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- Tasks: Join our team as a Floor Porter, delivering five-star service and maintaining cleanliness.
- Company: The Landmark London is a prestigious hotel known for its exceptional service and vibrant culture.
- Benefits: Enjoy competitive pay, discounts, free meals, and a supportive work environment.
- Why this job: Be part of a passionate team, contribute to memorable guest experiences, and grow your career.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Immediate start available; join a top-rated company with great employee recognition.
The predicted salary is between 22800 - 28900 £ per year.
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Enrich the Journeys of our People and our Guests as our Floor Porter!
The Landmark London looks for unique individuals to join a team full of energy and passion, where we value your strengths and growth potential. This could be your moment to become a part of our journey! We are located opposite Marylebone station and a short walk from Baker Street and Edgware Road stations.
Some of the brilliant benefits you will enjoy as a Floor Porter are:
- Annual earnings to £28,851.84 (£25,396.80 base salary + non-contractual tronc)
- Pension with company contributions
- 50% discount in all our restaurants and Spa treatments across our properties
- Team member and Friends & Family rates across our properties
- Complimentary stay after passing probation
- Extensive discounts on our benefits platform
- Access to private medical insurance
- Interest free season ticket loan
- Employee Assistance Programme – 24/7 online GP, mental health support and virtual wellbeing
- Support through development plans, apprenticeships and management development programmes
- Bike to work scheme
- Recommend a Friend incentive
- Uniforms provided and laundered free of charge
- Free meals on duty
- Opportunity to join taskforces to contribute to business focus, community, and environment
- Employee recognition schemes and social events including gala dinners
We are currently looking for a passionate Floor Porter to join our Accommodation Services Team on a permanent basis, with an immediate start. Your role will be to deliver memorable moments and five-star service to our guests and colleagues, contributing to our positive, diverse, and caring community.
As a Floor Porter, your main duties will include:
- Cleaning and maintaining all public areas, back of house areas, and offices, performing daily, weekly, and monthly cleaning tasks
- Assisting with department deliveries, including receipt and storage of orders
- Reporting malfunctioning equipment and maintenance issues to a Manager
- Training new starters when required
- Performing other duties as assigned by Management
- Following procedures related to LQA standards
You will work 40 hours per week on a shift rota.
We are …
- #3 best company to work for in The Best Companies to Work For List 2024
- #1 hotel to work for in The Best Companies to Work For List 2024
- A Leading Hotels of the World member
- 5 red stars
If you believe your experience, personality, and interests are a match for this Floor Porter role, we encourage you to apply today. Your uniqueness makes us exceptional!
All applicants must be legally eligible to work in the UK
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Floor Porter employer: The Landmark London
Contact Detail:
The Landmark London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floor Porter
✨Tip Number 1
Familiarise yourself with The Landmark London's values and culture. Understanding what makes us unique will help you connect with our team during the interview process, showing that you're not just looking for any job, but specifically want to be part of our vibrant community.
✨Tip Number 2
Highlight your customer service skills in conversations. As a Floor Porter, delivering five-star service is key, so be ready to share examples of how you've gone above and beyond for guests or colleagues in previous roles.
✨Tip Number 3
Prepare to discuss your teamwork abilities. Our Accommodation Services Team thrives on collaboration, so think of instances where you've successfully worked as part of a team to achieve a common goal.
✨Tip Number 4
Show enthusiasm for the role and the hospitality industry. Your passion can set you apart from other candidates, so express why you want to work as a Floor Porter and what excites you about contributing to our guests' experiences.
We think you need these skills to ace Floor Porter
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Floor Porter position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Personalised CV: Create a CV that showcases your relevant experience, particularly in hospitality or customer service roles. Use clear headings and bullet points for easy readability, and ensure it reflects your personality and enthusiasm for the role.
Write a Compelling Cover Letter: Your cover letter should express your passion for the hospitality industry and your desire to contribute to The Landmark London. Mention specific aspects of the job that excite you and how you can enhance the guest experience.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail, which is crucial for a Floor Porter role.
How to prepare for a job interview at The Landmark London
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share any previous experiences that highlight your commitment to providing excellent service, as this role is all about enriching the journeys of guests.
✨Demonstrate Team Spirit
As a Floor Porter, you'll be part of a team that values collaboration. Be prepared to discuss how you work well with others and contribute to a positive team environment. Mention any past experiences where teamwork led to successful outcomes.
✨Highlight Attention to Detail
This role involves maintaining cleanliness and order in various areas. Be ready to provide examples of how you've demonstrated attention to detail in previous jobs, whether it's through cleaning tasks or ensuring equipment is functioning properly.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This shows your interest in the role and the company. You might inquire about the training process for new starters or how the team contributes to the hotel's community initiatives.
