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For Companies At a Glance
- Tasks: Drive luxury vehicles and provide top-notch concierge services for clients.
- Company: Join St Andrews Golf Travel, a leader in bespoke luxury golfing experiences.
- Benefits: Enjoy a competitive salary and training to excel in your role.
- Why this job: Be part of creating unforgettable experiences in a prestigious environment.
- Qualifications: Experience in luxury service roles and a passion for golf is a plus.
- Other info: Flexible hours, including evenings and weekends, to accommodate client needs.
The predicted salary is between 24000 - 36000 £ per year.
About Us
St Andrews Golf Travel is a premier luxury travel company specialising in creating bespoke golfing experiences around the world. We pride ourselves on delivering exceptional service, personalised itineraries, and memorable experiences to our discerning clients.
Position Overview
We are seeking a professional and personable Chauffeur and Concierge to join our team. The ideal candidate will be responsible for providing exceptional transportation and concierge services to our clients, ensuring their experience is seamless, luxurious, and unforgettable. This role requires outstanding customer service skills, attention to detail, and a passion for delivering excellence.
Key Responsibilities:
1. Chauffeur Services:
• Safely and efficiently transport clients in luxury vehicles to and from golf courses, hotels, airports, restaurants, and other destinations.
• Maintain a clean, polished, and fully operational vehicle at all times.
• Exhibit professional etiquette and discretion while interacting with clients.
2. Concierge Services:
• Provide personalised recommendations and make arrangements for dining, entertainment, and local attractions based on client preferences.
• Assist with tee time reservations, itinerary adjustments, and special requests.
• Anticipate and address client needs to ensure a smooth and enjoyable experience.
3. Client Relations:
• Act as a friendly and knowledgeable ambassador for St Andrews and Scotland’s golfing heritage.
• Build and maintain strong relationships with clients, providing a warm and welcoming experience from start to finish.
4. Administrative Tasks:
• Maintain accurate schedules and itineraries for client journeys.
• Communicate effectively with the operations team to ensure timely and coordinated services.
• Handle any issues or changes with professionalism and efficiency.
Ideal Qualifications and Skills:
• Proven experience as a chauffeur, concierge, or in a similar luxury service role.
• Experience driving a minibus with D1 on license (not essential)
• A clean and valid driver’s license with excellent driving skills.
• Knowledge of the key golfing locations in Scotland, including golf courses, hotels, restaurants, and local attractions.
• Exceptional customer service and interpersonal skills.
• Strong problem-solving abilities and attention to detail.
• Flexibility to accommodate varying schedules, including evenings and weekends.
• Professional appearance and demeanour.
• A passion for golf and understanding of its culture is highly desirable.
What We Offer:
• Competitive salary
• Opportunity to work with a dynamic and dedicated team in a prestigious location.
• Training and support to deliver the highest standards of service.
• A chance to be part of creating once-in-a-lifetime experiences for our clients.
How to Apply:
Please submit your CV and a cover letter detailing your experience and suitability for the role to info@standrewsgolftravel.com. Applications will be reviewed on a rolling basis.
Chauffeur Driver / Group Concierge employer: St Andrews Golf Travel
Contact Detail:
St Andrews Golf Travel Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Chauffeur Driver / Group Concierge
✨Tip Number 1
Familiarize yourself with the key golfing locations in Scotland. Knowing the best courses, hotels, and restaurants will not only impress during your interview but also show your passion for the role.
✨Tip Number 2
Highlight any previous experience in luxury service roles. Be prepared to share specific examples of how you provided exceptional customer service and handled client requests seamlessly.
✨Tip Number 3
Demonstrate your knowledge of professional etiquette and discretion. This is crucial in a chauffeur and concierge role, so think of scenarios where you successfully managed sensitive situations.
✨Tip Number 4
Show your flexibility and willingness to accommodate varying schedules. Mention any past experiences where you adapted to last-minute changes or worked during evenings and weekends.
We think you need these skills to ace Chauffeur Driver / Group Concierge
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in chauffeur or concierge roles. Emphasize your customer service skills and any specific knowledge of golfing locations in Scotland.
Craft a Compelling Cover Letter: In your cover letter, detail your passion for golf and how it aligns with the company's mission. Share specific examples of how you've provided exceptional service in previous roles.
Showcase Your Professionalism: Since this role requires a professional appearance and demeanor, ensure that your application reflects this. Use a formal tone in your writing and check for any grammatical errors.
Highlight Flexibility and Availability: Mention your flexibility to accommodate varying schedules, including evenings and weekends. This is crucial for a role that involves providing seamless service to clients.
How to prepare for a job interview at St Andrews Golf Travel
✨Showcase Your Customer Service Skills
During the interview, emphasize your previous experiences in customer service roles. Share specific examples of how you went above and beyond to ensure client satisfaction, as this position requires exceptional interpersonal skills.
✨Demonstrate Knowledge of Golfing Locations
Familiarize yourself with key golfing locations in Scotland. Be prepared to discuss popular golf courses, hotels, and local attractions, as this knowledge will show your passion for the role and enhance your credibility as a chauffeur and concierge.
✨Exhibit Professional Etiquette
Since this role involves interacting with discerning clients, it's crucial to display professionalism throughout the interview. Dress appropriately, maintain a polite demeanor, and practice good communication skills to leave a lasting impression.
✨Prepare for Scenario-Based Questions
Anticipate questions that assess your problem-solving abilities and flexibility. Think of scenarios where you had to handle unexpected changes or client requests, and be ready to explain how you managed those situations effectively.
