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- Tasks: Support and maintain devices on-site, providing break/fix service for hardware and software.
- Company: Join Apogee, a leader in Managed Print Services, known for innovation and customer focus.
- Benefits: Enjoy flexible working options, competitive pay, and opportunities for professional growth.
- Why this job: Be the face of Apogee, making a real impact while developing your technical skills in a dynamic environment.
- Qualifications: No specific experience required; just a passion for technology and problem-solving.
- Other info: This role offers hands-on experience and the chance to work with cutting-edge technology.
The predicted salary is between 28800 - 43200 £ per year.
As part of Apogee's Managed Print Service, this role is to support and maintain devices within a specified client account based at site. Utilising both remote monitoring software and incident management applications, the Onsite Engineer will provide both first level and full Engineer break/fix service support (hardware and software). Acting as Apogee's front-line representative, the Onsite Engineer will...
On-Site Engineer employer: Apogee Corporation**
Contact Detail:
Apogee Corporation** Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Engineer
✨Tip Number 1
Familiarise yourself with the specific devices and software used in managed print services. Understanding the common issues and solutions will help you demonstrate your technical knowledge during the interview.
✨Tip Number 2
Highlight any previous experience you have in customer-facing roles, especially in technical support. Being able to communicate effectively with clients is crucial for an On-Site Engineer.
✨Tip Number 3
Prepare to discuss your problem-solving skills and provide examples of how you've successfully resolved technical issues in the past. This will show your potential employer that you're capable of handling the challenges of the role.
✨Tip Number 4
Research Apogee's values and mission statement. Aligning your answers with their company culture during the interview can make a strong impression and demonstrate your genuine interest in the position.
We think you need these skills to ace On-Site Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the On-Site Engineer position. Highlight key skills such as experience with remote monitoring software and incident management applications.
Tailor Your CV: Customise your CV to reflect relevant experience in hardware and software support. Include specific examples of previous roles where you provided break/fix services or worked in a client-facing capacity.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and how your skills align with Apogee's needs. Mention your ability to act as a front-line representative and your commitment to excellent customer service.
Proofread Your Application: Before submitting, thoroughly proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Apogee Corporation**
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to hardware and software support. Be prepared to discuss specific devices and troubleshooting techniques, as this role requires a solid understanding of both.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to showcase your problem-solving abilities. You might be asked to walk through how you would handle a specific technical issue, so think of examples from your past experiences that highlight your skills.
✨Understand the Company Culture
Research Apogee and their Managed Print Service. Understanding their values and how they operate will help you align your answers with what they are looking for in a candidate, showing that you’re a good fit for their team.
✨Prepare Questions for Them
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the role and helps you gauge if the company is the right fit for you. Consider asking about team dynamics or future projects.
