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- Tasks: Handle property claims efficiently and negotiate settlements using cutting-edge technology.
- Company: Join a disruptive Insurtech backed by industry veterans and specialist VC firms.
- Benefits: Enjoy a home-based role with top tech tools and support, plus a competitive salary.
- Why this job: Be part of a friendly team that values innovation and client service in a dynamic environment.
- Qualifications: Experience in Household or Commercial Property insurance is essential; strong communication skills are a must.
- Other info: Opportunities for professional growth and progression as the company expands.
The predicted salary is between 28000 - 46000 £ per year.
Property Claims Handler (Home-Based) – Birmingham
A true ‘digital disrupter’, this cutting-edge Insurtech is turning the claims landscape on its head; challenging the status quo and the previously accepted norms – and delivering fantastic customer outcomes as a result!
This ‘Third Party Administrator – with a difference’ is the brain child of several insurance veterans with rich pedigrees in utilising state-of-the-art technology to tackle longstanding problems in the claims industry. Cash rich, it has been backed by a number of specialist VC firms, and has long-term agreements in place with some of the best-known MGA’s on the planet.
This is a 100% home-based role, where you will be provided with all the tools needed to make a real success of this role (including a top of the range Apple MacBook with additional screens etc), and benefiting from an extremely friendly and supportive team environment.
You’ll efficiently deal with a caseload of Property claims on behalf of a number of MGAs and insurers. Using your extensive experience and knowledge, you will negotiate claims through to final settlement. You’ll have access to the most state-of-the-art technology, as well as full support from a dedicated Claims Support Team.
We welcome applications from Claims Handlers who have experience either within Household or Commercial Property insurance, who have worked for an insurance company, or handled claims via delegated authority at a broker or loss-adjusting firm.
As this role is 100% home-based, you must be highly motivated and able to work under your own steam, with minimal supervision (but lots of support!), and you’ll be well-organised with excellent task-management skills. As you’d expect from a disruptive Insurtech, you should be client service-focused, with a can-do attitude, and pride yourself on your problem-solving skills and innovative approach to delivering excellent client outcomes. As you will be dealing with stakeholders from all walks of life, and dealing with a wide variety of losses, you must have excellent communication and rapport building skills, with the ability to have difficult conversations, whilst demonstrating empathy.
You will receive a generous basic salary ranging from £35K – £40K per annum (Negotiable, depending on experience), together with a range of company benefits, including support towards professional qualifications. For the ambitious, the sky really is the limit! With more high-profile MGA’s being onboarded all the time, there is clearly going to be a myriad of opportunities for progression in the short, medium and longer term!
Aston Charles – a personalised service from industry experts
General Insurance and Financial Services Recruitment
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Property Claims Handler (Home employer: Aston Charles
Contact Detail:
Aston Charles Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Property Claims Handler (Home
✨Tip Number 1
Familiarise yourself with the latest technology used in the insurance industry. Since this role involves state-of-the-art tools, showcasing your tech-savviness during interviews can set you apart from other candidates.
✨Tip Number 2
Brush up on your communication skills, especially in handling difficult conversations. This role requires empathy and rapport-building, so practice scenarios where you might need to negotiate or resolve conflicts.
✨Tip Number 3
Network with professionals in the Insurtech space. Engaging with others in the industry can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 4
Demonstrate your problem-solving skills through real-life examples. Prepare specific instances where you've successfully navigated challenges in claims handling, as this will resonate well with the hiring team.
We think you need these skills to ace Property Claims Handler (Home
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in property claims handling, particularly within household or commercial insurance. Use specific examples to demonstrate your problem-solving skills and client service focus.
Craft a Compelling Cover Letter: Write a cover letter that showcases your motivation for applying to this innovative Insurtech. Emphasise your ability to work independently in a home-based role and your excellent communication skills, which are crucial for dealing with diverse stakeholders.
Highlight Technical Proficiency: Since the role involves using state-of-the-art technology, mention any relevant software or tools you are familiar with. This could include claims management systems or other digital platforms that enhance efficiency in claims processing.
Showcase Your Soft Skills: In your application, emphasise your organisational skills and ability to manage tasks effectively. Provide examples of how you've successfully navigated difficult conversations while maintaining empathy and rapport with clients.
How to prepare for a job interview at Aston Charles
✨Showcase Your Claims Experience
Make sure to highlight your previous experience in handling property claims, whether in household or commercial insurance. Be prepared to discuss specific cases where you successfully negotiated settlements, as this will demonstrate your expertise and problem-solving skills.
✨Demonstrate Your Tech Savviness
Since the company prides itself on using state-of-the-art technology, be ready to talk about your familiarity with digital tools and software used in claims handling. Mention any relevant systems you've worked with and how they helped improve your efficiency.
✨Emphasise Communication Skills
Given the role involves dealing with various stakeholders, it's crucial to showcase your communication and rapport-building skills. Prepare examples of how you've handled difficult conversations with empathy and professionalism, as this will resonate well with the interviewers.
✨Exhibit Your Self-Motivation
As this is a home-based role, it's important to convey your ability to work independently. Share strategies you use to stay organised and motivated while working remotely, and provide examples of how you've successfully managed your time and tasks in a similar environment.
