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- Tasks: Assist in managing student Halls of Residence and ensure top-notch customer service.
- Company: Join the University of Nottingham, a diverse and inclusive community committed to excellence.
- Benefits: Enjoy competitive pay, flexible hours, health perks, and 27 days holiday plus closures.
- Why this job: Be part of a supportive environment that values diversity and personal growth.
- Qualifications: Experience in customer service and strong organisational skills are essential.
- Other info: Full-time role with options for compressed hours; applications welcomed from all backgrounds.
The predicted salary is between 24300 - 28750 £ per year.
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Join to apply for the Assistant Hall Manager role at University of Nottingham
Salary
£29,329 to £35,943 per annum. Posts will initially be offered at the minimum salary point with progression to the higher salary point achieved through an annual incremental pay rise.
Area
Halls Management – University Park
Location
University Park
Salary
£29,329 to £35,943 per annum. Posts will initially be offered at the minimum salary point with progression to the higher salary point achieved through an annual incremental pay rise.
Closing Date
Thursday 24 July 2025
Reference
NHE190225
Based at either University Park Campus or Jubilee Campus we are looking for an experienced, customer focused, and enthusiastic individual to assist the Hall Managers in the day-to-day running of busy student Halls of Residence.
Main duties will include assisting with the management and organisation of the accommodation and housekeeping function carrying out a range of associated administrative and operational duties ensuring high quality customer service is always provided throughout the student journey. You will also manage adherence to University policies and procedures within the unit and will carry out service, codes of practice and Health and Safety audits.
Candidates should have substantial experience within a similar environment, have demonstrable planning, organisational and administration skills and substantial experience of resource management. Excellent customer service skills are also essential for this role.
Further details regarding the duties for this post can be found on the attached job role profile.
This is a full time, permanent post. Hours of work are 36.25 per week, working 5 days out of 7 to be arranged. An option to work compressed hours is available for this post.
The University of Nottingham are committed to providing competitive employment packages whilst supporting the well-being of our staff to help them reach their full potential. We strive to provide a range of benefits and rewards, including leading fitness and health facilities, staff discounts and travel schemes. We also offer an excellent holiday allowance of 27 days plus additional university closure days and bank holidays.
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Further details:
- Job Description/Role Profile
Our university is a supportive, inclusive, caring and positive community. We welcome those of different cultures, ethnicities and beliefs – indeed this very diversity is vital to our success, it is fundamental to our values and enriches life on campus. Visit our Equality, Diversity and Inclusion website.
We are proud to be a Disability Confident Employer (Level 2) employer . Increasing the diversity of our community is extremely important to us and we are committed to the aims of Disability Confident Scheme.
We are the first university to have achieved Athena Swan Gold Award .
To help you succeed, we published Candidate Guidance to provide support on the application and interview process.
Discover our benefits, visit Your Benefits website.
We welcome applications from UK, Europe and worldwide and aim to make your move to the UK as smooth as possible. Visit the Moving to Nottingham page for details.
Your application will be considered on an equal basis, subject to the relevant permission to work in the UK as set out by UK Visas & Immigration .
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Assistant Hall Manager employer: University Of Nottingham
Contact Detail:
University Of Nottingham Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Hall Manager
✨Tip Number 1
Familiarise yourself with the University of Nottingham's values and mission. Understanding their commitment to diversity, inclusion, and community will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Highlight your customer service experience in previous roles. Since this position requires excellent customer service skills, be prepared to share specific examples of how you've successfully managed customer interactions or resolved issues in a similar environment.
✨Tip Number 3
Research the day-to-day operations of student halls of residence. Understanding the challenges and responsibilities involved will allow you to speak knowledgeably about how you can contribute to the smooth running of the accommodation and housekeeping functions.
✨Tip Number 4
Network with current or former employees of the University of Nottingham. They can provide valuable insights into the work culture and expectations, which can help you tailor your approach and stand out as a candidate.
We think you need these skills to ace Assistant Hall Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Assistant Hall Manager position. Tailor your application to highlight relevant experience and skills that match what the University of Nottingham is looking for.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in halls management or similar roles. Emphasise your customer service skills, organisational abilities, and any experience with health and safety audits.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the university. Use specific examples from your past experiences to demonstrate how you meet the qualifications and can contribute positively to the student experience.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at University Of Nottingham
✨Show Your Customer Service Skills
As an Assistant Hall Manager, excellent customer service is crucial. Be prepared to share specific examples of how you've successfully handled customer queries or complaints in the past. This will demonstrate your ability to maintain high standards of service.
✨Familiarise Yourself with University Policies
Understanding the university's policies and procedures is key for this role. Before the interview, take some time to research these policies, especially those related to health and safety, as you may be asked how you would enforce them.
✨Highlight Your Organisational Skills
The role requires strong planning and organisational abilities. Prepare to discuss your experience in managing resources and coordinating activities, perhaps by sharing a project where you successfully organised multiple tasks.
✨Emphasise Your Teamwork Experience
Working in a busy environment like student halls requires collaboration. Be ready to talk about your experience working in teams, how you contribute to a positive team dynamic, and any leadership roles you've taken on.
