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For Companies At a Glance
- Tasks: Drive commercial sales, build customer relationships, and ensure efficient product delivery.
- Company: AutoZone is a leading retailer in automotive parts and accessories.
- Benefits: Enjoy competitive pay, flexible schedules, and exclusive discounts.
- Why this job: Join a supportive team culture with opportunities for growth and development.
- Qualifications: High School Diploma required; basic automotive knowledge and strong communication skills preferred.
- Other info: Open to applicants with diverse backgrounds; criminal records considered individually.
The predicted salary is between 36000 - 60000 £ per year.
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The Commercial Sales Manager is responsible for driving the commercial sales within their AutoZone location. The CSM develops and maintains positive relationships with commercial customers by managing the acquisition and delivery of products, providing ongoing customer service, and maintaining expert knowledge on parts and inventory. The CSM exceeds customer’s expectation by delivering WOW! Customer Service to all AZ Commercial accounts by Living the Pledge everyday.
Responsibilities
- Achieve growth and hit sales targets by successfully maintaining and developing commercial sales. Develop new accounts through face to face and telephone contact with potential customers
- Act as the primary contact for commercial customers; Actively maintain open lines of communication between AutoZone and commercial customers
- Ensure efficient delivery of products by planning delivery routes and managing drivers. Ensures appropriate delivery documentation is generated for each delivery
- Act as a consultative partner to commercial customers by maintaining expert knowledge on automotive parts and industry; Conduct research to guarantee the customer is offered the ‘right part for the right price’
- Maintain records and billing for commercial accounts; processes returns and reconciles accounts
- Visits commercial accounts and ensures accounts are serviced and deliveries are made as promised. Contribute to the AutoZone ‘one-team’ environment by assisting customers and AutoZoners with various aspects of the business
- Build and maintain strong relationship with management team. Assists with training and developing drivers, commercial specialist, and other AutoZoners as directed by the SM or DM
- Maintains a safe working environment while ensuring AutoZoners are implementing those practices including PPE (Personal Protective Equipment)
- Follows proper accident and claim procedures. Complies with safe driving rules and procedures and ensures all Commercial Zoners have approved driver status
- Properly maintains vehicle(s) and takes the necessary steps to report vehicle maintenance issues.
Requirements
- High School Diploma or equivalent
- Basic knowledge of automotive parts is required
- Effective leader with excellent communication skills, strong decision making abilities, and excellent selling skills
- Ability to lift, load, and deliver merchandise
- Ability to work a flexible schedule to meet the business needs, including holidays, evenings and weekend shifts
Benefits At AutoZone
AutoZone cares about people. That’s why AutoZone offers thoughtful benefits programs with one-on-one benefit guidance designed to improve AutoZoners’ physical, mental and financial wellbeing.
Some Of These Benefits Include
- Competitive pay and paid time off
- Unrivaled company culture
- Medical, dental, vision, life, and short- and long-term disability insurance options
- Health Savings and Flexible Spending Accounts with wellness rewards
- Exclusive Discounts and Perks, including AutoZone In-store discount
- 401(k) with Company match and Stock Purchase Plan
- AutoZoners Living Well Program for mental and physical health
- Opportunities for career growth and tuition reimbursement
Eligibility and waiting period requirements may apply; benefits for Autozoners in Puerto Rico, Hawaii or the U.S. Virgin Islands may differ. Learn more about all that AutoZone has to offer atcareers.autozone.com
An ONLINE APPLICATION is REQUIRED. Click the Apply button to complete your application. For step-by-step instructions on how to apply visit careers.autozone.com/candidateresources
Fair Chance Statement: An applicant’s criminal record is not a disqualification from employment and will be considered individually based on factors such as the relationship between the position sought and the criminal offense, the nature of the offense and the time elapsed since the offense, and any other relevant information. This includes compliance with the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the New York City Fair Chance Act and the Philadelphia Fair Chance Hiring Act.
As permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors.
Philadelphia Fair Chance Poster
https://www.phila.gov/media/20210423160847/Fair-Chance-Hiring-law-poster.pdf
Please note: We continuously accept applications for this position. Our hiring managers frequently review submissions and will contact you if we think you are a good fit for our team.
Compensation Range (USD): MIN 15.0 – MID 18.24 – MAX 21.48
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Full-time
Job function
-
Job function
Sales and Business Development
-
Industries
Retail
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Commercial Sales Manager employer: Autozone
Contact Detail:
Autozone Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Sales Manager
✨Tip Number 1
Familiarise yourself with AutoZone's products and services. Understanding the automotive parts and inventory will not only help you in conversations with potential customers but also demonstrate your commitment to the role.
✨Tip Number 2
Network within the automotive industry. Attend local events or join online forums where you can connect with professionals who might provide insights or referrals that could lead to opportunities at AutoZone.
✨Tip Number 3
Prepare for the interview by practising common sales scenarios. Think about how you would handle customer objections or develop new accounts, as these are key aspects of the Commercial Sales Manager role.
✨Tip Number 4
Showcase your leadership skills during the application process. Be ready to discuss examples of how you've successfully led teams or projects in the past, as this will be crucial for the role at AutoZone.
We think you need these skills to ace Commercial Sales Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Commercial Sales Manager position at AutoZone. Understand the key responsibilities and requirements, such as maintaining customer relationships and having knowledge of automotive parts.
Tailor Your CV: Customise your CV to highlight relevant experience in sales and customer service. Emphasise any previous roles where you developed commercial accounts or managed customer relationships, as these are crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for sales and your understanding of the automotive industry. Mention specific examples of how you've exceeded sales targets or provided exceptional customer service in past roles.
Highlight Leadership Skills: Since the role requires effective leadership and communication skills, be sure to include examples of how you've successfully led teams or trained others in your previous positions. This will demonstrate your capability to contribute to the AutoZone 'one-team' environment.
How to prepare for a job interview at Autozone
✨Know Your Products
As a Commercial Sales Manager, you'll need to have a solid understanding of automotive parts and inventory. Brush up on your knowledge before the interview so you can confidently discuss how you would ensure customers receive the right part for the right price.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. Be prepared to share examples of how you've successfully maintained relationships with clients or resolved conflicts in the past. This will show that you can act as a consultative partner to commercial customers.
✨Showcase Your Leadership Abilities
The role requires strong leadership skills, especially when training and developing team members. Think of specific instances where you've led a team or project, and be ready to discuss your approach to motivating others and achieving sales targets.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Prepare for scenarios related to customer service challenges or delivery issues, and think about how you would handle them to exceed customer expectations.
