Sales Agent

Sales Agent

Cardiff Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Join our sales team to connect with customers and promote our innovative insurance products.
  • Company: Admiral Business is a leading provider of SME insurance, focused on customer needs and exceptional service.
  • Benefits: Enjoy a competitive salary, hybrid working, generous holiday entitlement, and opportunities for growth.
  • Why this job: Be part of a diverse team that values authenticity and offers training to help you succeed.
  • Qualifications: Proven sales experience, strong communication skills, and a passion for customer service are essential.
  • Other info: Work from our Cardiff or Swansea office twice a week and enjoy a supportive company culture.

The predicted salary is between 28800 - 42000 £ per year.

sit within the Admiral Group, and are the experts in business insurance, offering SME insurance for tradespeople, professionals, and couriers. They build products and services that put their customers’ first, combining agility with reliability to deliver innovative products and superior customer experience to the under-served SME market across the UK.

About the Role

We are looking for a highly proactive, motivated and results driven Sales Agent to join our growing telephone-based sales team. The successful candidate will be responsible for identifying and nurturing leads, contacting potential customers over the phone to promote and sell our products or services. At Admiral Business we believe in providing exceptional products and services to our customers and as a key member of our sales team, you will play a crucial role in driving the growth of Admiral Business.

Responsibilities

  • Conduct calls to potential customers and effectively communicate the benefits of our products or services
  • Maintain a high level of product knowledge and be able to answer customer enquiries
  • Upselling Admiral Business products to potential customers increasing the reach of Admiral Business
  • Build and maintain strong customer relationships by providing exceptional customer service
  • Update customer information and sales records accurately in the CRM system
  • Collaborate with cross-functional teams, such as underwriting, customer service, and marketing to deliver timely and accurate solutions to customers.
  • Requirements

    The successful candidate will have:

  • The ability to demonstrate a strong track record within an outbound sales environment, inculding lead generation and prospecting.
  • Passionate about providing excellent service to the customer and going above and beyond with a strong desire to build rapport with customers.
  • A positive and self-motivated mindset.
  • Great communication skills, both verbal and written with a keen eye for detail and an eagerness to learn.
  • The ability to adapt to changes in a fast-paced start-up environment.
  • Experience of working with CRM systems to maximise sales achievement.
  • Strong organisation skills with the confidence to challenge the status quo.
  • The successful candidate will be expected to work from either our Cardiff or Swansea office twice a week.

    Interview Process:

    At , we like to keep things transparent, so you know what to expect.

    Our interview process usually includes stages:

  • Initial chat with the Talent Team
  • st stage interview with the Hiring Managers
  • nd stage interview with the Hiring Managers (on site)
  • We aim to complete the process as quickly as possible, but we’ll always work around your availability. You’ll be supported by our recruitment team throughout, and if you have any questions, please get in

    Admiral: Where You Can

    We take pride in being a diverse and inclusive business. It\’s a place where you can Be You, and show up as you are. We’re committed to fostering a people-first culture where everyone is accepted, supported, and empowered to be brilliant. You can, Grow And Progress at a pace and direction that suits you, Make A Difference for our customers and each other, and Share in Our Future with all colleagues eligible for up to £, of free shares each year after one year of service.

    Everyone receives days holiday (including bank holidays) when they join us, increasing the longer you stay with us, up to a maximum of days (including bank holidays). You also have the option to buy or sell up to an additional five days of annual leave.

    We’re proud of our people-first culture. In fact, we\’ve been recognised as a Great Place to Work for Women, a Great Place to Work for Wellbeing, and an overall Great Place to Work for over years! We’re fully committed to making sure your progression is not slowed or halted by barriers related to race, gender, age, sexuality or any of the protected characteristics.

    Our fantastic benefits make sure our colleagues have a great work-life balance; You can view some of our other key benefits .

    Admiralpioneer LI-DC

    Sales Agent employer: Admiral Insurance Plc

    Admiral Business is an exceptional employer that prioritises employee growth and wellbeing, offering a competitive salary and attractive remuneration package. With a strong focus on diversity and inclusion, our culture encourages authenticity and personal development, while providing opportunities for advancement within a supportive environment. Located in Cardiff or Swansea, we promote a hybrid working model that enhances work-life balance, making Admiral Business a rewarding place to build your career in sales.
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    Contact Detail:

    Admiral Insurance Plc Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Sales Agent

    ✨Tip Number 1

    Familiarise yourself with Admiral Business and its products. Understanding the specific needs of SMEs and how Admiral's offerings can meet those needs will help you communicate effectively with potential customers.

    ✨Tip Number 2

    Practice your sales pitch! Since this role is telephone-based, being able to convey enthusiasm and clarity over the phone is crucial. Role-playing with a friend or family member can help you refine your approach.

    ✨Tip Number 3

    Network within the insurance industry. Connecting with professionals on platforms like LinkedIn can provide insights into best practices and may even lead to referrals that could benefit your application.

    ✨Tip Number 4

    Prepare for questions about your adaptability and customer service skills. Think of examples from your past experiences that demonstrate how you've successfully navigated challenges in fast-paced environments.

    We think you need these skills to ace Sales Agent

    Outbound Sales Experience
    Lead Generation
    Prospecting Skills
    Excellent Verbal Communication
    Written Communication Skills
    Customer Relationship Management (CRM) Proficiency
    Attention to Detail
    Strong Rapport-Building Skills
    Self-Motivation
    Organisational Skills
    Adaptability to Fast-Paced Environments
    Team Collaboration
    Problem-Solving Skills
    Product Knowledge
    Customer Service Excellence

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Sales Agent position at Admiral Business. Tailor your application to highlight how your skills and experiences align with their needs.

    Craft a Compelling CV: Your CV should clearly showcase your outbound sales experience, lead generation skills, and any relevant CRM system knowledge. Use quantifiable achievements to demonstrate your success in previous roles.

    Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight your proactive attitude, customer service passion, and ability to build relationships, making sure to connect your experiences to the job description.

    Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a Sales Agent role.

    How to prepare for a job interview at Admiral Insurance Plc

    ✨Know Your Products Inside Out

    As a Sales Agent, you'll need to communicate the benefits of Admiral Business products effectively. Make sure you understand the features and advantages of each product so you can answer any questions confidently during the interview.

    ✨Demonstrate Your Sales Experience

    Be prepared to discuss your previous outbound sales experience. Share specific examples of how you've successfully generated leads and closed sales, as this will showcase your ability to drive results in a similar role.

    ✨Showcase Your Customer Service Skills

    Admiral Business values exceptional customer service. Highlight instances where you've built strong relationships with customers or resolved issues effectively, as this will demonstrate your commitment to providing a great customer experience.

    ✨Prepare for Role-Playing Scenarios

    You might be asked to participate in a role-playing exercise during the interview. Practice your pitch and how you would handle objections or questions from potential customers, as this will help you stand out as a proactive candidate.

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