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- Tasks: Join our team as a Drain Repair Engineer, tackling drainage repairs and ensuring customer satisfaction.
- Company: Auger is a reputable independent specialist providing national drainage services for major UK insurers.
- Benefits: Enjoy a competitive salary, annual leave, health cash-back plan, and a focus on training and development.
- Why this job: Be part of the 'Auger Family' culture, where your growth and customer care are top priorities.
- Qualifications: Experience with CCTV, CAT scanners, and various pipework techniques is preferred.
- Other info: No on-call work, travel time paid, and all necessary equipment provided.
The predicted salary is between 30839 - 34622 £ per year.
Overview
We\’re looking for a Drain Repair Engineer to join the Auger Team, covering Bath. Our total package is worth £36,412 – £40,603 without overtime.
About Auger
We provide drainage, water mains and subsidence services across the UK, doing \’whatever it takes\’ for our customers. 95% of our people say they feel valued, and 81% rate us 8+ when asked how likely they are to recommend Auger as a workplace. That\’s why we\’re recognised as a Platinum level Investors in People organisation, alongside the top 2% of UK employers.
Financials
- Starting Salary – £32,381 – £36,353 dependent on experience
- Annual Bonus – approx £2000 – £2500
- 5.5% Pension Contribution – approx £1781 – £1999
Overtime
- Optional weekend OT at 1.5x rate eg. 10 days would top up the package to £38,280 – £42,700
Working Hours
- 42.5hrs per week, Mon-Fri only & NO on-call work
- We pay door-to-door including all driving time
- Go straight to your job from home – you don\’t have to report to a depot or yard first
- Limited stay-aways, with bonuses/annual leave for more than 3 overnights per quarter
Leave
- 22 Days Annual Leave + 8 Bank Hol
- AL increases to 25 days within 5 years\’ service
- Enhanced bereavement, sickness and maternity / paternity leave
Benefits
- Health Plan with cashback for many services including dentist, optician & physio for you and your children, as well as access to a 24-Hour GP & gym discounts
- 2 company-wide events per year & regular funded socials in your region
- A focus on training & progression, working with some of the best engineers in the country
- £1000 for successful employee referrals
- Access to discounted Mortgage & Insurance Services
What We Provide
- A choice of our quality uniform range & all PPE
- Your own fully equipped vehicle that isn\’t shared with others
- Mobile phone
- Fuel and trade cards so you can stock up when you need
- Local storage sites & skips
- A dedicated Field Operations Team to help you with on-site challenges and any kit, equipment, materials, uniform, vehicle or plant requirements
The Role
- Independently completing drain repairs to solve our customer\’s issue
- Confidently talk our customer through the works, giving them peace of mind
- Communicate proactively with our Field Operations Team at HQ
- Work effectively with other engineers in our team as required
Preferred Experience
- Pipework replacement in excavations up to 2m (including trench shoring ability)
- Re-lining (using air or water) and patch-lining (using a packer)
- Use of CCTV Camera, including recording & labeling
- Use of CAT scanner to identify buried services & trace existing metallic supply
- Reinstatement of surfaces inc. paving slabs, block paving, cold lay tarmac, concrete, etc.
You\\\’ll be a great fit for Auger if
- You are great at caring for customers
- You are confident in finding solutions and overcoming unforeseen challenges
- You take pride in the high standard of your work
- You are enthusiastic, self-motivated and like to take ownership
- You are looking for a stable place to build a long-term career
- You have a clear DBS & driving licence
Our interview process
- Stage 1 – Short 15 min phone call with our HR team
- Stage 2 – Interview with management via Teams
For further information
For further information please visit our website: www.auger.co.uk
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Drain Repair Engineer employer: Auger
Contact Detail:
Auger Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drain Repair Engineer
✨Tip Number 1
Familiarise yourself with the specific tools and techniques mentioned in the job description, such as CCTV cameras and CAT scanners. Being able to discuss your hands-on experience with these tools during the interview will show that you're well-prepared and knowledgeable.
✨Tip Number 2
Highlight your problem-solving skills by preparing examples of past challenges you've faced in similar roles. Be ready to explain how you overcame these obstacles, as this aligns perfectly with the role's requirement for great problem-solving abilities.
✨Tip Number 3
Research Auger's core values and be prepared to discuss how your personal values align with theirs. Showing that you understand and appreciate their commitment to customer care and teamwork can set you apart from other candidates.
✨Tip Number 4
Practice your communication skills, especially in explaining technical concepts to customers. Since excellent customer care is vital for this role, being able to convey information clearly and reassuringly will demonstrate your suitability for the position.
We think you need these skills to ace Drain Repair Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Drain Repair Engineer position. Understand the key responsibilities and required skills, such as problem-solving and customer care, to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any relevant experience you have with drainage repairs, use of CCTV cameras, or other specific skills mentioned in the job description. This will show that you are a strong candidate for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also reflects your enthusiasm for the role and the company. Mention how your values align with the 'Auger Way' and your eagerness to contribute to their team.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in this role.
How to prepare for a job interview at Auger
✨Showcase Your Problem-Solving Skills
As a Drain Repair Engineer, you'll face unforeseen challenges on-site. Prepare examples from your past experiences where you successfully identified and resolved issues, demonstrating your ability to think on your feet.
✨Emphasise Customer Care
Customer care is vital in this role. Be ready to discuss how you've effectively communicated with clients in previous jobs, ensuring they felt reassured and informed throughout the process.
✨Familiarise Yourself with Technical Tools
Knowledge of tools like CCTV cameras and CAT scanners is essential. Brush up on your understanding of these technologies and be prepared to discuss how you've used them in your work.
✨Understand the 'Auger Way'
Research the company's values and culture. Be ready to explain how your personal work ethic aligns with their core values, particularly the commitment to doing 'whatever it takes' for customers and colleagues.
