Customer Account Executive, UK
Customer Account Executive, UK

Customer Account Executive, UK

Full-Time 28800 - 48000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our team to win new business and educate customers about Tailscale's services.
  • Company: Tailscale is a fully remote startup revolutionising Internet security for users worldwide.
  • Benefits: Enjoy remote work flexibility, competitive pay, comprehensive benefits, and a supportive culture.
  • Why this job: Be part of a vibrant community and help shape the future of secure networking.
  • Qualifications: 1+ years in sales, a passion for technology, and excellent communication skills are essential.
  • Other info: This role offers a unique chance to build a sales playbook at a rapidly growing startup.

The predicted salary is between 28800 - 48000 £ per year.

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About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We\’re building a future for the Internet that\’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we\’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

About Tailscale

Tailscale is building the new Internet by delivering software that makes it easy to securely interconnect people and their devices, no matter where they are. From hobbyists to multinational corporations, teams of every size use Tailscale each day to protect their networks, share access to internal tools, and more. We\’re building a future for the Internet that\’s easy, sensible, and safe, like it used to be. Founded in 2019 and fully distributed, we\’re backed by Accel, CRV, Insight, Heavybit, and Uncork Capital.

Job Description

Join our rapidly growing Sales team where you will play an important role at one of the fastest growing companies in the Developer Security space.

As a Customer Account Executive, you will be responsible for helping expand and renew current customer accounts. You will focus on finding additional use cases, educating the client base on new feature releases, and ensuring the successful adoption of Tailscale across all of your existing customer accounts. You will partner closely with the Solutions Engineering team, as well as collaborate with the Customer Success, Support, Marketing, and Product teams.

We\’re an energetic company with a wide variety of backgrounds. We coach each other, share feedback, and collaborate to maximize our performance and earning potential, all the while aligning with our customers\’ needs.

Key Responsibilities

  • Become an expert in how Tailscale helps our customers
  • Build a credible pipeline every quarter by engaging with clients on upsells and renewals
  • Own an upsell and renewal number across your accounts
  • Help educate customers on the value of Tailscale throughout the evaluation & adoption cycle
  • Generate short-term results while maintaining annual pipeline coverage
  • Provide accurate weekly forecasting & revenue delivery
  • Create mutual action/success plans with prospective and existing customers where appropriate to help them evaluate and expand their usage of the Tailscale product

What We Are Looking For

  • 2+ years of closing experience in an AE or an AM role
  • A strong desire to join a high-growth software startup in a fully remote role
  • Has sold developer and/or technical products, especially in a product-led growth (PLG) motion
  • Experience presenting to senior managers and executives
  • The ability to manage many opportunities simultaneously at various stages, coupled with a strong track record of meeting and exceeding quota
  • Experience using Gong, or similar, to collaborate internally and manage pipeline
  • Experience partnering with a Sales Engineering team, support, and customer success team to drive positive outcomes for clients
  • This role is based in London and is hybrid preferred (3 days/week in-office).

As a company, we strive to maintain fair and equitable compensation practices within our team across all roles and all levels. Tailscale\’s compensation package includes base salary, equity, and comprehensive benefits. The salary range displayed on each job posting represents the target range for a new hire\’s base salary. Individual offers may vary based on experience and skill set.

For this position, our pay ranges reflect target OTE (on target earnings), inclusive of base salary and variable compensation tied to the attainment of quarterly sales targets.

UK Pay Range (OTE)

£79,000—£118,500 GBP

Frequently cited statistics show that people who identify with historically marginalized groups are likely to apply to jobs only if they meet 100% of the qualifications. We encourage you to help us break that statistic!

What We Offer

  • An inclusive, flexible environment where you can be your authentic self. We recognize the impact of diverse voices and backgrounds on the growth of our people, product, and company. And that flexibility in how and when you work empowers our team to integrate work and life.
  • A competitive total compensation package. This includes a base salary, an equity incentive plan and variable commission (for quota-based roles).
  • Comprehensive group benefits with no waiting period. Take advantage of coverage for health, vision, dental, and more for you and your family!
  • Remote first company—most of our teams work fully remotely. Enjoy a change of scenery wherever you can get wifi, participate in virtual and in-person social events, and leverage our corporate co-working program to visit WeWork (or other similar spaces near you). Some roles require in-office collaboration depending on team needs, which will be clearly noted in the job description.
  • Connect with other Tailscalars IRL. Attend our annual company retreat, participate in team/department off-sites, or use your individual travel budget to meet up with team members in Canada, the US, or the UK.
  • Support for your personal and professional development. Grow your career thoughtfully with $1500 USD annually for professional development, or take advantage of mentorship, coaching, and internal promotion opportunities.
  • Paid time off and a healthy work-life integration. Our flexible, paid time off program supports you for any situation life throws your way, whether moving homes or travelling the world!
  • A build-your-own home office setup. You choose your own company-owned laptop (Mac or PC), receive a monthly home internet reimbursement, and $1000 USD to customize your workstation to make it your own.
  • Generous parental leave program from your first day. We care about your life outside of work and encourage new parents to take advantage of parental leave top-ups for up to 26 weeks.

Please be aware that legitimate emails from Tailscale\’s talent team will only originate from @tailscale.com, @greenhouse.io, and @interviews.modernloop.io email addresses. For more information about protecting yourself from impersonators and scams, please visit https://tailscale.com/scam-awareness.

Seniority level

  • Seniority level

    Mid-Senior level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Software Development

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Customer Account Executive, UK employer: Tailscale

Tailscale is an exceptional employer, offering a vibrant and inclusive work culture that empowers employees to be their authentic selves while working remotely from anywhere in the UK. With a competitive compensation package, comprehensive benefits, and a strong focus on personal and professional development, Tailscale provides ample opportunities for growth and collaboration within a rapidly expanding startup environment. Join us to be part of a community that values diverse voices and fosters innovation in building a secure and user-friendly Internet.
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Contact Detail:

Tailscale Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Account Executive, UK

✨Tip Number 1

Familiarise yourself with Tailscale's products and services. Understanding how they interconnect devices securely will not only help you in conversations but also demonstrate your genuine interest in the company.

✨Tip Number 2

Engage with Tailscale's community on platforms like Hacker News, X, and Reddit. This will give you insights into customer needs and challenges, which you can leverage during interviews to show your proactive approach.

✨Tip Number 3

Network with current employees or others in the industry. Use LinkedIn to connect and ask about their experiences at Tailscale. This can provide valuable insider information that could set you apart from other candidates.

✨Tip Number 4

Prepare to discuss your sales strategies and how you would approach prospecting for new clients. Be ready to share specific examples of how you've successfully built pipelines in the past, as this role requires a hands-on approach.

We think you need these skills to ace Customer Account Executive, UK

Sales Experience
Prospecting Skills
Customer Relationship Management (CRM) Software
Communication Skills
Presentation Skills
Technical Understanding of Networking and Security
Analytical Skills
Time Management
Event Planning and Organisation
Adaptability
Negotiation Skills
Team Collaboration
Self-Motivation
Problem-Solving Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales, particularly any prospecting or closing roles. Emphasise your technical background or curiosity in technology, as this aligns with Tailscale's focus.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for Tailscale and the role of Customer Account Executive. Mention specific reasons why you want to join the company and how your skills can contribute to their mission of building a secure Internet.

Showcase Your Communication Skills: Since excellent communication is key for this role, ensure that your application materials are well-written and free of errors. Use clear and concise language to demonstrate your ability to convey information effectively.

Highlight Relevant Achievements: Include quantifiable achievements from your previous roles, such as sales targets met or exceeded, to showcase your ability to win new business and build customer trust, which is crucial for this position.

How to prepare for a job interview at Tailscale

✨Know Your Product

Before the interview, make sure you understand Tailscale's services and how they benefit customers. Familiarise yourself with the software and its features, as well as the company's mission to build a secure internet. This knowledge will help you answer questions confidently and demonstrate your genuine interest in the role.

✨Showcase Your Sales Experience

Be prepared to discuss your previous sales roles, particularly any experience in prospecting or closing deals. Highlight specific examples where you successfully built relationships with clients and closed sales. This will show that you have the ambition and skills needed for the Customer Account Executive position.

✨Demonstrate Technical Curiosity

Since Tailscale operates in the tech space, it's important to convey your technical background or curiosity about technology. Be ready to discuss any relevant experiences or projects that showcase your understanding of tech concepts, as this will resonate well with the interviewers.

✨Prepare Questions

At the end of the interview, you'll likely have the opportunity to ask questions. Prepare thoughtful questions about the company culture, team dynamics, and growth opportunities within Tailscale. This not only shows your interest but also helps you assess if the company is the right fit for you.

Customer Account Executive, UK
Tailscale

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