to convey your ability to work independently. Share strategies you use to stay organised and manage your tasks effectively without direct supervision, highlighting your motivation and discipline.

✨Familiarise Yourself with Technology

Given that the company uses state-of-the-art technology, be ready to discuss your comfort level with digital tools and software relevant to claims handling. Mention any specific technologies you've used in previous roles and how they helped improve your efficiency.

Property Claims Handler (Home
Aston Charles
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  • Property Claims Handler (Home

    Colchester
    Full-Time
    28000 - 40000 £ / year (est.)

    Application deadline: 2027-07-14

  • A

    Aston Charles

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