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- Tasks: As a Phlebotomist, you'll take blood samples and ensure clients have an excellent experience.
- Company: Join Randox Health, a leader in clinical diagnostics dedicated to improving global health.
- Benefits: Enjoy a full-time, permanent role with opportunities for growth and development.
- Why this job: Be part of a revolutionary team that empowers individuals to take control of their health.
- Qualifications: Previous phlebotomy experience and a valid UK driving license are essential.
- Other info: Flexibility in working hours is required, including evenings and weekends.
The predicted salary is between 30000 - 42000 £ per year.
Phlebotomist – Holland & Barrett, Oxford– (Job Ref: 25/PBXO)
Randox Health continues to be at the forefront of clinical diagnostics, dedicated to improving health worldwide with our disruptive technology and innovative diagnostic solutions. Our staff are at the heart of everything we do and achieve. We have an exciting new career opportunity for a Phlebotomist within our clinic in a Holland and Barrett store in Oxford.
What does the Randox Health team do?
At Randox Health we encourage individuals to adopt a personalised, preventative approach to their health and well-being, ultimately helping them to live healthier for longer. Using Randox revolutionary technology we measure hundreds of health biomarkers, generating unrivalled data that when combined with our complex algorithms can predict future health concerns and identify early signs of illness even before symptoms arise. This empowers individuals to act sooner to prevent or delay disease onset – moving from a model of sickness management to true preventative healthcare. Our unique biomarker tracking service allows you to establish a health baseline from which you can track and monitor improvements over time.
Location: Holland & Barrett, Randox Health, 35 Queen St, Oxford, OX1 1ER.
Contract Offered: Full-time, permanent
Working Hours / Shifts: 40 hours per week, across 5 days, including some weekends.
For this position, as you may be in contact with live blood samples, you must be vaccinated against Hepatitis B or be able to get it following a successful interview stage.
In line with Care Quality Commission guidelines, the successful candidate will be required to undergo an enhanced Disclosure and Barring Service check
What does the Phlebotomist role involve?
This role is responsible for ensuring customers have an excellent experience from the moment they enter our clinic, taking blood samples from both private and corporate clients. This is a varied role that may also include the following responsibilities:
• Conduct comprehensive client appointments, including blood and urine sample collection, personal health measurements, and data entry into our Patient Information Systems (PIS).
• Demonstrate sensitive communication to ensure client understanding and consent.
• Maintain accurate records in PIS, uploading all relevant documentation.
• Represent the company professionally at offsite events and appointments.
• Engage in upselling and cross-selling at our private health clinic.
• Proactively drive sales and exceed targets.
• Complete company forms, specimen labelling, and laboratory test order forms accurately.
• Demonstrate high IT literacy in order to manager various software systems and daily tasks.
Essential criteria:
• Previous Phlebotomy experience and certificate or equivalent training.
• Confident using IT programmes.
• Flexibility with working hours, as required by the business inclusive of evenings and weekends.
• Exemplary customer service skills and experience.
• Ability to manage existing clientele and generate new clientele at the same time.
• Valid UK driving license
Desirable:
• Experience in a private healthcare setting.
• Proficiency in the use of Microsoft packages.
• Confidence and experience working internal / external events.
• Sales / Retail experience.
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25/PBXO - Phlebotomist employer: Randox Laboratories
Contact Detail:
Randox Laboratories Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 25/PBXO - Phlebotomist
✨Tip Number 1
Familiarise yourself with Randox Health's innovative technology and services. Understanding their approach to preventative healthcare will not only help you in interviews but also show your genuine interest in the company and its mission.
✨Tip Number 2
Brush up on your customer service skills, as this role heavily involves client interaction. Think of examples from your past experiences where you provided excellent service or handled difficult situations effectively.
✨Tip Number 3
Prepare to discuss your phlebotomy experience in detail. Be ready to explain your techniques, how you ensure patient comfort, and any challenges you've faced in previous roles, as this will demonstrate your expertise.
✨Tip Number 4
Since the role may involve upselling and cross-selling, think of strategies you could use to engage clients and promote additional services. Having a few ideas ready can set you apart during the interview process.
We think you need these skills to ace 25/PBXO - Phlebotomist
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Phlebotomist position. Tailor your application to highlight relevant experience and skills that align with what Randox Health is looking for.
Highlight Relevant Experience: Make sure to emphasise any previous phlebotomy experience or related training in your CV and cover letter. Include specific examples of your work in customer service and any IT skills that are relevant to the role.
Craft a Strong Cover Letter: Write a personalised cover letter that showcases your passion for healthcare and your understanding of Randox Health's mission. Mention how your skills can contribute to their goal of preventative healthcare.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial in a healthcare setting.
How to prepare for a job interview at Randox Laboratories
✨Showcase Your Phlebotomy Skills
Be prepared to discuss your previous phlebotomy experience in detail. Highlight specific techniques you are proficient in and any relevant certifications you hold. This will demonstrate your capability and confidence in handling blood samples.
✨Emphasise Customer Service
Since the role involves direct interaction with clients, it's crucial to showcase your exemplary customer service skills. Share examples of how you've successfully managed client relationships and ensured a positive experience in past roles.
✨Demonstrate IT Proficiency
As the job requires high IT literacy, be ready to discuss your experience with various software systems. Mention any specific programmes you have used, especially those related to patient information systems, to show you can handle the technical aspects of the role.
✨Prepare for Flexibility Questions
The role requires flexibility with working hours, including weekends. Be honest about your availability and express your willingness to adapt to the needs of the business. This shows that you are committed and ready to contribute to the team.
