Senior Parent Support Advisor (PO1)
Senior Parent Support Advisor (PO1)

Senior Parent Support Advisor (PO1)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage complex caseloads and facilitate family interventions while liaising with schools.
  • Company: Join the Change and Challenge Service (CCS) dedicated to supporting troubled families.
  • Benefits: Gain experience in a meaningful role with opportunities for professional growth.
  • Why this job: Make a real impact on families' lives while developing your skills in a supportive environment.
  • Qualifications: Experience as a Case Worker with strong communication and data management skills required.
  • Other info: Work directly with clients, addressing challenging behaviors in various settings.

The predicted salary is between 36000 - 60000 £ per year.

Who You Are

You are an experienced Case Worker specializing in working with families that meet the Troubled Families criteria. You have the ability to manage complex caseloads and are skilled in coordinating and facilitating comprehensive family interventions. Strong communication skills are essential for maintaining liaison roles with schools and representing the Change and Challenge Service (CCS) in various meetings. You possess the resilience to work directly with clients who exhibit challenging behaviors. You are adept at conducting thorough assessments, writing detailed reports, and managing cases in compliance with local and national standards. Familiarity with data management systems like Excel, Access, Liquid Logic, and Civica is crucial for maintaining accurate records.

What the Job Involves

The position involves managing caseloads within the Change and Challenge Service, ensuring effective family interventions. You will serve as a liaison officer, managing relationships and communication with schools while representing CCS at key meetings like exclusion panels. Direct engagement with both adults and children at various locations is required, addressing behaviors ranging from challenging to aggressive. You will perform assessments, report writing, and case management while adhering to relevant legislation and standards. Collaboration with CCS Management is key to delivering top-quality services and achieving the performance management framework's highest standards. Additionally, you will be responsible for coordinating activities and referrals, aligning with both local and national Troubled Families standards. Meticulous record-keeping and ensuring information systems are updated with accurate data are also integral to this role.

Senior Parent Support Advisor (PO1) employer: Enfield Council

As a Senior Parent Support Advisor at our organization, you will join a dedicated team committed to making a meaningful impact in the lives of families facing challenges. We offer a supportive work culture that values resilience and collaboration, providing ample opportunities for professional growth and development. Located in a vibrant community, our organization prioritizes employee well-being and fosters an environment where your skills in case management and family intervention can truly shine.
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Contact Detail:

Enfield Council Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Senior Parent Support Advisor (PO1)

✨Tip Number 1

Familiarize yourself with the Troubled Families criteria and the specific challenges families face. This knowledge will help you demonstrate your understanding of the role during interviews and discussions.

✨Tip Number 2

Highlight your experience in managing complex caseloads and your ability to conduct thorough assessments. Be prepared to share specific examples of how you've successfully navigated challenging situations with families.

✨Tip Number 3

Showcase your strong communication skills by preparing to discuss how you've effectively liaised with schools and other stakeholders. Think of instances where your communication made a significant impact on family interventions.

✨Tip Number 4

Make sure you're comfortable with data management systems like Excel, Access, Liquid Logic, and Civica. Being able to discuss your proficiency with these tools will set you apart as a candidate who can maintain accurate records efficiently.

We think you need these skills to ace Senior Parent Support Advisor (PO1)

Case Management
Family Intervention Techniques
Strong Communication Skills
Resilience in Challenging Situations
Assessment and Evaluation
Report Writing
Data Management Systems (Excel, Access, Liquid Logic, Civica)
Compliance with Local and National Standards
Collaboration and Teamwork
Conflict Resolution
Relationship Management
Attention to Detail
Adaptability
Understanding of Troubled Families Criteria

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Senior Parent Support Advisor position. Understand the key responsibilities and required skills, especially those related to managing complex caseloads and conducting assessments.

Highlight Relevant Experience: In your application, emphasize your experience as a Case Worker, particularly with families that meet the Troubled Families criteria. Provide specific examples of how you've managed challenging behaviors and coordinated family interventions.

Demonstrate Communication Skills: Since strong communication skills are essential for this role, make sure to showcase your ability to liaise with schools and represent services in meetings. Use clear and concise language in your application to reflect these skills.

Detail Your Technical Proficiency: Mention your familiarity with data management systems like Excel, Access, Liquid Logic, and Civica. Highlight any relevant experience you have in maintaining accurate records and managing case information effectively.

How to prepare for a job interview at Enfield Council

✨Showcase Your Experience with Troubled Families

Be prepared to discuss your previous experience working with families that meet the Troubled Families criteria. Highlight specific cases where you successfully managed complex situations and facilitated effective interventions.

✨Demonstrate Strong Communication Skills

Since strong communication is essential for this role, practice articulating how you've maintained relationships with schools and other stakeholders. Share examples of how you represented your service in meetings and handled challenging conversations.

✨Highlight Your Assessment and Reporting Skills

Prepare to discuss your approach to conducting thorough assessments and writing detailed reports. Be ready to provide examples of how your documentation has contributed to case management and compliance with standards.

✨Familiarize Yourself with Data Management Systems

Since familiarity with data management systems like Excel, Access, Liquid Logic, and Civica is crucial, be ready to talk about your experience with these tools. Mention any specific instances where you used them to maintain accurate records or improve case management.

Senior Parent Support Advisor (PO1)
Enfield Council
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  • Senior Parent Support Advisor (PO1)

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-01-29

  • E

    Enfield Council

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