Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our team as a Client Support Administrator, providing essential admin support and excellent customer service.
- Company: We're a dynamic firm in Guildford, dedicated to client satisfaction and professional growth.
- Benefits: Enjoy medical insurance, enhanced sick pay, a pension plan, 31 days holiday, and hybrid working options.
- Why this job: This role offers a chance to develop your skills in a supportive environment while making a real impact.
- Qualifications: We're looking for organised individuals with strong communication skills and attention to detail.
- Other info: Work hours are 9.00am - 5.00pm, with a competitive salary of £42,000 - £45,000 plus bonuses.
The predicted salary is between 42000 - 45000 £ per year.
Guildford based Client seeks a permanent Client Support Administrator to join their team on a permanent basis. The Client Support Administrator would report into a Partner and Manager, this role is office based, would suit an organised and proactive individual.
Duties of Client Support Administrator:
- To provide full administrative support to the team
- Providing excellent telephone customer service
- Onboarding of clients on to our systems including carrying out AML checks
- To maintain client\’s data including addresses on CCH, databases, and portals
- Dealing with daily post, scanning, and saving and distributing to relevant team member
- Maintaining and reviewing clients online accounts with HMRC
- Maintaining client trackers
- Preparing standard HMRC letters
- Packaging and uploading of tax returns and any other documents to client portals.
- To assist with any other administrative and/or client work as and when required
- Printing returns and preparing letters/packaging
- New client set
- Updating central workpaper file documents
- Setting up US workpaper PDF files
- Updating US client tracker
- Downloading/uploading documents to/from Sharefile
- Providing support to Managers, Senior Managers and Partners as required
The Client Support Administrator requires excellent communication skills and telephone manner. Organised and strong attention to detail.
Hours are 9.00am – 5.00pm. Benefits include medical and life insurance, enhanced sickness pay, pension and 31 days holiday in a complete holiday year.
£42000 – £45000 per annum + Bonus, Pension, hybrid working
Follow us on social media for updates on our latest opportunities, market trends and what it\’s like to work with us.
#J-18808-Ljbffr
Client Support Administrator employer: Kennedy Pearce Consulting
Contact Detail:
Kennedy Pearce Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Support Administrator
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, such as CCH and Sharefile. Being able to demonstrate your proficiency with these tools during an interview can set you apart from other candidates.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've successfully managed multiple tasks or projects in previous roles. This will show that you can handle the diverse responsibilities of a Client Support Administrator.
✨Tip Number 3
Practice your telephone communication skills, as excellent customer service is crucial for this role. Consider role-playing scenarios with a friend to build confidence and ensure you can handle various client interactions smoothly.
✨Tip Number 4
Research the company and its values to tailor your approach during interviews. Understanding their culture and how they operate will help you align your answers with what they are looking for in a candidate.
We think you need these skills to ace Client Support Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the duties of a Client Support Administrator. Emphasise your organisational skills, attention to detail, and any previous customer service roles.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples of how your skills and experiences make you a great fit for providing administrative support and excellent customer service.
Highlight Communication Skills: Since excellent communication is key for this role, ensure you provide examples in your application that demonstrate your strong telephone manner and ability to interact effectively with clients and team members.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Client Support Administrator position.
How to prepare for a job interview at Kennedy Pearce Consulting
✨Showcase Your Organisational Skills
As a Client Support Administrator, being organised is key. Prepare examples of how you've successfully managed multiple tasks or projects in the past. This will demonstrate your ability to handle the administrative duties required for the role.
✨Demonstrate Excellent Communication
Since the role involves providing customer service and liaising with clients, practice articulating your thoughts clearly. Be ready to discuss how you’ve handled difficult conversations or resolved client issues in previous roles.
✨Familiarise Yourself with Relevant Systems
Research the systems mentioned in the job description, such as CCH and HMRC portals. Showing that you have a basic understanding of these tools can set you apart from other candidates and show your proactive nature.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the company. Ask about team dynamics, the onboarding process for new clients, or how success is measured in this position. This will also help you gauge if the company is the right fit for you.
