Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead user research, mentor teams, and advocate for inclusive design practices.
- Company: Join Netcompany, a fast-growing tech innovator transforming businesses across Europe.
- Benefits: Enjoy hybrid working, 25 days holiday, private healthcare, and retail discounts.
- Why this job: Be part of a top-rated workplace with a culture of agility and innovation.
- Qualifications: 4+ years in user research and experience with GDS design principles required.
- Other info: We support professional development and celebrate diversity in our workforce.
The predicted salary is between 43200 - 72000 £ per year.
Company Description
Are you ready to join the forefront of technology innovation with Netcompany?
As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.
Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations. Our offerings are designed to meet diverse business needs.
Job Description
At this level, you will be expected to:
- Have experience working to the GDS design principles or equivalent standards in the UK Public sector.
- Build user-centred practices in new teams.
- Align user research activities with wider plans to inform a service proposition.
- Carry out user research and supervise and develop other user researchers to assure and improve research practice.
- Advocate for inclusive practices and help teams design and deliver accessible services that work for all users.
- Have experience of a wide range of primary and secondary user research methods.
- Understand and help teams apply a range of methods to analyse research data and synthesise findings.
- Present research findings effectively, summarising and tailoring for different audiences.
- Understand the social and technological context of projects.
- Align user research activities to inform decision making and action.
- Know about the technologies used to build and operate digital services.
- Help inexperienced teams adopt user-centred practices and embed them into their agile workflow.
Qualifications
- 4 years plus User Research experience.
- Experience working to the GDS design principles or equivalent standards in the UK Public sector.
- Full right to work in the UK.
- Eligible for Security Clearance.
- Work to a Hybrid working model.
Additional Information
Benefits:
- Hybrid working model with some flexible working.
- 25 days’ holiday.
- Private Medical Health care via Vitality.
- Pension contribution, Life Assurance.
- Professional certifications supported as part of learning and development.
- A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.
- Access to our Employee Resource Groups, which represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.
Join Netcompany, where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees’ Choice Awards for 2024.
At Netcompany, we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy, emphasizing high agility and promoting flexibility, enabling everyone to contribute their best.
Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europe\’s most accomplished IT companies, we have expanded our headcount globally to 7400+ employees and have offices in the UK, Denmark, Norway, Poland, Holland, and Vietnam.
We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email the HR Team at reasonableadjustments@netcompany.com for assistance.
#LI-RS1
#J-18808-Ljbffr
Senior User Researcher employer: Netcompany
Contact Detail:
Netcompany Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior User Researcher
✨Tip Number 1
Familiarise yourself with the GDS design principles and how they apply to user research in the UK public sector. This knowledge will not only help you understand the expectations of the role but also allow you to speak confidently about your experience during discussions.
✨Tip Number 2
Showcase your ability to advocate for inclusive practices by preparing examples of how you've implemented user-centred design in previous projects. Be ready to discuss how these practices improved accessibility and user satisfaction.
✨Tip Number 3
Brush up on a variety of user research methods, both primary and secondary. Being able to discuss different techniques and when to use them will demonstrate your versatility and depth of knowledge in user research.
✨Tip Number 4
Prepare to discuss how you've helped teams adopt user-centred practices in an agile environment. Highlight specific instances where your guidance led to improved workflows or outcomes, as this aligns closely with the responsibilities of the role.
We think you need these skills to ace Senior User Researcher
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Senior User Researcher position. Familiarise yourself with GDS design principles and user-centred practices as they are crucial for this role.
Tailor Your CV: Customise your CV to highlight your relevant experience in user research, particularly any work related to the UK Public sector. Emphasise your familiarity with primary and secondary research methods and your ability to present findings effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for user research and your alignment with Netcompany's vision. Mention specific examples of how you've advocated for inclusive practices and improved research methodologies in previous roles.
Showcase Your Skills: In your application, clearly demonstrate your experience in supervising and developing other researchers. Highlight your ability to align user research activities with broader service propositions and decision-making processes.
How to prepare for a job interview at Netcompany
✨Familiarise Yourself with GDS Design Principles
Since the role requires experience with GDS design principles, make sure you understand these standards thoroughly. Be prepared to discuss how you've applied them in your previous work and how they can enhance user-centred practices.
✨Showcase Your User Research Experience
Highlight your experience with various user research methods. Be ready to provide examples of how you've conducted research, analysed data, and synthesised findings to inform service propositions. Tailor your examples to demonstrate their relevance to the public sector.
✨Advocate for Inclusivity
As the role involves advocating for inclusive practices, come prepared with examples of how you've designed accessible services. Discuss your approach to ensuring that all users are considered in the research and design process.
✨Prepare to Present Findings
You will need to present research findings to different audiences. Practice summarising your findings in a clear and concise manner, tailoring your presentation style to suit various stakeholders. This will demonstrate your ability to communicate effectively and engage with diverse teams.
