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- Tasks: Deliver parcels on time and ensure vehicle security while providing excellent customer service.
- Company: Join FedEx, a top global express transportation company known for its commitment to people and service.
- Benefits: Enjoy 22 days holiday, free uniform, tuition assistance, and a supportive Employee Assistance Programme.
- Why this job: Be part of a diverse team that values inclusion and offers great career growth opportunities.
- Qualifications: Must have a full valid class 2 licence, Driver CPC, Tacho Driver Card, and strong customer service skills.
- Other info: Flexible working hours with additional pay for night shifts; a culture that prioritises employee well-being.
We are looking for Courier to join our team at Poole. Whether you are fresh from the test centre or have experience, we want to speak to you!
Your role
We believe that our strengths come from our differences, and we actively invest in recruiting and retaining a diverse and inclusive workforce that reflects the communities we serve.
As a FedEx courier you are the face of the business, delivering parcels on time to our customers.
Working hours: 45 per week
Shift Schedule: 0800 – 1800 (60 min unpaid break)
Salary: £14.36 per hour. Premia paid for hours worked between 7pm – 10pm, and 10pm – 6am.
What will you going to be doing?
• Collection and delivery of parcels and freight to our customers
• Security of the vehicle and freight while in your vehicle
• Multi drop deliveries
• Complete procedural checks on your vehicle
• Comply with Health and Safety regulations
What are we looking for?
• A full valid class 2 licence along with Driver CPC and Tacho Driver Card
• Someone with great customer service skills
• Great attitude with the ability to work independently and flexibly
• Good understanding of driving rules and regulations
What you’ll get!
• 22 days holiday a year (+1 day for every full year worked between Jan-Dec, up to 27 days)
• FedEx Retirement Plan
• Free Uniform and PPE
• Fully funded DCPC renewal
• Free parking
• Life assurance policy which pays out 4 x salary
• Employee Assistance Programme Provides you with confidential support, information and advice to help you with your wellbeing
• Hospital cash plan scheme
• Tuition assistance for external training
• Reduced rate shipping for international packages
• Group scheme savings on many items
• Great career opportunities
Diversity & Inclusion is more than the workplace. It’s the cultures we celebrate, the dreams we inspire, and creating a global community where everyone is accepted.
At FedEx, diversity and inclusion happens because we do it together.
FedEx in the UK is Disability Confident ‘Committed’.
FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all
Our Company
FedEx is one of the world\’s largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by \”Fortune\” magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
Our Philosophy
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
Our Culture
Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.
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Courier 18t Driver employer: FedEx Group
Contact Detail:
FedEx Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Courier 18t Driver
✨Tip Number 1
Familiarise yourself with the local area and delivery routes in Poole. Knowing the quickest and most efficient ways to navigate can impress during your interview and show that you're proactive.
✨Tip Number 2
Brush up on your customer service skills. As a courier, you'll be the face of FedEx, so demonstrating your ability to handle customer interactions positively can set you apart from other candidates.
✨Tip Number 3
Understand the importance of health and safety regulations in driving. Being knowledgeable about these can help you answer questions confidently and show that you take your responsibilities seriously.
✨Tip Number 4
Be prepared to discuss your flexibility and independence in work situations. FedEx values team members who can adapt to changing circumstances, so share examples of how you've successfully managed this in the past.
We think you need these skills to ace Courier 18t Driver
Some tips for your application 🫡
Highlight Relevant Experience: If you have previous experience as a driver or in customer service, make sure to highlight this in your CV. Mention specific roles and responsibilities that align with the job description, such as multi-drop deliveries or compliance with health and safety regulations.
Showcase Your Skills: Emphasise your customer service skills and ability to work independently. Use examples from past experiences to demonstrate how you've successfully handled customer interactions or managed your time effectively while on the road.
Include Required Certifications: Ensure that your application clearly states your full valid class 2 licence, Driver CPC, and Tacho Driver Card. These are essential for the role, so make them prominent in your CV or cover letter.
Tailor Your Cover Letter: Write a tailored cover letter that reflects your understanding of FedEx's values, particularly their commitment to diversity and inclusion. Mention why you want to be part of their team and how you can contribute to their culture and success.
How to prepare for a job interview at FedEx Group
✨Know Your Driving Regulations
Make sure you brush up on your knowledge of driving rules and regulations. Being able to discuss these confidently will show that you take safety seriously and understand the responsibilities of being a courier.
✨Showcase Your Customer Service Skills
As a courier, you'll be the face of the company. Prepare examples of how you've provided excellent customer service in the past. This will demonstrate your ability to handle interactions with customers effectively.
✨Demonstrate Flexibility and Independence
FedEx values individuals who can work independently and adapt to changing situations. Be ready to share experiences where you've successfully managed your time or adapted to unexpected challenges.
✨Emphasise Teamwork and Company Culture
Understand FedEx's People-Service-Profit philosophy and be prepared to discuss how you can contribute to their culture. Highlight any previous teamwork experiences that align with their values of diversity and inclusion.
