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- Tasks: As a Lifeguard, you'll ensure pool safety and assist customers while staying calm under pressure.
- Company: Join Halo Leisure, dedicated to creating healthier communities through accessible health and leisure facilities.
- Benefits: Enjoy free access to facilities, family discounts, training opportunities, and 25 days of annual leave.
- Why this job: This role offers a chance to make a real impact while developing valuable skills in a supportive environment.
- Qualifications: Must be National Pool Lifeguard Qualified or willing to complete the course.
- Other info: Opportunities for career progression into roles like swimming teacher or duty manager.
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Reference: JUN20251729
Expiry date: 15:30, Mon, 7th Jul 2025
Location: Ledbury
Salary: National Minimum Wage
Benefits: Please see the job description for all benefits
Job Title: Lifeguard | Location: Ledbury Swimming Pool | Job Type: Permanent| Salary: £12.21per hour
Hours: 20 hrs Per week
As a Lifeguard you are calm and confident, potentially you could save a life, and you will help keep people safe. You will need to feel comfortable being in control of the pool and challenging inappropriate behaviour.
You’re not the type to panic under pressure and compromise the safety of others. The role isn’t Baywatch, you don\’t just sit and watch. You can perform a rescue, deliver first aid, and have difficult conversations with customers who are not acting safely, we will give you the skills and qualifications to be able to do this. You’re looking for the chance to progress and work to a regular rota pattern.
As our next Lifeguard you’ll provide safe supervision of customers in poolside locations. You will keep people safe, ultimately you are responsible for preventing serious injuries or accidents.
The Key Requirements…
National Pool Lifeguard Qualified or have the ability to pass the course
Joining Halo Leisure there is an opportunity to become a swimming teacher, duty manager or a trainer and there is regular ongoing training to keep your skills refreshed.
Here at Halo Leisure, our mission is to \”Create Healthier Communities.\” We provide affordable and accessible health and leisure facilities, operating gyms, swimming pools and leisure centres. Joining Halo, you’ll be helping us to offer friendly and supportive advice and guidance to our customers. Within this role there is a stable and structured environment and high quality support and training through Apprenticeships.
With us you’ll have the opportunity to showcase your ability to work with confidence and remain calm at all times, you will get things done, be efficient within your role, listen to your colleagues & be approachable, and have a caring attitude towards others.
The Benefits and Perks…
Free use of our facilities (including gym, swimming, soft play, tennis, golf and lots more!)
Family discounts
Training and Development and career progression opportunities
25 days of annual leave plus bank holidays
Health Cash Plan
Enhanced maternity and paternity pay
Enhanced absence pay
Additional employer contributions to your pension scheme
Long service, Baby gifts and other reward schemes
The chance to be nominated to receive one of our annual staff awards
Cycle to work scheme
The Next Step…
Thank you, you will be contacted shortly.
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Customer Service Assistant Lifeguard employer: Halo Leisure
Contact Detail:
Halo Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Assistant Lifeguard
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Lifeguard. Understanding the nuances of pool safety, customer interaction, and emergency procedures will help you stand out during interviews.
✨Tip Number 2
Highlight any previous experience in customer service or similar roles. Being able to demonstrate your ability to handle difficult conversations and maintain a calm demeanour under pressure is crucial for this position.
✨Tip Number 3
Consider obtaining or refreshing your National Pool Lifeguard Qualification if you haven't already. This not only shows your commitment but also gives you a competitive edge over other candidates.
✨Tip Number 4
Network with current employees or others in the industry. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Customer Service Assistant Lifeguard
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Lifeguard. Highlight your ability to remain calm under pressure and your commitment to safety.
Tailor Your CV: Make sure your CV reflects relevant experience, especially any previous roles in customer service or lifeguarding. Emphasise skills like communication, teamwork, and problem-solving.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the importance of safety in a swimming environment. Mention your qualifications and willingness to undergo further training.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application shows attention to detail and professionalism.
How to prepare for a job interview at Halo Leisure
✨Show Your Calmness Under Pressure
As a Lifeguard, it's crucial to demonstrate your ability to stay calm in stressful situations. During the interview, share examples of how you've handled pressure in the past, whether in a work or personal setting.
✨Highlight Your Communication Skills
Effective communication is key in this role, especially when dealing with customers. Be prepared to discuss how you would approach difficult conversations and ensure safety while maintaining a friendly atmosphere.
✨Emphasise Your Commitment to Safety
Make it clear that safety is your top priority. Discuss any relevant training or experiences you have that relate to first aid, rescue techniques, or managing poolside behaviour.
✨Express Your Desire for Growth
Halo Leisure offers opportunities for career progression. Show enthusiasm for developing your skills and advancing within the company, whether that means becoming a swimming teacher or taking on a managerial role.
