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- Tasks: Welcome guests and provide exceptional service in a luxury living environment.
- Company: Join a dynamic team at a stunning ultra-modern tower focused on excellence.
- Benefits: Enjoy exclusive discounts, life assurance, wellness programs, and a contributory pension scheme.
- Why this job: Be part of a professional team delivering memorable experiences in a vibrant culture.
- Qualifications: Fluency in Arabic and a passion for customer service are essential.
- Other info: Full-time role with flexible shifts, perfect for those seeking growth and stability.
The predicted salary is between 30000 - 42000 £ per year.
Job Description We are recruiting an Arabic Speaking Guest Service Ambassador to be part of the Rapport team, based at our client\’s office in Nine Elms . You will be part of an exciting new Rapport team that supports our client: who provides luxury living to their residents in a stunning ultra-modern tower, where excellence and creativity are the norm every single day. This is the ideal role for someone who has an incredible ability to spark immediate Rapport with the guests arriving to the building. You will be an integral part of a highly professional team focused on delivering outstanding service and memorable experiences. Type of contract: Full-time, Permanent Hours: 40 per week (8-hour shifts, on a shift rota basis Monday-Sunday between 7 AM and 10 PM) What will you get? Financial Freedom: Enjoy exclusive travel and grocery discounts, plus life assurance and cash rewards! Secure Your Future: Benefit from a contributory pension scheme for a stable financial tomorrow. Health Matters: Access wellness programs, an Employee Assistance Program, and digital GP services for holistic support. Thrive Personally & Professionally: Unlock endless learning and development opportunities to elevate your career! Celebrate Excellence: Shine a sp…
Guest Services Ambassador - Arabic Speaker - Exclusive discounts and life assurance benefits (Hir... employer: Compass Group
Contact Detail:
Compass Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Ambassador - Arabic Speaker - Exclusive discounts and life assurance benefits (Hir...
✨Tip Number 1
Familiarise yourself with the luxury living sector and the specific services offered by our client. Understanding their brand values and what sets them apart will help you connect better with guests and demonstrate your enthusiasm during interviews.
✨Tip Number 2
Practice your Arabic language skills, especially in a customer service context. Being able to communicate fluently and confidently with Arabic-speaking guests will be a significant advantage and show your commitment to providing excellent service.
✨Tip Number 3
Highlight any previous experience in hospitality or customer service roles where you successfully built rapport with clients. Be ready to share specific examples of how you created memorable experiences for guests, as this will showcase your suitability for the role.
✨Tip Number 4
Research common interview questions for guest service positions and prepare thoughtful responses. Consider how you would handle various scenarios that may arise in a luxury setting, as this will demonstrate your problem-solving skills and readiness for the role.
We think you need these skills to ace Guest Services Ambassador - Arabic Speaker - Exclusive discounts and life assurance benefits (Hir...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in guest services and any previous roles where you demonstrated excellent communication skills, especially in Arabic. Emphasise your ability to create rapport with guests.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing outstanding service. Mention specific examples of how you've successfully engaged with guests in the past and why you're excited about this role.
Highlight Language Skills: Since this position requires Arabic speaking skills, ensure you clearly state your proficiency level in Arabic. If applicable, include any experiences where you used your language skills to enhance customer service.
Showcase Your Personality: In your application, let your personality shine through. The role is about creating memorable experiences, so share anecdotes or experiences that demonstrate your friendly and approachable nature.
How to prepare for a job interview at Compass Group
✨Showcase Your Language Skills
As an Arabic-speaking Guest Services Ambassador, it's crucial to demonstrate your fluency in both Arabic and English during the interview. Be prepared to switch between languages seamlessly and highlight any previous experience where you used your language skills to enhance customer service.
✨Emphasise Your People Skills
This role is all about creating rapport with guests. Share specific examples from your past experiences where you successfully connected with customers or resolved conflicts. Highlight your ability to make guests feel welcome and valued.
✨Understand the Company Culture
Research the client’s luxury living concept and their commitment to excellence and creativity. During the interview, express how your values align with theirs and how you can contribute to maintaining their high standards of service.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and customer service skills. Prepare for scenarios where you might need to handle difficult guests or unexpected situations, and think through how you would respond to ensure a positive outcome.
