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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer service and operational efficiency.
- Company: Join Tim Hortons, a beloved Canadian brand with over 5,000 locations worldwide.
- Benefits: Enjoy a competitive salary of £12.82 plus bonuses and opportunities for career growth.
- Why this job: Be part of an exciting expansion in the UK while working in a vibrant, customer-focused environment.
- Qualifications: Previous restaurant experience and strong leadership skills are essential; flexibility is key.
- Other info: Perfect for outgoing individuals passionate about coffee and team success!
The predicted salary is between 25000 - 35000 £ per year.
Salary: £12.82 + Bonus Scheme
Location: WD25 9JS
Tim Hortons has an ever‑growing presence in the UK and we need great people like you to join us! Are you a natural leader with a passion for food, people, and world‑class customer service? We’re searching for a Shift Manager who’s fired up about hospitality and will support the Restaurant Manager in day‑to‑day operations.
We prioritize customers in everything we do, and we are looking for an outgoing Shift Manager to ensure an exceptional brand experience. In return, you will be rewarded with a competitive salary and the opportunity to grow with us and carve a glorious career.
What You’ll Do
- Support in leading and inspiring an energetic team to deliver the best customer experience
- Keep things running smoothly, from the customer lobby to the back‑of‑house operation
- Drive performance, quality, and customer satisfaction every single shift
- Manage stock, schedules, training and all those juicy operational bits
What We’re Looking For
- Previous restaurant management experience (or strong assistant ready to step up!)
- A hands‑on, can‑do attitude
- Love for food, people, and building a buzz
- Calm under pressure – fast‑paced? You thrive in it!
- Excellent communication and leadership skills
What’s In It For You
- A supportive, inclusive, and ambitious team
- A chance to truly make an impact
- Staff meals & discount
- Opportunities to grow with a fun, expanding team
- Supportive, upbeat working environment
- Career growth and development opportunities
- Competitive salary and benefits
If you\’re ready to contribute energy, lead by example, and make every shift unforgettable, we want to hear from you.
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Restaurant Shift / Floor Manager employer: Tim Hortons UK & Ireland Ltd.
Contact Detail:
Tim Hortons UK & Ireland Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Shift / Floor Manager
✨Tip Number 1
Familiarise yourself with Tim Hortons' brand values and customer service philosophy. Understanding their commitment to customer satisfaction will help you demonstrate your alignment with their goals during the interview.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlighting your ability to motivate and support staff will be crucial for this role.
✨Tip Number 3
Research common challenges faced in restaurant management, such as handling customer complaints or managing peak times. Being able to discuss these topics intelligently will set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Tim Hortons if possible. Gaining insights into the company culture and expectations can provide you with valuable information to use in your discussions during the application process.
We think you need these skills to ace Restaurant Shift / Floor Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the restaurant or customer service sector. Emphasise any leadership roles or responsibilities you've had, as this position requires strong management skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to lead a team. Mention specific experiences that demonstrate your skills in managing staff and ensuring customer satisfaction.
Highlight Key Skills: In your application, focus on key skills mentioned in the job description, such as communication, flexibility, and the ability to work under pressure. Use examples from your past roles to illustrate these skills.
Show Enthusiasm for the Brand: Express your enthusiasm for Tim Hortons and its values in your application. Mention why you want to be part of their team and how you align with their commitment to customer service and operational excellence.
How to prepare for a job interview at Tim Hortons UK & Ireland Ltd.
✨Show Your Passion for Customer Service
As a Restaurant Shift/Floor Manager, customer service is key. Be prepared to share examples of how you've gone above and beyond for customers in previous roles. Highlight your commitment to ensuring a great experience for every guest.
✨Demonstrate Leadership Skills
Tim Hortons is looking for someone who can lead a team effectively. Discuss your leadership style and provide examples of how you've motivated and supported your team in past positions. Emphasise your ability to create a positive work environment.
✨Understand the Business
Familiarise yourself with Tim Hortons' menu, values, and recent developments. Showing that you understand their business model and customer base will demonstrate your genuine interest in the role and the company.
✨Prepare for Scenario Questions
Expect questions about handling difficult situations, such as customer complaints or staff conflicts. Prepare specific examples from your experience that showcase your problem-solving skills and ability to remain calm under pressure.
