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- Tasks: Provide IT support, manage networks, and maintain servers in a charity setting.
- Company: Join a dedicated charity organisation making a difference in the community.
- Benefits: Enjoy reimbursed travel costs and a supportive work environment.
- Why this job: Be part of a mission-driven team while developing your tech skills.
- Qualifications: Experience with Windows OS, networking, and M365 administration is essential.
- Other info: Daily on-site presence in Snetterton is required; occasional travel to other sites.
The predicted salary is between 30000 - 42000 £ per year.
***You must be able to drive on-site daily to Snetterton area*** IT Support, IT Technician, Microsoft/ Windows, Networking, Server, Telephony, Support. A charity organisation are looking for an IT Support Technician who can work on-site in their Snetterton office. You must be able to drive on site daily, and some rare travel may be required to their other sites across the UK (reimbursed costs) The role will encompass both the Helpdesk and IT Technician responsibilities to include new builds and repairs, network and server maintenance, telecoms improvements as well as project support. Experience with (most of) the following are required: Windows Operating Systems (Pro/Enterprise & Server) Windows Server – DHCP, DNS, Active Directory, Print and Networking (including routers, switches, cabling, APs) Mobile Operating Systems (Android & iOS) M365 administration (including Entra ID, Intune, SharePoint, Exchange Online) IT Support, IT Technician, Microsoft/ Windows, Networking, Server, Telephony, Support. TPBN1_UKTJ
IT Support Technician employer: NICHOLS DIGITAL LIMITED
Contact Detail:
NICHOLS DIGITAL LIMITED Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Technician
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description. Brush up on your knowledge of Windows Operating Systems, M365 administration, and networking concepts like DHCP and DNS. This will help you speak confidently about your skills during any interviews.
✨Tip Number 2
Since the role requires on-site work in Snetterton, make sure to highlight your ability to commute daily. If you have experience working in similar environments or roles, be ready to discuss how that has prepared you for this position.
✨Tip Number 3
Network with current or former employees of the charity organisation if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
✨Tip Number 4
Prepare to discuss your problem-solving skills and experiences in IT support scenarios. Think of specific examples where you've successfully resolved technical issues, as this will demonstrate your capability to handle the responsibilities of the role.
We think you need these skills to ace IT Support Technician
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and technical skills. Emphasise your familiarity with Windows Operating Systems, networking, and any specific tools mentioned in the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for IT support and your ability to work on-site. Mention your driving capability and willingness to travel to other sites, as this is a key requirement for the role.
Highlight Relevant Experience: In your application, focus on past roles where you handled helpdesk responsibilities, network maintenance, or server management. Use specific examples to demonstrate your problem-solving skills and technical expertise.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in an IT support role.
How to prepare for a job interview at NICHOLS DIGITAL LIMITED
✨Show Your Technical Skills
Be prepared to discuss your experience with Windows Operating Systems, networking, and server maintenance. Bring examples of past projects or issues you've resolved that demonstrate your technical expertise.
✨Demonstrate Problem-Solving Abilities
IT Support Technicians often face unexpected challenges. Be ready to share specific instances where you successfully diagnosed and solved a technical problem, highlighting your analytical skills and resourcefulness.
✨Familiarise Yourself with the Organisation
Research the charity organisation and understand its mission and values. This will help you tailor your responses and show genuine interest in how your role as an IT Support Technician can contribute to their goals.
✨Prepare for Practical Scenarios
Expect to encounter practical scenarios during the interview. Brush up on common IT support issues and be ready to explain how you would approach troubleshooting them, especially in areas like networking and telephony.
